Creative Lipi Webtech PVT LTD scorecard

Company Overview

Creative Lipi Webtech PVT LTD is a BPO company, founded in 2003, with approximately 50-99 employees. They specialize in Sales & Marketing, Finance & Accounting, Technical Support, Customer Support, Back Office. They serve the E-commerce & Retail industries.

Elite Clinical Solutions operates as a subsidiary of Creative Lipi that delivers medical billing solutions. They assist clients by managing component-level marketing processes for end clients and marketing intermediaries, emphasizing areas including outsourced marketing. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: solution-oriented. Voice: growth-focused. Tagline: Scalable Business Solutions for Smarter Growth. Imagery Style: null. Client Value Proposition: Summary: Creative Lipi says it helps companies reduce costs, improve efficiency, and scale with confidence through outsourced operational and support services.. Value Points: Title: Cost reduction. Value Points: Description: Company messaging explicitly emphasizes lowering operating costs.. Value Points: Title: Efficiency improvement. Value Points: Description: The firm states that it manages and optimizes critical operations.. Value Points: Title: Scalability support. Value Points: Description: Company materials describe solutions designed to help businesses grow and scale.. Company Overview: Tagline: Scalable Business Solutions for Smarter Growth. Highlights: Positions itself as a trusted BPO partner. Highlights: States service coverage across customer support, technical support, sales and lead generation, back-office operations, and digital marketing. Highlights: Website and company pages indicate operations in India, with a Noida/Faridabad presence. Description: Creative Lipi Webtech Pvt Ltd presents itself as a business process outsourcing partner offering customer support, technical support, sales and lead generation, back-office operations, and digital marketing solutions.. Competitive Differentiators: Differentiators: Title: Broad service mix. Differentiators: Description: Public materials combine BPO/KPO-style support with digital marketing and web-related services, which may appeal to clients seeking multiple service lines from one provider.. Differentiators: Title: Multi-location presence. Differentiators: Description: Public sources reference offices in Noida and Faridabad, and company-stated presence also includes Maryland, USA.. Differentiators: Title: Established operating history. Differentiators: Description: Company sources indicate establishment in 2003 and incorporation in 2009, suggesting a long operating history.. Key Firmographics: Founded Year: 2009. Sectors Display: Business process outsourcing. Sectors Display: Customer support.

Strengths

• Brand Profile: Voice: professional. Voice: solution-oriented. Voice: growth-focused. Tagline: Scalable Business Solutions for Smarter Growth. Imagery Style: null. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Creative Lipi says it helps companies reduce costs, improve efficiency, and scale with confidence through outsourced operational and support services.. Value Points: Title: Cost reduction. Value Points: Description: Company messaging explicitly emphasizes lowering operating costs.. Value Points: Title: Efficiency improvement. Value Points: Description: The firm states that it manages and optimizes critical operations.. Value Points: Title: Scalability support. Value Points: Description: Company materials describe solutions designed to help businesses grow and scale.. (public_web; observed 2026-08-24)
• Company Overview: Tagline: Scalable Business Solutions for Smarter Growth. Highlights: Positions itself as a trusted BPO partner. Highlights: States service coverage across customer support, technical support, sales and lead generation, back-office operations, and digital marketing. Highlights: Website and company pages indicate operations in India, with a Noida/Faridabad presence. Description: Creative Lipi Webtech Pvt Ltd presents itself as a business process outsourcing partner offering customer support, technical support, sales and lead generation, back-office operations, and digital marketing solutions.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

GB100 score

Overall score: 51

• egs: 40.9
• growth: 56.5
• reputation: 52.8
• ai_readiness: 50
• market_footprint: 39
• digital_readiness: 67.7

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Creative Lipi Webtech PVT LTD's structured service taxonomy includes Sales & Marketing, Finance & Accounting, Technical Support, Customer Support, Back Office. Competitive Landscape: Competitors: Name: null. Competitors: Relationship: adjacent. Positioning: A BPO and outsourcing provider emphasizing customized, growth-oriented business process solutions, with public messaging centered on efficiency, cost reduction, and customer experience.. Market Signals: Website describes the company as a leading BPO service provider. Market Signals: Public website and directory results indicate BPO, outsourcing, and business process services orientation. Market Signals: LinkedIn profile snippets reference multiple India locations. Differentiators: Public site messaging highlights customized outsourcing models. Differentiators: Public site claims BPO specialization across lead generation, telesales, debt collection, customer service, and administrative support. Differentiators: Public site states certifications/memberships including ISO-9001-2008 QMS, NASSCOM, and ESC. Differentiators: Public site claims a multi-office presence in India and the US. Recent News: Articles: Date: 2025-07-13. Articles: Title: Creative Lipi Webtech company profile updates. Articles: Source: The Economic Times. Articles: Summary: Company profile page reflects active status, incorporation details, and board member listing.. Articles: Date: 2025-11-14. Articles: Title: Creative Lipi about-us page update. Articles: Source: Creative Lipi. Articles: Summary: Company states it has grown from a five-member team into a 350+ workforce with offices in Maryland, Noida, and Faridabad.. Articles: Date: 2026-07-10. Articles: Title: Creative Lipi website homepage update. Articles: Source: Creative Lipi. Articles: Summary: Homepage describes service offerings including customer support, technical support, sales and lead generation, back-office operations, and digital marketing.. Reputation & Reviews: Summary: Public review data is limited. Indeed shows employee reviews with an overall rating based on 13 reviews, but no client-facing third-party review profile with a verifiable score was found in the gathered sources.. Credentials: Detail: Employee review page exists; public snippet shows work-life balance rating of 3.4/5, but no broader client satisfaction metric was verified.. Credentials: Rating: Overall rating

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Noida. Centers: Country: India. Centers: City: Faridabad. Centers: Country: India. Centers: City: Agra. Centers: Country: India. Executive Summary: Summary: Creative Lipi Webtech Pvt Ltd is a private Indian company that markets itself as a BPO partner and related services provider, with public sources showing incorporation on 18 Nov 2009 and office locations in Noida and Faridabad, India.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public LinkedIn profile identifies Saurabh Jain as Director and CEO of Creative Lipi Webtech Pvt Ltd.. Executives: Name: Saurabh Jain. Executives: Title: CEO / Director. Executives: Linkedin Url: null. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer experience and support. Categories: Services: Customer support. Categories: Services: Customer care service. Categories: Services: Technical support. Categories: Name: Sales and growth support. Categories: Services: Sales. Categories: Services: Lead generation. Categories: Name: Back-office operations. Categories: Services: Back-office operations. Categories: Services: Data entry. Categories: Services: Business process outsourcing. Categories: Name: Digital services. Categories: Services: Digital marketing solutions. Categories: Name: Market support. Categories: Services: Market research. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Website design and web application development services. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: SEO. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: SEM. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: SMO. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: SMM. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: ORM. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Content

Methodology

Creative Lipi Webtech PVT LTD's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 22 distinct source URLs and retained 26 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Finance & Accounting
• Technical Support
• Customer Support
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.creativelipi.com

Email: mail@creativelipi.com

Phone: (301)-883-6583

LinkedIn: https://www.linkedin.com/company/creative-lipi-webtech-pvt-ltd

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes