Bngkonsulting scorecard

Company Overview

Bngkonsulting is a BPO company, founded in 2016, with approximately 1-49 employees. They specialize in Chat Support, Email Support, Customer Support, Back Office. They serve the E-commerce & Retail industries.

BNG Konsulting At BNG Konsulting we provide a wide range of services to our clients. We also customize our solutions and offerings based on the specific needs of our clients. The one size fits all phenomenon does not apply to us and we ensure that our services and solutions are customized to fit the individual business needs related to Live Transfers / Outsourcing / Virtual Assistance services. Our mission is to revolutionize the way businesses access talent, fostering growth and success through strategic workforce solutions. We strive to build enduring partnerships, driven by integrity, transparency and a relentless pursuit of excellence.

Executive summary

Brand Profile: Voice: customer-centric. Voice: customized. Voice: value-added. Client Value Proposition: Summary: BNG Konsulting says it helps businesses scale with customized workforce and telephony-enabled support services, particularly for call centers and SMBs.. Value Points: Title: Customized solutions. Value Points: Description: Solutions are presented as tailored to specific client requirements.. Value Points: Title: Operational support. Value Points: Description: Offers customer service, help desk, and back-office process support.. Value Points: Title: Growth enablement. Value Points: Description: Positions virtual teams and staffing support as a way for clients to grow and compete more effectively.. Value Points: Title: Contact-center enablement. Value Points: Description: Provides dialer, PBX, hosted IP/PBX, and VoIP services that support call-center operations.. Company Overview: Tagline: Premier provider of value-added services across the continent; business with authentic integrity.. Highlights: Positions itself around customized solutions rather than one-size-fits-all offerings.. Highlights: States it serves call centers and SMBs.. Highlights: Describes a focus on workforce solutions, outsourcing, virtual assistance, and VoIP/PBX services.. Description: BNG Konsulting presents itself as a provider of value-added services for call centers and small to medium businesses, with a focus on bespoke workforce solutions, outsourcing, virtual assistance, tele calling, and dialer/PBX-related services.. Competitive Differentiators: Differentiators: Title: Customized offerings. Differentiators: Description: Public site states the company customizes solutions to fit individual business needs rather than applying a one-size-fits-all model.. Differentiators: Title: Cross-functional service mix. Differentiators: Description: The company combines outsourcing, virtual assistance, contact-center telephony, customer support, and software-related services under one brand.. Differentiators: Title: Infrastructure orientation. Differentiators: Description: Public materials emphasize dialer, PBX, hosted IP/PBX, VoIP, and Asterisk-based systems, suggesting an operational

Strengths

• Brand Profile: Voice: customer-centric. Voice: customized. Voice: value-added. (public_web; observed 2025-10-03)
• Client Value Proposition: Summary: BNG Konsulting says it helps businesses scale with customized workforce and telephony-enabled support services, particularly for call centers and SMBs.. Value Points: Title: Customized solutions. Value Points: Description: Solutions are presented as tailored to specific client requirements.. Value Points: Title: Operational support. Value Points: Description: Offers customer service, help desk, and back-office process support.. Value Points: Title: Growth enablement. Value Points: Description: Positions virtual teams and staffing support as a way for clients to. (public_web; observed 2025-11-28)
• Company Overview: Tagline: Premier provider of value-added services across the continent; business with authentic integrity.. Highlights: Positions itself around customized solutions rather than one-size-fits-all offerings.. Highlights: States it serves call centers and SMBs.. Highlights: Describes a focus on workforce solutions, outsourcing, virtual assistance, and VoIP/PBX services.. Description: BNG Konsulting presents itself as a provider of value-added services for call centers and small to medium businesses, with a focus on bespoke workforce solutions, outsourcing, virtual assistance, tele calling,. (public_web; observed 2025-10-03)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-10-03)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-11-28)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-09-29)

Firmographics

GB100 score

Overall score: 42

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 28.8
• digital_readiness: 42.8

