Back Office Centers scorecard

Company Overview

Back Office Centers is a BPO company, founded in 2003, with approximately 1-49 employees. They specialize in Sales & Marketing, Data Entry & Processing, Back Office. They serve the E-commerce & Retail industries.

Back Office Centers’ ample experience and their diverse array of clients make them an ideal choice for all of your appointment scheduling, analytics, reporting, and marketing needs. Known for being flexible and communicative, this BPO is guaranteed to provide clients with the most comprehensive solutions available today. For all of your Business Process Outsourcing (BPO) needs, this organization takes the burden out of your already busy hands and takes care of details that the front office of your business needs not spend their valuable time on. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: excellence-focused. Client Value Proposition: Summary: Back Office Centers appears positioned to help clients offload repetitive operational work so internal teams can focus on core activities.. Value Points: Title: Operational offload. Value Points: Description: The service mix suggests support for routine administrative and data-heavy tasks.. Value Points: Title: Process support breadth. Value Points: Description: Public materials cover data, back-office, IT support, and customer support functions.. Value Points: Title: Efficiency-oriented messaging. Value Points: Description: Website copy emphasizes outsourcing as a way to improve business efficiency.. Company Overview: Tagline: Back Office Outsourcing Services Company. Highlights: Website states the company offers back-office outsourcing solutions.. Highlights: Public materials emphasize data entry, data mining, data processing, and related operational support.. Highlights: A third-party directory lists the company as a BPO solutions provider in New Jersey with worldwide connections/offices.. Description: Back Office Centers presents itself as a back-office outsourcing provider focused on data-centric and operational support services.. Competitive Differentiators: Differentiators: Title: Data-focused back-office specialization. Differentiators: Description: Public pages emphasize data entry, data mining, data processing, and related back-office execution.. Differentiators: Title: Broad operational support scope. Differentiators: Description: The company publicly lists back-office, customer support, IT support, and BPO service lines.. Differentiators: Title: Service positioning for operational efficiency. Differentiators: Description: Website messaging frames the company as helping clients improve efficiency through outsourced operational support.. Pricing & Engagement: Models: Name: Email support fee-based add-on. Models: Best For: Customers needing email support as a discrete service. Models: Description: The website states email support is offered with separate fees.. Models: Name: Chat support fee-based

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: excellence-focused. (public_web; observed 2026-07-01)
• Client Value Proposition: Summary: Back Office Centers appears positioned to help clients offload repetitive operational work so internal teams can focus on core activities.. Value Points: Title: Operational offload. Value Points: Description: The service mix suggests support for routine administrative and data-heavy tasks.. Value Points: Title: Process support breadth. Value Points: Description: Public materials cover data, back-office, IT support, and customer support functions.. Value Points: Title: Efficiency-oriented messaging. Value Points: Description: Website copy emphasizes outsourcing as a way. (public_web; observed 2026-07-01)
• Company Overview: Tagline: Back Office Outsourcing Services Company. Highlights: Website states the company offers back-office outsourcing solutions.. Highlights: Public materials emphasize data entry, data mining, data processing, and related operational support.. Highlights: A third-party directory lists the company as a BPO solutions provider in New Jersey with worldwide connections/offices.. Description: Back Office Centers presents itself as a back-office outsourcing provider focused on data-centric and operational support services.. (public_web; observed 2026-07-01)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-07-01)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-03-29)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-25)

Firmographics

GB100 score

Overall score: 44

• egs: 41.3
• growth: 46.6
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 33.8
• digital_readiness: 44.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Back Office Centers's structured service taxonomy includes Sales & Marketing, Data Entry & Processing, Back Office. Competitive Landscape: Competitors: Name: BPO Centers. Competitors: Evidence: Both offer back-office outsourcing services; BPO Centers also markets customer support and CX services.. Competitors: Relationship: alternative. Competitors: Name: PCS Connect. Competitors: Evidence: Offers back-office support services in the same broad outsourcing category.. Competitors: Relationship: adjacent. Competitors: Name: Outsource Accelerator directory listings. Competitors: Evidence: Directory context shows comparable providers in the U.S. back-office outsourcing market.. Competitors: Relationship: alternative. Positioning: Back-office outsourcing provider focused on data-related operational services and back-office support.. Market Signals: The company presents itself as a back-office outsourcing vendor with 24x7x365 operational availability in third-party profiles.. Market Signals: Directory and review listings indicate a presence in the broader U.S. outsourcing market, but public verification of scale is limited.. Differentiators: Public site emphasizes back-office outsourcing and data-centric services such as data entry, data mining, data processing, catalog management, order processing, and data conversion.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Back-office outsourcing. Categories: Services: Administrative workflow support. Categories: Services: Operational task support. Categories: Services: Documentation management. Categories: Services: Data management. Categories: Name: Data services. Categories: Services: Data entry. Categories: Services: Data mining. Categories: Services: Data processing. Categories: Services: Data transformation. Categories: Services: Catalog management. Categories: Services: Order processing. Categories: Name: IT support. Categories: Services: Back-office IT services. Categories: Services: Remote helpdesk. Categories: Services: Infrastructure monitoring. Categories: Services: System troubleshooting. Categories: Name: Customer support. Categories: Services: Email support. Categories: Services: Chat support. Categories: Services: Inbound and outbound support. Categories: Name: Business process outsourcing. Categories: Services: HR administration. Categories: Services: Payroll processing. Categories: Services: Billing support. Executive Summary: Summary: Back Office Centers is a BPO provider centered on back-office outsourcing, with public-facing service pages and

Geography

Countries listed in the structured record include -. Key Firmographics: Headquarters Display: New Jersey, United States (directory listing). Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: A Trustpilot page exists for the company and displays a 4.1/5 rating, but the underlying review volume is small and no broader independent reputation dataset was verified.. Credentials: Detail: Page title states the company is rated Great with 4.1/5.. Credentials: Rating: 4.1/5. Credentials: Platform: Trustpilot. Credentials: Detail: Directory entry notes no online reviews were available at the time of listing.. Credentials: Platform: Outsource Accelerator. Asset Logo: Visibility: public. Service: Sales & Marketing. Service: Back Office. Description Long: Sorry but the page you are looking for cannot be found. Please make sure that you have typed the correct url..

Methodology

Back Office Centers's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 11 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Data Entry & Processing
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.backofficecenters.com

Email: sales@backofficecenters.com

Phone: 91-9891504989

LinkedIn: https://www.linkedin.com/company/back-office-centers

Frequently Asked Questions

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