Staff Domain scorecard

Last updated: 2026-08-26

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is a business processing outsourcing company dedicated to enriching Australian businesses. It was founded in 2018 and has seen rapid growth since, each year bringing a larger staff and more innovative ways of outsourcing. Their specialties are e-commerce, accounting, and tech support.

Company Overview

Staff Domain is a BPO company headquartered in Gamma, Level 36 Cyberscape, Topaz Rd, Ortigas Center, 1605, Pasig, Metro Manila, Philippines, founded in 2020, with approximately 50-99 employees. They specialize in Finance & Accounting, Technical Support.

For every client they take on, Staff Domain handpicks a rigorously tested team, trains them, and equips them with the latest technologies before taking on the client’s business outsourcing needs.

Executive summary

Brand Profile: Voice: transparent. Voice: professional. Voice: growth-oriented. Imagery Style: corporate and team-focused. Client Value Proposition: Summary: Staff Domain positions its offer around helping clients build dedicated offshore teams with employment, compliance, and infrastructure handled for them while the client retains day-to-day management.. Value Points: Title: Lower operational burden. Value Points: Description: Recruitment, payroll, compliance, facilities, and equipment support are handled by the provider.. Value Points: Title: Client control over work. Value Points: Description: Staff work exclusively for the client and report directly to the client’s systems and processes.. Value Points: Title: No local entity requirement stated. Value Points: Description: The FAQ says clients have zero need for a local entity when using its Employer of Record model.. Value Points: Title: Flexible scale range. Value Points: Description: The website references full-service offshore staffing for teams of 3-20 people.. Company Overview: Tagline: Not a BPO; dedicated offshore staffing and Employer of Record support.. Highlights: Dedicated team building in the Philippines. Highlights: Employer of Record support in the Philippines and South Africa. Highlights: Offshore staffing for Australian businesses. Highlights: Delivery centres listed in Manila, Cebu, Clark, Alabang, and Randburg. Description: Staff Domain presents itself as an Australian-led offshore staffing provider that helps businesses build dedicated teams in the Philippines and South Africa, with recruitment, employment infrastructure, payroll, compliance, equipment, and HR support.. Competitive Differentiators: Differentiators: Title: Dedicated-team model. Differentiators: Description: Staff Domain states that clients build their own full-time teams that work exclusively for them, rather than outsourcing whole functions.. Differentiators: Title: Employer of Record coverage. Differentiators: Description: The company says it

Strengths

  • Brand Profile: Voice: transparent. Voice: professional. Voice: growth-oriented. Imagery Style: corporate and team-focused. (public_web; observed 2026-08-23)
  • Client Value Proposition: Summary: Staff Domain positions its offer around helping clients build dedicated offshore teams with employment, compliance, and infrastructure handled for them while the client retains day-to-day management.. Value Points: Title: Lower operational burden. Value Points: Description: Recruitment, payroll, compliance, facilities, and equipment support are handled by the provider.. Value Points: Title: Client control over work. Value Points: Description: Staff work exclusively for the client and report directly to the client’s systems and processes.. Value Points:. (public_web; observed 2026-08-26)
  • Company Overview: Tagline: Not a BPO; dedicated offshore staffing and Employer of Record support.. Highlights: Dedicated team building in the Philippines. Highlights: Employer of Record support in the Philippines and South Africa. Highlights: Offshore staffing for Australian businesses. Highlights: Delivery centres listed in Manila, Cebu, Clark, Alabang, and Randburg. Description: Staff Domain presents itself as an Australian-led offshore staffing provider that helps businesses build dedicated teams in the Philippines and South Africa, with recruitment, employment infrastructure, payroll,. (public_web; observed 2026-08-19)

Gaps

  • The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-23)
  • The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
  • The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

Headquarters Gamma, Level 36 Cyberscape, Topaz Rd, Ortigas Center, 1605, Pasig, Metro Manila, Philippines
Founded2020
Employees 50-99
Revenue $10 mil. - $25 mil.
Ownership private

