Computer Professionals INC scorecard
Last updated: 2026-08-26
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This BPO has been providing software solutions to businesses for over 30 years. This Filipino-owned BPO delivers excellent client-focused solutions by highly trained IT staff. This industry-leading organization says that “‘Engineering Success’ is the purpose for which CPI exists. We strive to live this out individually and collectively for the success of our clients and the betterment of the larger community we are all a part of.” Computer Professionals has become an industry leader in the Philippines. It has had great influence in the market due to its development of innovative technologies. Since its founding in 1987 it has expanded to over 500 employees in both the Philippines and the United States. Computer Professionals operates as business processing operations organization that delivers solutions for the insurance industry. The focus remains on delivering consistent service quality and dependable outcomes.
Company Overview
Computer Professionals INC is a BPO company headquartered in Unit 311, Henrys Building, 80 Ortigas Avenue, Greenhills , 1502, San Juan City, Metro Manila, founded in 1987, with approximately 100-249 employees. They specialize in Sales & Marketing, Human Resources, Finance & Accounting, Recruitment Process Outsourcing, Recruitment. They serve the SaaS & Software industries.
CPI is proud to be an all Filipino owned technology company with a successful history of delivering innovative, high-quality, robust, and maintainable software solutions and services to a long list of satisfied customers. To be a global IT company that is recognized for delivering high-quality, innovative services and solutions to bring success to our clients. We are committed to our clients’ success by providing exceptional IT services and solutions through a culture of innovation, high quality and continuous improvement.
Executive summary
Brand Profile: Voice: professional. Voice: solution-oriented. Voice: technology-focused. Client Value Proposition: Summary: CPI’s public value proposition centers on helping insurance organizations run core operations through integrated software, supported by IT services, consulting, and industry-specific expertise.. Value Points: Title: End-to-end insurance operations support. Value Points: Description: GENIISYS is positioned to support sales, policy administration, underwriting, reinsurance, accounting, reporting, and analytics.. Value Points: Title: Industry-specific delivery. Value Points: Description: CPI emphasizes experience in both IT and insurance, which suggests specialized implementation and support for insurance clients.. Value Points: Title: Operational resilience and compliance support. Value Points: Description: Consulting services include BCP/DRP and standards-compliance support.. Company Overview: Highlights: All-Filipino-owned technology company. Highlights: Developer of GENIISYS, a general insurance integrated software platform. Highlights: Provides IT services and insurance solutions. Highlights: Publicly describes itself as serving the insurance industry. Description: Computer Professionals Inc. (CPI) is an all-Filipino-owned technology company that provides software solutions and services, with a strong focus on the insurance industry and the GENIISYS insurance platform.. Competitive Differentiators: Differentiators: Title: Insurance-industry specialization. Differentiators: Description: Public materials consistently position CPI around insurance software and services rather than a generalist BPO model.. Differentiators: Title: GENIISYS platform ownership. Differentiators: Description: CPI states that it develops GENIISYS, an integrated general insurance software platform used across end-to-end insurer functions.. Differentiators: Title: All-Filipino-owned positioning. Differentiators: Description: The company publicly highlights that it is all-Filipino-owned.. Differentiators: Title: Combined IT and insurance capability. Differentiators: Description: CPI says its staff are highly trained in both IT and insurance, supporting cross-domain service delivery.. Key Firmographics: Founded Year: 1987. Revenue Display: null. Sectors Display:
Strengths
- Brand Profile: Voice: professional. Voice: solution-oriented. Voice: technology-focused. (public_web; observed 2026-07-29)
- Client Portfolio: Industry Concentration: insurance. (public_web; observed 2025-04-11)
- Client Value Proposition: Summary: CPI’s public value proposition centers on helping insurance organizations run core operations through integrated software, supported by IT services, consulting, and industry-specific expertise.. Value Points: Title: End-to-end insurance operations support. Value Points: Description: GENIISYS is positioned to support sales, policy administration, underwriting, reinsurance, accounting, reporting, and analytics.. Value Points: Title: Industry-specific delivery. Value Points: Description: CPI emphasizes experience in both IT and insurance, which suggests specialized implementation and support for insurance clients.. Value Points:. (public_web; observed 2024-10-17)
Gaps
- The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-07-29)
- The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-09-02)
- The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-01-18)
Firmographics
| Headquarters | Unit 311, Henrys Building, 80 Ortigas Avenue, Greenhills , 1502, San Juan City, Metro Manila |
|---|---|
| Founded | 1987 |
| Employees | 100-249 |
| Revenue | $5 mil. - $10 mil. |
| Ownership | private |
GB100 score
Overall score: 48
- egs: 44.9
- growth: 56.5
- reputation: 50.4
- ai_readiness: 50
- market_footprint: 32.2
- digital_readiness: 54.2
Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.
