89bots Com scorecard

Company Overview

89bots Com is a BPO company, founded in 2018, with approximately 1-49 employees. They specialize in Finance & Accounting. They serve the E-commerce & Retail industries.

Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical.

Executive summary

Brand Profile: Voice: automation-focused. Voice: conversion-oriented. Voice: service-led. Client Value Proposition: Summary: Public-facing descriptions suggest value in improving conversion, reducing operator workload, and automating routine customer interactions through chatbots.. Value Points: Title: Lead and sales conversion support. Value Points: Description: Listings say the company helps generate leads and create conversations that convert.. Value Points: Title: Customer support automation. Value Points: Description: Profiles emphasize automated answering and customer support chatbots.. Value Points: Title: Operational burden reduction. Value Points: Description: Directory copy states automation can reduce routine work for operators and managers.. Company Overview: Highlights: Private company. Highlights: Founded in 2018. Highlights: Executive listed as Nick Boiko, Founder. Highlights: Directory profile shown on Outsource Accelerator. Description: 89Bots is a private chatbot and messenger marketing automation studio listed in the Outsource Accelerator directory.. Competitive Differentiators: Differentiators: Title: Narrow specialization in chatbots. Differentiators: Description: Public listings position the company as a chatbot-focused studio rather than a broad BPO provider.. Differentiators: Title: Automation across the customer journey. Differentiators: Description: Described as handling strategy, implementation, tech integrations, and chatbot development across lead generation, support, and sales.. Differentiators: Title: Multi-location presence in directory listings. Differentiators: Description: Third-party profiles mention offices or locations in Los Angeles and London, with additional listing in Kharkiv.. Key Firmographics: Founded Year: 2018. Revenue Display: Listed as revenue up to $5 mil. on Outsource Accelerator profile. Sectors Display: Chatbot development. Sectors Display: Messenger marketing automation. Sectors Display: Advertising services. Headquarters Display: No verified headquarters found in the Outsource Accelerator profile snippet. Employee Count Display: No verified public employee count found. Ownership Type Display:

Strengths

• Brand Profile: Voice: automation-focused. Voice: conversion-oriented. Voice: service-led. (public_web; observed 2026-08-25)
• Client Value Proposition: Summary: Public-facing descriptions suggest value in improving conversion, reducing operator workload, and automating routine customer interactions through chatbots.. Value Points: Title: Lead and sales conversion support. Value Points: Description: Listings say the company helps generate leads and create conversations that convert.. Value Points: Title: Customer support automation. Value Points: Description: Profiles emphasize automated answering and customer support chatbots.. Value Points: Title: Operational burden reduction. Value Points: Description: Directory copy states automation can reduce routine work. (public_web; observed 2026-08-25)
• Company Overview: Highlights: Private company. Highlights: Founded in 2018. Highlights: Executive listed as Nick Boiko, Founder. Highlights: Directory profile shown on Outsource Accelerator. Description: 89Bots is a private chatbot and messenger marketing automation studio listed in the Outsource Accelerator directory.. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-25)

Firmographics

GB100 score

Overall score: 44

• egs: 35.1
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 30.9
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

89bots Com's structured service taxonomy includes Finance & Accounting. Competitive Landscape: Competitors: Name: The Manifest listed chatbot/messenger marketing agencies. Competitors: Evidence: Listed alongside other chatbot and AI service providers in comparable regional directories.. Competitors: Relationship: direct. Competitors: Name: Clutch listed chatbot/customer support automation firms. Competitors: Evidence: Profiles describe similar customer support automation and chatbot development offerings.. Competitors: Relationship: direct. Competitors: Name: TechBehemoths listed BPO-adjacent digital service firms. Competitors: Evidence: 89Bots.com is categorized with web development, voice, and non-voice BPO services.. Competitors: Relationship: adjacent. Positioning: Messenger marketing automation and chatbot development provider with non-voice BPO adjacency.. Market Signals: Directory presence across multiple B2B platforms. Market Signals: Positioned in AI, chatbot, and answering services categories. Market Signals: Small-team profile reported by multiple directories. Differentiators: Focus on messenger marketing automation. Differentiators: Emphasis on customer interaction cycle and chatbot implementation. Differentiators: Multi-office presence reported across the US, UK, and Ukraine. Reputation & Reviews: Summary: Public review-platform snippets indicate that 89Bots has at least some external reviews, but the gathered results do not expose a verified aggregate rating or enough detail to summarize sentiment reliably.. Credentials: Detail: Profile snippet indicates 2 reviews and pricing information.. Credentials: Rating: Not verified from accessible snippet. Credentials: Platform: Clutch. Credentials: Detail: Profile exists for the company and describes chatbot-focused services.. Credentials: Rating: Not verified from accessible snippet. Credentials: Platform: GoodFirms. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Chatbot and automation services. Categories: Services: Chatbot development. Categories: Services: Lead generation automation. Categories: Services: Customer support automation. Categories: Services: Sales process automation. Categories: Name: Digital and technical services. Categories: Services: Messenger marketing automation. Categories: Services: Strategy and implementation of customer journey. Categories: Services: Tech integrations. Tech Stack & Tools: Tools: Category: AI.

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Los Angeles. Centers: Country: United States. Centers: City: London. Centers: Country: United Kingdom. Centers: City: Kharkiv. Centers: Country: Ukraine. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public profile identifies Nick Boiko as founder of 89Bots.. Executives: Name: Nick Boiko. Executives: Title: Founder. Pricing & Engagement: Models: Name: Project-based. Models: Best For: Unverified project engagements. Models: Description: Clutch snippet references work in the $10,000 to $49,999 range.. Models: Name: Hourly. Models: Best For: Unverified small-to-mid scope automation work. Models: Description: TechBehemoths snippet indicates under $30/hour.. Models: Name: Consulting/business consulting. Models: Best For: Unverified advisory or implementation work. Models: Description: Clutch snippet labels the profile under business consulting.. Summary: Only partial pricing signals were publicly visible in the gathered sources; no verified rate card or engagement model was found.. Executive Summary: Summary: Public directory and marketplace listings describe 89Bots as a chatbot development and messenger marketing automation studio focused on automating lead generation, customer support, and sales processes.. Asset Logo: Visibility: public. Asset Favicon: Visibility: public. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical..

Methodology

89bots Com's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 54 distinct source URLs and retained 94 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting

Industries Served

• E-commerce & Retail

Contact

Website: https://www.airlinecomplaints.org/

Email: -

Phone: -

Frequently Asked Questions

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