Agentinfinity scorecard

Company Overview

Agentinfinity is a BPO company headquartered in Philippines, founded in 2018, with approximately 50-99 employees.

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Executive summary

Brand Profile: Voice: outsourcing-oriented. Voice: results-oriented. Voice: cost-savings-focused. Voice: speed-and-scale-oriented. Client Value Proposition: Summary: Agent Infinity positions its value around faster outsourcing launch, lower operating cost, and scaled access to trained offshore talent for multiple business functions.. Value Points: Title: Faster ramp-up. Value Points: Description: Public materials emphasize a launch period under 27 days and structured recruiting/training processes.. Value Points: Title: Lower cost. Value Points: Description: Company claims average cost reduction of 38% versus U.S. roles.. Value Points: Title: Scalable staffing. Value Points: Description: Company claims access to a large agent network and the ability to scale teams as needed.. Value Points: Title: Continuity and retention. Value Points: Description: Company claims high staff retention and continuity to reduce retraining disruption.. Company Overview: Highlights: Philippines-based outsourcing provider. Highlights: BPO and lead generation services. Highlights: Patented/patent-pending recruitment and retention process claimed on company site. Highlights: Focus on speed, scale, and cost reduction. Description: Agent Infinity Inc. appears to be a Philippines-based BPO and lead generation provider offering outsourced staffing, customer support, technical support, and business development services.. Competitive Differentiators: Differentiators: Title: Large agent network. Differentiators: Description: Company claims a network of 1,000s of agents able to match to many roles.. Differentiators: Title: Fast launch timeline. Differentiators: Description: Company claims an average launch period of under 27 days.. Differentiators: Title: Retention and continuity. Differentiators: Description: Company claims 95% staff retention and 100% continuity through office-based and distributed staffing.. Differentiators: Title: Cost reduction. Differentiators: Description: Company claims average savings of 38% versus U.S. roles.. Differentiators: Title: Breadth of functional coverage. Differentiators: Description: Public materials

Strengths

• Brand Profile: Voice: outsourcing-oriented. Voice: results-oriented. Voice: cost-savings-focused. Voice: speed-and-scale-oriented. (public_web; observed 2026-01-24)
• Client Value Proposition: Summary: Agent Infinity positions its value around faster outsourcing launch, lower operating cost, and scaled access to trained offshore talent for multiple business functions.. Value Points: Title: Faster ramp-up. Value Points: Description: Public materials emphasize a launch period under 27 days and structured recruiting/training processes.. Value Points: Title: Lower cost. Value Points: Description: Company claims average cost reduction of 38% versus U.S. roles.. Value Points: Title: Scalable staffing. Value Points: Description: Company claims access to. (public_web; observed 2026-01-24)
• Company Overview: Highlights: Philippines-based outsourcing provider. Highlights: BPO and lead generation services. Highlights: Patented/patent-pending recruitment and retention process claimed on company site. Highlights: Focus on speed, scale, and cost reduction. Description: Agent Infinity Inc. appears to be a Philippines-based BPO and lead generation provider offering outsourced staffing, customer support, technical support, and business development services.. (public_web; observed 2026-01-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-01-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-02-11)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-05-22)

Firmographics

GB100 score

Overall score: 44

• egs: 35.1
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 31.3
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Outsource Accelerator-listed BPO providers. Competitors: Evidence: Profile places AgentInfinity within the Philippine BPO market with outsourcing, staff leasing, and lead generation offerings.. Competitors: Relationship: adjacent. Competitors: Name: Traditional Philippine BPOs. Competitors: Evidence: AgentInfinity markets customer support, technical support, lead generation, and outsourcing services similar to general BPO providers.. Competitors: Relationship: direct. Competitors: Name: Lead generation agencies. Competitors: Evidence: AgentInfinity explicitly offers lead generation and demand-gen style services.. Competitors: Relationship: direct. Positioning: A Philippines-based BPO and lead generation provider emphasizing staff leasing, managed services, customer support, lead generation, and rapid scaling.. Market Signals: Philippines-based outsourcing positioning. Market Signals: Hybrid office-based and distributed delivery model. Market Signals: Offers both BPO and lead-generation services. Differentiators: Claimed patent pending recruitment and retention processes. Differentiators: Claimed 95% staff retention. Differentiators: Claimed <27-day average launch period. Differentiators: Claimed network of 1,000s of agents. Hiring & Workforce Signals: Workforce Signals: Claimed Staff: Value: >600 office-based and distributed staff. Workforce Signals: Claimed Staff: Confidence: confirmed. Workforce Signals: Retention Claim: Value: 95% staff retention. Workforce Signals: Retention Claim: Confidence: confirmed. Workforce Signals: Launch Speed Claim: Value: <27-day average launch period. Workforce Signals: Launch Speed Claim: Confidence: confirmed. Key Firmographics: Founded Year: 2017. Revenue Display: ZoomInfo: < $5 million; Outsource Accelerator: $1 million - $5 million. Sectors Display: Business services. Sectors Display: BPO services. Sectors Display: HR services. Sectors Display: Lead generation. Headquarters Display: Philippines; public listings reference Pasig, Metro Manila and Angono, Rizal. Employee Count Display: >600 office-based and distributed staff claimed by company; ZoomInfo also lists 66 employees. Ownership Type Display: Private. Pricing & Engagement: Summary: No public pricing sheet or standard contract model was found in the available sources. Public materials only indicate

Geography

The public profile records headquarters as Philippines. Countries listed in the structured record include -. Delivery Center Details: Centers: City: Pasig. Centers: Model: office-based and distributed. Centers: Country: Philippines. Reputation & Reviews: Summary: No independently verifiable public review ratings or platform credentials were found in the available sources. One public job-board/company listing states the company is certified by the Contact Center Association of the Philippines, but no rating data was provided there.. Credentials: Detail: States the company is certified by the Contact Center Association of the Philippines; no public star rating shown.. Credentials: Platform: Jobstreet company profile. Services & Offerings: Categories: Name: BPO / outsourcing. Categories: Services: Outsourcing solutions. Categories: Services: Staff leasing. Categories: Services: Managed services. Categories: Services: Seat leasing for BPOs. Categories: Name: Customer operations. Categories: Services: Inbound customer support. Categories: Services: Inbound technical support. Categories: Services: Customer retention. Categories: Services: Patient intake and follow up. Categories: Name: Sales and growth. Categories: Services: Outbound SDR. Categories: Services: Lead generation. Categories: Services: Appointment setting. Categories: Services: Prospect research and input. Categories: Name: Back-office and admin. Categories: Services: Data entry. Categories: Services: Data organization. Categories: Services: Document review. Categories: Services: Bookkeeping. Categories: Services: Accounting. Categories: Services: Business research and analysis. Categories: Name: Digital and technical. Categories: Services: Web design. Categories: Services: Software development. Categories: Services: Digital marketing services. Categories: Services: Call center setup. Categories: Services: Virtual staffing. Financial Health: Overall Health: unknown. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Executive Summary: Summary: Agent Infinity Inc. is a private BPO and lead generation company in the Philippines that markets outsourcing, staff leasing, and managed-services capabilities for clients seeking lower-cost scaled operations.. Tech Stack

Methodology

Agentinfinity's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://agentinfinity.com

Email: -

Phone: -

Frequently Asked Questions

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