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Bngkonsulting's structured service taxonomy includes Chat Support, Email Support, Customer Support, Back Office. Competitive Landscape: Competitors: Name: Unknown. Competitors: Relationship: alternative. Positioning: Publicly presents as a provider of value-added services for call centers and small and medium businesses, with outsourcing, virtual assistance, telecalling, and dialer/PBX services.. Market Signals: Services page references hosting, digital marketing, web design and development, and support for call centers and SMBs.. Market Signals: LinkedIn profile references call center verticals, BPO services, customer service, software development, lead generation, and appointment setting.. Differentiators: Custom-tailored service delivery. Differentiators: Bundled hosting, telephony, and digital marketing-related services. Differentiators: Emphasis on customer-centric managed services. Pricing & Engagement: Models: Name: Custom engagement. Models: Best For: Clients seeking bespoke outsourced or telecom-enabled support. Models: Description: Publicly described as tailored to individual business needs; no published pricing terms were verified.. Summary: No public pricing schedule, rate card, or contract model was verified. Public materials indicate customized solutions and services tailored to client needs.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Outsourcing and virtual assistance. Categories: Services: Outsourcing. Categories: Services: Virtual Assistance Services. Categories: Services: Virtual Assistant Staffing. Categories: Name: Telephony and contact-center infrastructure. Categories: Services: Dialer services. Categories: Services: PBX services. Categories: Services: Cloud-based hosted IP/PBX services. Categories: Services: VoIP services. Categories: Services: Asterisk-based dialling system support. Categories: Name: Customer support and growth services. Categories: Services: Customer service. Categories: Services: Help desk support. Categories: Services: Lead generation. Categories: Services: Appointment setting. Categories: Services: Telesales. Categories: Services: Outbound sales. Categories: Services: Customer retention. Categories: Name: Software and operational systems. Categories: Services: Software development. Categories: Services: Hosting services. Categories: Services: Business process integration. Categories: Services: Business performance management. Categories: Services: Accounting and ERP-related software. Tech Stack & Tools: Tools: Category: Other. Tools:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Flushing. Centers: Country: United States. Centers: City: Cainta. Centers: Country: Philippines. Key Firmographics: Founded Year: 2016. Sectors Display: Outsourcing and offshoring consulting. Sectors Display: Call center support. Sectors Display: Small and medium businesses. Sectors Display: Telecommunications / VoIP / PBX. Sectors Display: Workforce solutions. Headquarters Display: Cainta, Rizal, Philippines (HQ on LinkedIn public profile). Employee Count Display: 1-10 employees (LinkedIn public profile). Ownership Type Display: Self-owned / privately held. Executive Summary: Summary: BNG Konsulting is a privately held outsourcing and offshoring consulting firm founded in 2016, with public profiles indicating operations connected to Cainta, Rizal, Philippines and a U.S. location in Flushing, New York. Public materials describe it as serving call centers and SMBs with customized workforce and telecommunications-related support.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Ganesh Kalyan. Executives: Title: Business Consultant. Reputation & Reviews: Summary: No verified public review platform ratings, testimonials, or third-party credentials were found in the gathered sources.. Asset Logo: Visibility: public. Service: Back Office. Service: Email Support. Service: Chat Support. Service: Customer Support. Description Long: BNG Konsulting At BNG Konsulting we provide a wide range of services to our clients. We also customize our solutions and offerings based on the specific needs of our clients. The one size fits all phenomenon does not apply to us and we ensure that our services and solutions are customized to fit the individual business needs related to Live Transfers / Outsourcing / Virtual Assistance services. Our mission is to revolutionize the way businesses access talent, fostering growth and success

Methodology

Bngkonsulting's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 19 distinct source URLs and retained 21 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Chat Support
• Email Support
• Customer Support
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.bngkonsulting.com

Email: contact@bngkonsulting.com

Phone: 1 631 408 3114

Frequently Asked Questions

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