Alphapage scorecard

Company Overview

Alphapage is a BPO company, founded in 1989, with approximately 1-49 employees. They specialize in Finance & Accounting, Email Support. They serve the E-commerce & Retail industries.

Accuracy and a reputation for responsiveness allow Alphapage to maintain a stellar standing within their industry. Alphapage currently employs 11 to 50 people and has been named Best Answering Service Provider by the Association of TeleServices International (ATSI) for 14 years in a row. The organization’slast reported revenue is $7 million, and its focus remains on enhancing clients’ experiences through consistent professionalism and reliability. This experienced call handling provider delivers phone answering, automated answering, call screening, and virtual receptionists. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: customer-connection focused. Client Value Proposition: Summary: Alphapage’s public value proposition centers on improving customer connections and operational efficiency through efficient inbound call management.. Value Points: Title: Improve responsiveness. Value Points: Description: The company positions its services as a way to manage inbound calls more efficiently.. Value Points: Title: Enhance customer connections. Value Points: Description: Public materials emphasize stronger customer interactions through managed communications.. Value Points: Title: Support operational efficiency. Value Points: Description: Public descriptions cite improved operational efficiency and bottom-line growth as outcomes.. Company Overview: Highlights: Founded in 1989. Highlights: Based in Denver, Colorado. Highlights: Provides bilingual call management solutions. Highlights: Acquired by Moneypenny in 2022. Description: Alphapage is a Denver-based inbound call management and answering services provider that was acquired by Moneypenny in July 2022.. Competitive Differentiators: Differentiators: Title: Bilingual call management. Differentiators: Description: Public sources describe Alphapage as providing bilingual English-Spanish call management solutions.. Differentiators: Title: 24/7 service positioning. Differentiators: Description: Public coverage states the company supports businesses around the clock, 365 days a year.. Differentiators: Title: Industry breadth. Differentiators: Description: Public directory coverage lists support across multiple verticals, including healthcare, property management, legal, HVAC, and veterinary.. Differentiators: Title: Award-recognized service history. Differentiators: Description: Public press coverage notes ATSI recognition for service quality.. Competitive Landscape: Competitors: Name: Moneypenny. Competitors: Evidence: Moneypenny acquired Alphapage and operates in answering services, outsourced switchboards, live chat, and outbound calls.. Competitors: Relationship: direct. Competitors: Name: Answering Service Care. Competitors: Evidence: Public sources categorize Alphapage as an answering service and call center services provider, placing it alongside

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: customer-connection focused. (public_web; observed 2026-08-20)
• Client Value Proposition: Summary: Alphapage’s public value proposition centers on improving customer connections and operational efficiency through efficient inbound call management.. Value Points: Title: Improve responsiveness. Value Points: Description: The company positions its services as a way to manage inbound calls more efficiently.. Value Points: Title: Enhance customer connections. Value Points: Description: Public materials emphasize stronger customer interactions through managed communications.. Value Points: Title: Support operational efficiency. Value Points: Description: Public descriptions cite improved operational efficiency and bottom-line. (public_web; observed 2022-07-26)
• Company Overview: Highlights: Founded in 1989. Highlights: Based in Denver, Colorado. Highlights: Provides bilingual call management solutions. Highlights: Acquired by Moneypenny in 2022. Description: Alphapage is a Denver-based inbound call management and answering services provider that was acquired by Moneypenny in July 2022.. (public_web; observed 2026-03-07)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-20)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2022-11-17)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2022-07-26)

Firmographics

GB100 score

Overall score: 45

• egs: 43.7
• growth: 46.2
• reputation: 58.6
• ai_readiness: 50
• market_footprint: 30.2
• digital_readiness: 43.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Alphapage's structured service taxonomy includes Finance & Accounting, Email Support. Key Firmographics: Founded Year: 1989. Sectors Display: Telecommunications. Sectors Display: Answering services. Sectors Display: Call center services. Headquarters Display: Denver, Colorado, United States. Employee Count Display: 10-50 employees. Ownership Type Display: Private. Recent News: Articles: Date: 2022-07-26. Articles: Title: Moneypenny acquires Alphapage. Articles: Source: ECI Partners. Articles: Summary: Moneypenny completed its acquisition of Alphapage to strengthen its U.S. presence and expand services.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Inbound call management. Categories: Services: Answering services. Categories: Services: Call management solutions. Categories: Services: 24/7 call handling. Categories: Name: Reception and dispatch support. Categories: Services: Off-premise reception. Categories: Services: Dispatcher services. Categories: Name: Industry-specific support. Categories: Services: Medical and dental. Categories: Services: Home health. Categories: Services: Construction. Categories: Services: E-commerce/order entry. Categories: Services: Funeral and mortuary. Categories: Services: Hospitality/seminar reservations. Categories: Services: HVAC. Categories: Services: Landscape services. Categories: Services: Legal. Categories: Services: Plumbing. Categories: Services: Property management. Categories: Services: Real estate. Categories: Services: Veterinary. Executive Summary: Summary: Alphapage is a private communications and answering-services company focused on inbound call management for businesses, with bilingual English-Spanish support and 24/7 service positioning.. Service: Finance & Accounting. Delivery Center Details: Centers: City: Denver. Centers: Country: United States. Centers: Languages: English. Centers: Languages: Spanish. Centers: City: Duluth. Centers: Country: United States. Financial Health: Overall Health: unknown. Financial Events: Date: 2022-07-26. Financial Events: Event Type: acquisition. Financial Events: Description: Moneypenny acquired Alphapage to strengthen its position in the US market.. Leadership & Executives: Executives: Bio: Identified in public acquisition coverage as the founder of Alphapage.. Executives: Name: Joe Bean. Executives: Title: Founder. Reputation & Reviews: Summary: Publicly available review data is limited in the sources retrieved; one Indeed

Geography

Countries listed in the structured record include -. Asset Logo: Visibility: public. Asset Image: Visibility: public. Coverage Hours: 24/7. Description Long: Logo UK FlagUnited\\ Kingdom US FlagUnited\\ States Overview How it works Pricing Get in touch.

Methodology

Alphapage's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 32 distinct source URLs and retained 38 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting
• Email Support

Industries Served

• E-commerce & Retail

Contact

Website: https://www.alphapage.com

Email: info@alpha-mail.com

Phone: (303) 698-1111

LinkedIn: http://www.linkedin.com/company/alphapage-llc-

Frequently Asked Questions

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