98labs INC scorecard

Last updated: 2026-08-25

Buyers browse free. BPOs pay to claim, message, or feature. Paying does not change this rank.

It’s a relatively small organization with fewer than 200 employees, but you’ll find an impressive range of skills represented among its workforce. This BPO provider has been aroundsince 2008. It has clients in the US, Japan, France, and the Philippines. Thanks to its expertise in Java, PHP, and .Net development, it has worked on many projects. 98Labs operates as tech startup that specializes in digital marketing and software development. The focus remains on delivering consistent service quality and dependable outcomes.

Company Overview

98labs INC is a BPO company, founded in 2008, with approximately 50-99 employees. They specialize in Sales & Marketing. They serve the E-commerce & Retail industries.

We build new products, modernize legacy systems, take AI to production, and plug seasoned engineering pods into your team. Start a project → See how we work From zero to a product users rely on. For startups, that starts with a fast, fundable MVP — without the tech debt.

Executive summary

Brand Profile: Voice: software engineering. Voice: business and information technology solutions. Voice: outsourcing. Client Value Proposition: Summary: 98Labs appears positioned to help clients build custom software and digital products through a mix of software engineering capability, agile delivery practices, and multi-stack technical coverage.. Value Points: Title: Custom software delivery. Value Points: Description: Public materials emphasize actual working software, software development, and enterprise/web application work.. Value Points: Title: Cross-functional technical coverage. Value Points: Description: The company advertises a mix of backend, frontend, mobile, SaaS, and integration-related capabilities.. Value Points: Title: Agile execution. Value Points: Description: The company publicly references Agile-based methods, including Scrum and XP, plus automated testing.. Company Overview: Tagline: Software Engineering. Highlights: Official site describes the company as 98Labs — Software Engineering.. Highlights: Public profiles identify the company as a private IT/software services provider headquartered in Makati City, Philippines.. Highlights: Public company directories also describe offerings that include software development, SaaS, web development, outsourcing, technical support, and related services.. Description: 98Labs Inc. presents itself as a software engineering and IT services company focused on building working software and combining technical expertise with a human-centered approach.. Competitive Differentiators: Differentiators: Title: Engineering-first positioning. Differentiators: Description: The company presents itself primarily as a software engineering firm focused on delivering actual working software rather than a generic outsourcing vendor.. Differentiators: Title: Broad technology stack. Differentiators: Description: Public profiles mention multiple development technologies and frameworks, including Java, PHP, Laravel, React, Angular, Vue, NodeJS, MongoDB, and mobile development.. Differentiators: Title: Agile methodology emphasis. Differentiators: Description: Public-facing material highlights Agile, Scrum, Extreme Programming, and automated testing

Strengths

  • Brand Profile: Voice: software engineering. Voice: business and information technology solutions. Voice: outsourcing. (public_web; observed 2026-06-03)
  • Client Value Proposition: Summary: 98Labs appears positioned to help clients build custom software and digital products through a mix of software engineering capability, agile delivery practices, and multi-stack technical coverage.. Value Points: Title: Custom software delivery. Value Points: Description: Public materials emphasize actual working software, software development, and enterprise/web application work.. Value Points: Title: Cross-functional technical coverage. Value Points: Description: The company advertises a mix of backend, frontend, mobile, SaaS, and integration-related capabilities.. Value Points: Title: Agile execution.. (public_web; observed 2026-06-03)
  • Company Overview: Tagline: Software Engineering. Highlights: Official site describes the company as 98Labs — Software Engineering.. Highlights: Public profiles identify the company as a private IT/software services provider headquartered in Makati City, Philippines.. Highlights: Public company directories also describe offerings that include software development, SaaS, web development, outsourcing, technical support, and related services.. Description: 98Labs Inc. presents itself as a software engineering and IT services company focused on building working software and combining technical expertise with a. (public_web; observed 2026-06-03)

Gaps

  • The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
  • The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-03-19)
  • The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-25)

Firmographics

Founded2008
Employees50-99
Revenue$1 mil. - $5 mil.
Ownershipprivate

GB100 score

Overall score: 44

  • egs: 40.1
  • growth: 45.4
  • reputation: 55.2
  • ai_readiness: 50
  • market_footprint: 30.3
  • digital_readiness: 43.1