GB100 score

Overall score: 45

  • egs: 38.2
  • growth: 50
  • reputation: 45.5
  • ai_readiness: 50
  • market_footprint: 33.4
  • digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Staff Domain's structured service taxonomy includes Finance & Accounting, Technical Support. Competitive Landscape: Competitors: Name: Traditional BPO providers. Competitors: Evidence: Staff Domain explicitly distinguishes its model from traditional BPO and says it is not a BPO company.. Competitors: Relationship: alternative. Competitors: Name: Other offshore staffing providers. Competitors: Evidence: Its offer of dedicated teams, recruitment, equipment, and support overlaps with offshore staffing competitors.. Competitors: Relationship: direct. Positioning: Offshore staffing provider focused on building dedicated teams rather than taking over client functions.. Market Signals: Targets Australia, UK, US, and Australia-linked offshore staffing demand. Market Signals: Positions against traditional BPO by emphasizing client control and dedicated teams. Differentiators: Dedicated-team offshore staffing model. Differentiators: Employer of Record and infrastructure support. Differentiators: Lift & Shift program for existing teams. Pricing & Engagement: Models: Name: Dedicated team build. Models: Best For: Businesses wanting to build a long-term dedicated offshore team. Models: Description: Client-specific offshore staffing with full operational support.. Models: Name: Employer of Record. Models: Best For: Clients needing offshore staff without setting up a local entity. Models: Description: Staff Domain acts as legal employer and handles contracts, payroll, tax, benefits, and compliance.. Models: Name: Project pilot / trial. Models: Best For: Unverified from primary public sources. Models: Description: A third-party directory snippet mentions a 90-day pod pilot, but this was not verified on Staff Domain’s own site.. Summary: No public pricing schedule or rate card was found in the sources reviewed. Public materials indicate a dedicated-team and Employer of Record engagement model, with no lock-in contracts mentioned in one directory snippet, but this is not confirmed on Staff Domain’s own pages.. Recent News: Articles: Date: 2026-04-30. Articles: Title: Staff Domain FAQ page updated with offshore staffing details. Articles: Source: Staff Domain. Articles: Summary: The FAQ page

Geography

The public profile records headquarters as Gamma, Level 36 Cyberscape, Topaz Rd, Ortigas Center, 1605, Pasig, Metro Manila, Philippines. Countries listed in the structured record include Philippines, South Africa. Delivery Center Details: Centers: City: Pasig. Centers: Model: offshore staffing. Centers: Country: Philippines. Key Firmographics: Founded Year: 2018. Sectors Display: offshore staffing. Sectors Display: Employer of Record. Sectors Display: recruitment and operational management. Headquarters Display: Pasig, Metro Manila, Philippines; Sydney headquarters referenced on website. Ownership Type Display: private. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Justin Pavsic. Executives: Title: Business Development Manager. Executives: Name: Brian Casumpang. Reputation & Reviews: Summary: Public review signals found in search results are limited to Indeed employee review aggregates; no verified client-review platform data was identified in the retrieved sources.. Credentials: Detail: Overall employee rating based on 24 reviews in one result set; category scores shown include work-life balance 4.3, pay and benefits 4.1, job security and advancement 4.1, management 4.3, and culture 4.4.. Credentials: Rating: 4.3/5. Credentials: Platform: Indeed. Credentials: Detail: A Glassdoor review page was found in search results, but no reliable rating value was extracted from the snippet.. Credentials: Platform: Glassdoor. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Offshore staffing. Categories: Services: Dedicated team building. Categories: Services: Recruitment for client-specific roles. Categories: Services: Full operational support for offshore teams. Categories: Name: Employer of Record. Categories: Services: Employment administration. Categories: Services: Payroll. Categories: Services: Tax handling. Categories: Services: Benefits administration. Categories: Services: Compliance with local labour law. Categories: Name: Team infrastructure. Categories: Services: Equipment provisioning. Categories: Services: Security configuration. Categories: Services: HR support. Categories: Services: Onboarding support. Categories: Name: Role coverage. Categories: Services: Finance and accounting. Categories: Services: Admin and virtual assistants.

Methodology

Staff Domain's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 52 distinct source URLs and retained 57 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

  • Insufficient public evidence for industry taxonomy coverage.

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Services

  • Finance & Accounting
  • Technical Support

Contact

Website: https://www.staffdomain.com/

Email: info@staffdomain.com

Phone: 1300 00 22 22

LinkedIn: http://www.linkedin.com/company/staffdomain

Frequently Asked Questions

What services does Staff Domain offer?

Staff Domain provides Finance & Accounting, Technical Support.

Where is Staff Domain located?

Staff Domain is headquartered in Gamma, Level 36 Cyberscape, Topaz Rd, Ortigas Center, 1605, Pasig, Metro Manila, Philippines.

How many employees does Staff Domain have?

Staff Domain has approximately 50-99 employees.

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