Rsm Malaysia scorecard

Last updated: 2026-08-26

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As a member firm, RSM Malaysia meets quality assurance and a range of service standards that RSM Global’s International Board of Directors set. RSM Malaysia is an independent firm that operates as member firm of RSM Global, an auditing, taxing, and consulting network. The focus remains on delivering consistent service quality and dependable outcomes.

Company Overview

Rsm Malaysia is a BPO company, founded in 1964, with approximately 10000+ employees. They specialize in Finance & Accounting. They serve the E-commerce & Retail industries.

The firm operates from its headquarters in Kuala Lumpur Main and a neighboring office in Johor. RSM Global operates as powerful advising conglomerate with member firms and correspondent firms in over 120 countries. As a whole, RSM Global has over forty-eight thousand employees, 820 offices worldwide, and, according to GlassDoor, the last reported revenue for RSM Global is estimated at $2 to $5 billion. Formed in 1978, RSM Malaysia delivers solutions to Malaysian companies that need auditing, assurance, accounting, and tax support/solutions. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: professional. Voice: trusted. Voice: global-network. Voice: client-service-oriented. Company Overview: Highlights: Member firm of RSM International. Highlights: Offices in Kuala Lumpur and Johor Bahru. Highlights: Services include outsourcing and advisory alongside audit and tax. Description: RSM in Malaysia is the Malaysian member firm of RSM International, with offices in Kuala Lumpur and Johor Bahru and a service mix spanning audit, tax, outsourcing, transaction advisory, risk advisory, IT consulting, and insolvency/restructuring.. Competitive Differentiators: Differentiators: Title: Global network reach. Differentiators: Description: Operates as part of RSM International, which states it has firms in 120 countries and more than 900 offices worldwide.. Differentiators: Title: Local presence in Malaysia. Differentiators: Description: Maintains offices in Kuala Lumpur and Johor Bahru, giving it coverage in both the capital region and southern Malaysia.. Differentiators: Title: Broad multidisciplinary offering. Differentiators: Description: Combines audit, tax, outsourcing, transaction advisory, risk advisory, IT consulting, and insolvency/restructuring under one firm.. Competitive Landscape: Competitors: Name: Other accounting and consulting firms in Malaysia. Competitors: Evidence: Public materials describe RSM in Malaysia as a leading accounting and consulting firm offering audit, tax, consulting, and outsourcing services.. Competitors: Relationship: direct. Competitors: Name: Outsourcing service providers in Malaysia. Competitors: Evidence: Public materials include outsourcing and business process outsourcing services, placing it alongside other providers of outsourced finance and back-office services.. Competitors: Relationship: adjacent. Positioning: RSM in Malaysia is publicly positioned as a leading audit, tax, and consulting firm in Malaysia with outsourcing among its service lines, operating as part of the RSM international network.. Market Signals: Founded in 1978. Market Signals: Described as one of

Strengths

  • Brand Profile: Voice: professional. Voice: trusted. Voice: global-network. Voice: client-service-oriented. (public_web; observed 2026-08-24)
  • Company Overview: Highlights: Member firm of RSM International. Highlights: Offices in Kuala Lumpur and Johor Bahru. Highlights: Services include outsourcing and advisory alongside audit and tax. Description: RSM in Malaysia is the Malaysian member firm of RSM International, with offices in Kuala Lumpur and Johor Bahru and a service mix spanning audit, tax, outsourcing, transaction advisory, risk advisory, IT consulting, and insolvency/restructuring.. (public_web; observed 2026-08-24)
  • Competitive Differentiators: Differentiators: Title: Global network reach. Differentiators: Description: Operates as part of RSM International, which states it has firms in 120 countries and more than 900 offices worldwide.. Differentiators: Title: Local presence in Malaysia. Differentiators: Description: Maintains offices in Kuala Lumpur and Johor Bahru, giving it coverage in both the capital region and southern Malaysia.. Differentiators: Title: Broad multidisciplinary offering. Differentiators: Description: Combines audit, tax, outsourcing, transaction advisory, risk advisory, IT consulting, and insolvency/restructuring under one. (public_web; observed 2026-08-24)

Gaps

  • The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
  • The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
  • The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