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

98labs INC's structured service taxonomy includes Sales & Marketing. Competitive Landscape: Competitors: Name: Craft-listed software and IT services peers. Competitors: Evidence: Public profiles describe 98Labs as a provider of software development, outsourcing, technical support, and related IT services.. Competitors: Relationship: direct. Competitors: Name: Outsource Accelerator-listed BPO/outsourcing providers. Competitors: Evidence: Public directory listings place 98Labs in the outsourcing/services category.. Competitors: Relationship: direct. Positioning: software engineering and IT/services provider with outsourcing and digital marketing capabilities. Market Signals: Public web profiles indicate a small company scale, with employee estimates in the mid-50s and revenue estimates below $5M / around $305K ARR in third-party databases.. Differentiators: Publicly described as offering software development alongside outsourcing and digital marketing services.. Differentiators: Public sources consistently place the company in Makati, Philippines.. Key Firmographics: Founded Year: 2008. Revenue Display: No verified public revenue disclosed; one third-party estimate suggests under $5M / about $305K in 2024, but this is not company-confirmed. Sectors Display: Information Technology and Services. Sectors Display: Software Development. Sectors Display: IT Services. Headquarters Display: Unit 917 Cityland Herrera Tower, Rufino corner Valero Streets, Salcedo Village, Makati City, Metro Manila, Philippines. Employee Count Display: Approximately 52-100+ employees in public directories; one source estimates 100-200. Ownership Type Display: Private. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Software Development. Categories: Services: Software development. Categories: Services: Enterprise development. Categories: Services: Web development. Categories: Services: Java development. Categories: Services: PHP development. Categories: Services: Laravel development. Categories: Services: Android development. Categories: Services: Ionic framework development. Categories: Services: NodeJS development. Categories: Services: Meteor development. Categories: Services: MongoDB/ExpressJS/AngularJS-related development. Categories: Name: Cloud / Product Services. Categories: Services: Software as a Service (SaaS). Categories: Name: Business & Technology Services. Categories: Services: Outsourcing. Categories: Services: Technical support.

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Makati City. Centers: Country: Philippines. Executive Summary: Summary: 98Labs Inc. is a Philippines-based private software engineering and IT services company headquartered in Makati City. Public sources indicate it serves business clients with software development and related technology services, and it has been operating since 2008.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public LinkedIn profile identifies him as Founder/President & CEO at 98Labs, Inc. and shows the role as ongoing since December 2008.. Executives: Name: Brian Tan Seng. Executives: Title: President & CEO. Executives: Bio: Public LinkedIn profile identifies him as COO at 98Labs Inc. and shows the role as ongoing since December 2008.. Executives: Name: Hans Christian Torres. Executives: Title: Chief Operating Officer. Pricing & Engagement: Summary: No verified public pricing, rate card, or engagement model was found in the available public sources.. Reputation & Reviews: Summary: No verified third-party review scores or platform credentials were found in the available public sources.. Tech Stack & Tools: Tools: Category: CRM. Tools: Confidence: confirmed. Tools: Product Name: Google Workspace. Service: Sales & Marketing. Description Long: We build new products, modernize legacy systems, take AI to production, and plug seasoned engineering pods into your team. Start a project → See how we work From zero to a product users rely on. For startups, that starts with a fast, fundable MVP — without the tech debt..

Methodology

98labs INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 19 distinct source URLs and retained 17 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

  • Insufficient public evidence for headquarters coverage.

Post a project anonymously · See alternatives

Services

  • Sales & Marketing

Industries Served

  • E-commerce & Retail

Contact

Website: https://www.98labs.com

Email: info@98labs.com

Phone: 63(2) 813 2080

LinkedIn: http://www.linkedin.com/company/98labs-inc.

Frequently Asked Questions

What services does 98labs INC offer?

98labs INC provides Sales & Marketing.

How many employees does 98labs INC have?

98labs INC has approximately 50-99 employees.

What industries does 98labs INC serve?

98labs INC serves the E-commerce & Retail industries.

Comparable BPO providers