Cai Sta Philippines INC scorecard

Company Overview

Cai Sta Philippines INC is a BPO company, founded in 1981, with approximately 5,001-10,000 employees. They specialize in Accounts Payable, Back Office. They serve the E-commerce & Retail industries.

CAI found success in the business process outsourcing (BPO) industry because of its ability to develop actionable strategies, products, and ongoing support to its clients. Currently, CAI has between 5,000 and 10,000 employees and annual revenue of between $500 million and $1 billion. The firm is now a multimillion-dollar organization serving a global market. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: consultative. Voice: technology-services oriented. Client Value Proposition: Summary: CAI-STA’s public positioning focuses on helping organizations improve ICT effectiveness, productivity, and customer experience through skilled delivery teams and a range of IT services.[1][8]. Value Points: Title: Improve ICT management effectiveness. Value Points: Description: Public job and company descriptions emphasize enabling clients to improve their own ICT management effectiveness.. Value Points: Title: Enhance productivity and customer experience. Value Points: Description: CAI says the company helps organizations drive value, improve productivity, and enhance customer experience.. Value Points: Title: Support multiple sectors. Value Points: Description: Public sources mention service to private, public, government, and commercial clients across industries.. Company Overview: Highlights: Joint venture between Computer Aid, Inc. and Soft Tech Advantage, Inc.[1]. Highlights: Philippines-based solution center in Taguig City.[1][8]. Highlights: Provides IT consulting and digital services to local and foreign clients.[8]. Description: CAI-STA Philippines, Inc. appears to be the Philippines-based solution center of CAI, operating as a joint venture between Computer Aid, Inc. and Soft Tech Advantage, Inc.[1][8] Public sources describe it as providing IT development, consulting, managed services, application development, digital transformation, robotic process automation, and related services.[1][8]. Competitive Differentiators: Differentiators: Title: CAI global network linkage. Differentiators: Description: Public materials describe CAI-STA as CAI’s Manila solution center and global presence in the Asia-Pacific region.. Differentiators: Title: Established Philippines presence. Differentiators: Description: CAI states the company started in 1998 and has served local and foreign clients across industries, government, and commercial sectors.. Differentiators: Title: Broad service mix. Differentiators: Description: Sources highlight consulting, application development, digital transformation, RPA, and managed

Strengths

• Brand Profile: Voice: professional. Voice: consultative. Voice: technology-services oriented. (public_web; observed 2026-07-06)
• Client Value Proposition: Summary: CAI-STA’s public positioning focuses on helping organizations improve ICT effectiveness, productivity, and customer experience through skilled delivery teams and a range of IT services.[1][8]. Value Points: Title: Improve ICT management effectiveness. Value Points: Description: Public job and company descriptions emphasize enabling clients to improve their own ICT management effectiveness.. Value Points: Title: Enhance productivity and customer experience. Value Points: Description: CAI says the company helps organizations drive value, improve productivity, and enhance customer experience... (public_web; observed 2025-01-28)
• Company Overview: Highlights: Joint venture between Computer Aid, Inc. and Soft Tech Advantage, Inc.[1]. Highlights: Philippines-based solution center in Taguig City.[1][8]. Highlights: Provides IT consulting and digital services to local and foreign clients.[8]. Description: CAI-STA Philippines, Inc. appears to be the Philippines-based solution center of CAI, operating as a joint venture between Computer Aid, Inc. and Soft Tech Advantage, Inc.[1][8] Public sources describe it as providing IT development, consulting, managed services, application development, digital transformation, robotic process. (public_web; observed 2026-08-20)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-20)

Firmographics

GB100 score

Overall score: 52

• egs: 47.1
• growth: 50
• reputation: 52.3
• ai_readiness: 50
• market_footprint: 57.6
• digital_readiness: 52.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Cai Sta Philippines INC's structured service taxonomy includes Accounts Payable, Back Office. Competitive Landscape: Competitors: Name: Other IT services and consulting delivery centers in Metro Manila. Competitors: Evidence: Public descriptions place CAI-STA in custom programming, consulting, managed services, and digital transformation, which overlaps with IT-enabled delivery firms operating in the Philippines.[2][3]. Competitors: Relationship: direct. Competitors: Name: General outsourcing / offshore support providers. Competitors: Evidence: The company is included in BPO/provider directories, but public material describes an IT services center more specifically than a broad BPO operator.[1][2]. Competitors: Relationship: adjacent. Competitors: Name: Software development and application services firms in the Philippines. Competitors: Evidence: Public profiles cite custom computer programming services and application development as core activities.[2][3]. Competitors: Relationship: alternative. Positioning: A Philippines-based IT services and consulting delivery center tied to CAI, with public descriptions emphasizing application development, managed services, digital transformation, and support for public and private sector clients rather than a classic BPO-only profile.[2][3]. Market Signals: Located in Taguig / Fort Bonifacio / McKinley. Key Firmographics: Founded Year: 1998. Revenue Display: null. Sectors Display: Information Technology. Sectors Display: IT Services. Sectors Display: Consulting. Headquarters Display: 3F One World Square Building, 10 Upper McKinley Road, McKinley Town Center, Fort Bonifacio, Taguig City, Philippines 1634. Employee Count Display: null. Ownership Type Display: Private; joint venture. Reputation & Reviews: Summary: Public review information is limited. Indeed shows an overall employee rating of 3.0 based on 11 reviews, but no broader client-review or third-party reputation dataset was verified in public sources used here.[11]. Credentials: Detail: Based on 11 employee reviews.. Credentials: Rating: 3.0/5. Credentials: Platform: Indeed. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Consulting and IT Services. Categories: Services: Consulting services. Categories: Services: Information technology development. Categories: Services:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Taguig City. Centers: Model: main headquarters. Centers: Country: Philippines. Centers: City: Makati City. Centers: Model: backup site / disaster recovery site. Centers: Country: Philippines. Executive Summary: Summary: CAI-STA Philippines, Inc. is a private IT services company in Taguig City that serves as CAI’s Manila solution center and Asia-Pacific presence, with public descriptions emphasizing consulting, application development, digital transformation, and managed services.[1][3][8]. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public LinkedIn profile identifies Myke Teodoro as President at CAI-STA Philippines, Inc. since June 2018.. Executives: Name: Myke Teodoro. Executives: Title: President. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Application Development. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Application Maintenance and Support. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Testing. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Management Insights. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Track & Trace. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Level 1 Helpdesk. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Level 2 Operations Services. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Robotic Process Automation. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Digital Transformation. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Mobile First Development. Description Long: CAI and NYSAC Launch Statewide AI Evaluation Platform for New York Counties\\ Read the press release → **How to solve the issue of aging infrastructure**\\ \\ Upgrade before it's too late with application modernization →\\ \\ \\ \\ **Talent

Methodology

Cai Sta Philippines INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 39 distinct source URLs and retained 45 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Accounts Payable
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: http://www.compaid.com

Email: webmaster@compaid.com

Phone: (+63) 2 581 9278

LinkedIn: https://ph.linkedin.com/company/computer-aid-inc

Frequently Asked Questions

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