Founded1964
Employees10000+
RevenueOver $5 bil.
Ownershipprivate

GB100 score

Overall score: 55

  • egs: 48.7
  • growth: 56.5
  • reputation: 53.3
  • ai_readiness: 50
  • market_footprint: 58.4
  • digital_readiness: 60.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Rsm Malaysia's structured service taxonomy includes Finance & Accounting. Recent News: Articles: Date: 2026-01-09. Articles: Title: Key Changes on Sales and Service Tax (SST) Policies. Articles: Source: RSM Malaysia Newsroom. Articles: Summary: Malaysia-focused tax update published in the RSM Malaysia newsroom.. Articles: Date: 2026-01-07. Articles: Title: Latest Development on E-Invoicing. Articles: Source: RSM Malaysia Newsroom. Articles: Summary: RSM Malaysia published an update on e-invoicing developments.. Articles: Date: 2025-12-25. Articles: Title: Maximising Every Ringgit of Relief. Articles: Source: RSM Malaysia Newsroom. Articles: Summary: A Malaysia tax-focused newsroom item published in late 2025.. Employee & Client Sentiment: Green Flags: Public career page is present and active.. Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Audit and assurance. Categories: Services: Audit. Categories: Services: Assurance. Categories: Name: Tax. Categories: Services: Taxation. Categories: Services: Tax advisory. Categories: Services: Corporate tax compliance. Categories: Services: Tax audit and investigation. Categories: Services: Indirect tax. Categories: Services: Personal tax. Categories: Services: Transfer pricing. Categories: Name: Outsourcing and business services. Categories: Services: Outsourcing. Categories: Name: Advisory. Categories: Services: Transaction advisory. Categories: Services: Risk advisory. Categories: Services: IT consulting and services. Categories: Services: Insolvency and restructuring. Executive Summary: Summary: RSM in Malaysia is an independent member firm of RSM International, a global network with firms in 120 countries and over 900 offices, and the Malaysia practice presents itself as a broad professional services firm rather than a dedicated BPO-only provider.. Service: Finance & Accounting. Description Long: [![Home](https://res.cloudinary.com/rsmglobal/image/fetch/t_default/f_auto/q_auto/https://www.rsm.global/profiles/rsm_global_platform/themes/rsm_global_platform_2022/images/logo@2x.png)](https://www.rsm.global/ "home") - [Audit and assurance](https://www.rsm.global/service/audit-and-assurance) - [Global and listed company audits](https://www.rsm.global/service/audit-and-assurance/global-and-listed-company-audits) - [International Financial Reporting Standards](https://www.rsm.global/service/audit-and-assurance/ifrs) - [Local statutory audits](https://www.rsm.global/service/audit-and-assurance/local-statutory-audits) - [Other assurance](https://www.rsm.global/service/audit-and-assurance/other-assurance) - [Consulting](https://www.rsm.global/service/consulting) - [IT system design consulting](https://www.rsm.global/service/consulting/it-system-design-consulting) - [NetSuite](https://www.rsm.global/service/consulting/netsuite) - [Strategies for business growth](https://www.rsm.global/service/consulting/strategies-business-growth). Delivery Center Details: Centers: City: Kuala Lumpur. Centers: Model: office. Centers: Country: Malaysia.

Geography

Countries listed in the structured record include -. Hiring & Workforce Signals: Open Positions: Title: Senior Associate, Audit. Open Positions: Location: Malaysia. Open Positions: Seniority: Associate. Open Positions: Department: Audit & Assurance. Workforce Signals: Career Page Present: true. Workforce Signals: Application Flow Present: true. Financial Health: Overall Health: unknown. Asset Fact Document Summary: Role: policy_document. Summary: # ANTI-BRIBERY AND CORRUPTION POLICIES AND PROCEDURES ## Version 2022.1 * * * CONTENTS 1. INTRODUCTION ..... 3 1.1 Objective ..... 3 1.2 Applicability ..... 3 1.3 Consultation ..... 3 1.4 Disciplinary Action ..... 3 1.5 Translation of this policy document from English ..... 4 1.6 Preparation of Member Firm's own policies and procedures ..... 4 1.7 Member Firm policy requirements ..... 5 1.8 Changes to this document ..... 5 2. OVERVIEW OF BRIBERY AND CORRUPTION ..... 6 2.1 What is bribery and corruption? ..... 6 2.1 What constitutes a bribe? ..... 6 2.3 Public or Government officials ..... 6 3. PREVENTING BRIBERY ..... 7 3.1 Individual responsibility ..... 7 3.2 Member Firm responsibilities ..... 7 4. TYPICAL BRIBERY AND CORRUPTION RISKS ..... * * * # 1\. INTRODUCTION ## 1.1 Objective The objective of this policy is to assist Member Firms in limiting their exposure to bribery and other forms of corruption by requiring them to: a) Comply with applicable anti-bribery legislation; b) Develop and implement a clear anti-bribery and corruption policy; c) Provide guidance/training to all Partners and Employees so they can recognise and avoid the use of bribery and corruption by themselves. Asset Image: Visibility: public. Asset Logo: Visibility: public. Asset Document: Visibility: internal. Description Long: Home - Audit

Methodology

Rsm Malaysia's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 90 distinct source URLs and retained 94 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

  • Insufficient public evidence for headquarters coverage.

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Services

  • Finance & Accounting

Industries Served

  • E-commerce & Retail

Contact

Website: https://www.rsm.global

Email: askus@rsmmalaysia.my

Phone: 603 2610 2888

LinkedIn: https://www.linkedin.com/company/rsm-international-limited/

Frequently Asked Questions

What services does Rsm Malaysia offer?

Rsm Malaysia provides Finance & Accounting.

How many employees does Rsm Malaysia have?

Rsm Malaysia has approximately 10000+ employees.

What industries does Rsm Malaysia serve?

Rsm Malaysia serves the E-commerce & Retail industries.

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