Services and operating scope
Computer Professionals INC's structured service taxonomy includes Sales & Marketing, Human Resources, Finance & Accounting, Recruitment Process Outsourcing, Recruitment. Client Portfolio: Industry Concentration: insurance. Competitive Landscape: Competitors: Name: null. Competitors: Relationship: adjacent. Positioning: Insurance-focused technology and outsourcing provider with proprietary insurance software and related IT services.. Market Signals: Primary market emphasis appears to be general insurance technology rather than broad horizontal BPO.. Market Signals: Public materials highlight software, outsourcing, and managed cloud/consulting rather than mass-scale contact center operations.. Differentiators: GENIISYS insurance software. Differentiators: deep insurance-industry focus. Differentiators: IT outsourcing plus cloud and consulting services. Differentiators: all-Filipino-owned company. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Insurance solutions. Categories: Services: GENIISYS general insurance integrated system. Categories: Services: Policy administration. Categories: Services: Underwriting support. Categories: Services: Reinsurance support. Categories: Services: Accounting support. Categories: Services: Financial and statistical reporting. Categories: Services: Analytics. Categories: Name: Software and IT services. Categories: Services: Software development. Categories: Services: Application development. Categories: Services: IT outsourcing. Categories: Services: Managed services. Categories: Services: Cloud services. Categories: Services: Staff augmentation. Categories: Services: Consulting services. Categories: Services: Training. Categories: Name: Consulting. Categories: Services: BCP/DRP planning support. Categories: Services: BCP/DRP exercises and testing support. Categories: Services: Compliance consulting for IT and information security standards. Categories: Services: Cloud infrastructure for business continuity and disaster recovery. Executive Summary: Summary: CPI appears to be a Philippine IT services and insurance-solutions provider best known for GENIISYS, its integrated software for general insurance carriers. Public sources also describe CPI as offering software services, consulting, IT outsourcing, and related support functions.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: GENIISYS. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Cloud services. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Java. Tools: Category: Other. Tools: Confidence:
Geography
The public profile records headquarters as Unit 311, Henrys Building, 80 Ortigas Avenue, Greenhills , 1502, San Juan City, Metro Manila. Countries listed in the structured record include -. Delivery Center Details: Centers: City: Pasig City. Centers: Country: Philippines. Centers: City: San Juan City. Centers: Country: Philippines. Hiring & Workforce Signals: Open Positions: Title: Business Analyst. Open Positions: Location: Manila. Open Positions: Seniority: null. Open Positions: Department: Technical. Workforce Signals: Work Mode Signal: on-site and work-from-home support mentioned. Workforce Signals: Headcount Claimed: over 200 highly-skilled IT professionals. Workforce Signals: Employment Type Signal: project-based and on-site roles are advertised. Financial Health: Risk Factors: No public financial statements or funding/M&A disclosures were verified from the available sources.. Overall Health: unknown. Recent News: Articles: Date: 2023-08-07. Articles: Title: GENIISYS Users Circle Get-Together hosted at Glaston Tower. Articles: Source: Computer Professionals Inc. press release. Articles: Summary: CPI announced that it hosted a GENIISYS Users Circle event at its office in Glaston Tower, Pasig City.. Articles: Date: 2024-03-25. Articles: Title: Welcome to the GENIISYS Family, Corporate Guarantee!. Articles: Source: Computer Professionals Inc.. Articles: Summary: CPI stated that GENIISYS has been the core software of choice for many companies in the Philippines for over 25 years.. Reputation & Reviews: Summary: Publicly available review and rating data specific to CPI is limited in the sources surfaced here; no reliable rating figure was verified from a primary company source.. Asset Logo: Visibility: public. Compliance: ISO 9001. Service: Sales & Marketing. Service: Recruitment. Service: Human Resources. Service: Finance & Accounting. Description Long: CPI is proud to be an all Filipino owned technology company with a successful history of delivering innovative, high-quality, robust, and maintainable software solutions and services to a long list of satisfied customers. To be a
Methodology
Computer Professionals INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 19 distinct source URLs and retained 25 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.
Coverage gaps
No additional coverage gaps were identified in the published fields.
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Services
- Sales & Marketing
- Human Resources
- Finance & Accounting
- Recruitment Process Outsourcing
- Recruitment
Industries Served
- SaaS & Software
Contact
Website: https://www.cpi.com.ph
Email: hello@cpi.com.ph
Phone: +632 8727 1619
LinkedIn: http://www.linkedin.com/company/computer-professionals-incorporated
Frequently Asked Questions
What services does Computer Professionals INC offer?
Computer Professionals INC provides Sales & Marketing, Human Resources, Finance & Accounting, Recruitment Process Outsourcing, Recruitment.
Where is Computer Professionals INC located?
Computer Professionals INC is headquartered in Unit 311, Henrys Building, 80 Ortigas Avenue, Greenhills , 1502, San Juan City, Metro Manila.
How many employees does Computer Professionals INC have?
Computer Professionals INC has approximately 100-249 employees.
What industries does Computer Professionals INC serve?
Computer Professionals INC serves the SaaS & Software industries.