Amvoc scorecard

Company Overview

Amvoc is a BPO company headquartered in Unit 9, Cardale Park, Beckwith Head Road, Harrogate, North Yorkshire HG31RY, GB, founded in 2008, with approximately 100-249 employees. They specialize in Sales & Marketing, Finance & Accounting, Outbound Sales. They serve the E-commerce & Retail industries.

Two other offices were in Pateley Bridge, followed by a much bigger facility in New York Mills (near Summerbridge, North Yorkshire). From eight brilliant telesales specialists, today, 450 full-time telemarketing experts are working on various prominent clients. Amvoc employs more than 80 people to provide inbound and outbound telemarketing solutions in business-to-business (B2B) and business-to-consumer (B2C) settings. This organization recognized the enormous need for international telemarketing solutions and account managers with a range of language abilities worldwide. And so, Amvoc launched a new organization branch that currently assists various European and worldwide partners. Additionally, the organization opened a new headquarters in Harrogate in 2015. Within eighteen months, the organization outgrew its original location and began adding more facilities and seasoned personnel. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: specialized marketing agency. Voice: telemarketing and telesales. Voice: call centre management. Voice: B2B and B2C. Client Value Proposition: Summary: Amvoc’s public positioning centers on delivering telemarketing and lead-generation outcomes for clients needing inbound, outbound, and appointment-setting support.. Value Points: Title: Lead generation focus. Value Points: Description: Public profiles identify lead generation as a core service and a main BPO focus.. Value Points: Title: Appointment-setting support. Value Points: Description: The company explicitly promotes appointment setting as part of its outsourced telemarketing offer.. Value Points: Title: B2B and B2C coverage. Value Points: Description: Amvoc states it supports both business-to-business and business-to-consumer campaigns.. Company Overview: Highlights: Listed in the Outsource Accelerator BPO directory. Highlights: Headquartered in Harrogate, North Yorkshire, UK. Highlights: Provides inbound and outbound telemarketing services for B2C and B2B. Description: Amvoc is a UK-based telemarketing and outsourced marketing provider listed in the Outsource Accelerator directory, with headquarters in Harrogate, North Yorkshire, and contact details including a UK phone number, email, website, LinkedIn, and Facebook presence.. Competitive Differentiators: Differentiators: Title: Specialized telemarketing focus. Differentiators: Description: Public listings emphasize telemarketing, telesales, and call centre management rather than a broad outsourcing portfolio.. Differentiators: Title: Inbound and outbound capability. Differentiators: Description: The company is publicly described as handling both inbound and outbound activities for B2B and B2C work.. Differentiators: Title: Established UK regional presence. Differentiators: Description: Directory and profile sources place the company in Harrogate and Leeds, indicating a North of England operating base.. Competitive Landscape: Competitors: Name: GoodFirms-listed UK lead generation/BPO firms. Competitors: Evidence: Amvoc appears in GoodFirms BPO and lead-generation

Strengths

• Brand Profile: Voice: specialized marketing agency. Voice: telemarketing and telesales. Voice: call centre management. Voice: B2B and B2C. (public_web; observed 2026-08-25)
• Client Value Proposition: Summary: Amvoc’s public positioning centers on delivering telemarketing and lead-generation outcomes for clients needing inbound, outbound, and appointment-setting support.. Value Points: Title: Lead generation focus. Value Points: Description: Public profiles identify lead generation as a core service and a main BPO focus.. Value Points: Title: Appointment-setting support. Value Points: Description: The company explicitly promotes appointment setting as part of its outsourced telemarketing offer.. Value Points: Title: B2B and B2C coverage. Value Points: Description: Amvoc states. (public_web; observed 2026-08-24)
• Company Overview: Highlights: Listed in the Outsource Accelerator BPO directory. Highlights: Headquartered in Harrogate, North Yorkshire, UK. Highlights: Provides inbound and outbound telemarketing services for B2C and B2B. Description: Amvoc is a UK-based telemarketing and outsourced marketing provider listed in the Outsource Accelerator directory, with headquarters in Harrogate, North Yorkshire, and contact details including a UK phone number, email, website, LinkedIn, and Facebook presence.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

GB100 score

Overall score: 49

• egs: 41
• growth: 56.5
• reputation: 53.8
• ai_readiness: 50
• market_footprint: 34.6
• digital_readiness: 55.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Amvoc's structured service taxonomy includes Sales & Marketing, Finance & Accounting, Outbound Sales. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Telemarketing. Categories: Services: Inbound telemarketing. Categories: Services: Outbound telemarketing. Categories: Services: B2B telemarketing. Categories: Services: B2C telemarketing. Categories: Name: Sales and lead generation. Categories: Services: Lead generation. Categories: Services: Appointment setting. Categories: Services: Telesales. Categories: Services: Direct sales over the phone. Categories: Name: Marketing support. Categories: Services: Market research. Categories: Services: Sales promotion. Categories: Services: Email marketing. Categories: Services: Outsourcing support. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical.. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.. Delivery Center Details: Centers: City: Harrogate. Centers: Model: office-based. Centers: Country: United Kingdom. Centers: City: Leeds. Centers: Model: office-based. Centers: Country: United Kingdom. Centers: City: Manchester. Centers: Model: office-based. Centers: Country: United Kingdom. Financial Health: Overall Health: unknown. Hiring & Workforce Signals: Workforce Signals: Notes: Careers page states Amvoc is currently recruiting dynamic, enthusiastic, and highly driven individuals to strengthen its telemarketing team.. Workforce Signals: Hiring Activity: active_recruiting. Key Firmographics: Founded Year: 2010. Sectors Display: Telemarketing. Sectors Display: Telesales. Sectors Display:

Geography

The public profile records headquarters as Unit 9, Cardale Park, Beckwith Head Road, Harrogate, North Yorkshire HG31RY, GB. Countries listed in the structured record include -. Pricing & Engagement: Summary: A public hourly rate is not clearly verified from the strongest primary sources. GoodFirms shows a listed rate of less than $25/hr, but no engagement model details were verified from primary company sources.. Reputation & Reviews: Summary: Public review signals are mixed: employee-facing ratings on Indeed are positive, while a Trustpilot customer review page shows a low rating.. Credentials: Detail: Based on 771 employee reviews, updated 2026-03-27.. Credentials: Rating: 4.3/5. Credentials: Platform: Indeed. Credentials: Detail: Public customer review page for amvoc.co.uk shows a 2.5 rating.. Credentials: Rating: 2.5/5. Credentials: Platform: Trustpilot. Executive Summary: Summary: Amvoc is described publicly as a specialised marketing agency and telemarketing provider in the North of England, focused on inbound and outbound call-centre-style sales and lead generation work.. Asset Logo: Visibility: public. Asset Favicon: Visibility: public.

Methodology

Amvoc's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 49 distinct source URLs and retained 81 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

No additional coverage gaps were identified in the published fields.

Services

• Sales & Marketing
• Finance & Accounting
• Outbound Sales

Industries Served

• E-commerce & Retail

Contact

Website: https://www.amvoc.co.uk/

Email: sales@amvoc.co.uk

Phone: 0333 005 1403

LinkedIn: http://www.linkedin.com/company/amvoc

Frequently Asked Questions

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