Data Centre E A scorecard

Company Overview

Data Centre E A is a BPO company, founded in 1973, with approximately 1-49 employees. They specialize in Payroll Processing, Customer Support, Recruitment Process Outsourcing, Recruitment, Back Office. They serve the E-commerce & Retail industries.

Therefore, the firm can assist small partnerships or large multinational corporations. Regardless of size and set-up, the firm can incorporate processes that make organization-wide procedures more efficient and less error-prone. With a staff headcount of 50 employees, Data Centre operates as smaller-sized BPO in its industry. However, Kenya is an uncommon market for such opportunities, which gives the firm an edge in the competition. Per their organization website, Data Centre delivers solutions to companies of all sizes. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: professional. Voice: specialized. Voice: corporate. Client Value Proposition: Summary: The public value proposition is payroll-focused outsourcing that helps organizations manage payroll operations, administration, audit, and related back-office work.. Value Points: Title: Operational relief. Value Points: Description: Public service descriptions suggest the firm handles payroll and administrative workload for clients.. Value Points: Title: Payroll accuracy and control. Value Points: Description: Payroll audit, reporting, and compliance-related services imply an emphasis on process control.. Value Points: Title: Cross-border payroll support. Value Points: Description: Public copy references international payroll processing and multi-country African service coverage.. Company Overview: Highlights: Publicly described as established in 1973.. Highlights: Public-facing materials emphasize payroll outsourcing and payroll solutions.. Highlights: Linked public profiles place the company in Westlands, Nairobi.. Highlights: Public directory listings connect the firm to accounting and back-office outsourcing services.. Description: Data Centre E.A. appears to be a Nairobi-based business process outsourcing and payroll services provider operating in Kenya and across Africa, with public materials emphasizing payroll solutions and related back-office support.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public materials state the company has operated since 1973, which is a notable longevity signal in the payroll outsourcing niche.. Differentiators: Title: Payroll specialization. Differentiators: Description: The company’s public profile centers on payroll outsource, payroll audit, payroll administration, and reporting rather than broad generalist BPO.. Differentiators: Title: Regional payroll coverage. Differentiators: Description: Public website copy states the company has provided payroll services in many countries across Africa.. Key Firmographics: Founded Year: 1973. Sectors Display: Outsourcing/Offshoring. Sectors Display: Financial services. Sectors Display: Accounting. Sectors Display:

Strengths

• Brand Profile: Voice: professional. Voice: specialized. Voice: corporate. (public_web; observed 2026-08-17)
• Client Portfolio: Industry Concentration: Payroll and financial-services-oriented outsourcing. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: The public value proposition is payroll-focused outsourcing that helps organizations manage payroll operations, administration, audit, and related back-office work.. Value Points: Title: Operational relief. Value Points: Description: Public service descriptions suggest the firm handles payroll and administrative workload for clients.. Value Points: Title: Payroll accuracy and control. Value Points: Description: Payroll audit, reporting, and compliance-related services imply an emphasis on process control.. Value Points: Title: Cross-border payroll support. Value Points: Description: Public copy references. (public_web; observed 2026-08-18)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-17)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-02-09)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-07-05)

Firmographics

GB100 score

Overall score: 43

• egs: 45.3
• growth: 44.4
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 29.9
• digital_readiness: 41.2

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Data Centre E A's structured service taxonomy includes Payroll Processing, Customer Support, Recruitment Process Outsourcing, Recruitment, Back Office. Client Portfolio: Industry Concentration: Payroll and financial-services-oriented outsourcing. Competitive Landscape: Competitors: Name: TeleSky Limited. Competitors: Evidence: Listed in Kenya BPO rankings alongside Data Centre; offers call center and back-office outsourcing.. Competitors: Relationship: direct. Competitors: Name: Ushindi East Avenue. Competitors: Evidence: Listed in Kenya BPO rankings alongside Data Centre; provides call center, customer service, sales outsourcing, FAO, and RPA.. Competitors: Relationship: direct. Competitors: Name: East Africa Data Centre. Competitors: Evidence: Different business category focused on data center/hosting infrastructure rather than BPO services.. Competitors: Relationship: alternative. Positioning: Specialized payroll outsourcing and related back-office/ICT services provider in Kenya.. Market Signals: Public BPO ranking pages place the company in Kenya's outsourcing ecosystem.. Market Signals: Available public information suggests a narrow specialization rather than broad CX/contact-center coverage.. Differentiators: Long operating history since 1973 is publicly claimed.. Differentiators: Payroll specialization is repeatedly emphasized in public profiles.. Differentiators: Also advertises ICT services in addition to payroll outsourcing.. Financial Health: Risk Factors: No public financial statements or funding events verified from available sources.. Risk Factors: Business appears specialized in payroll outsourcing, which may indicate concentrated service exposure, but this is not a financial event.. Overall Health: unknown. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Payroll services. Categories: Services: Payroll processing. Categories: Services: Payroll administration. Categories: Services: Payroll reporting. Categories: Services: International payroll processing. Categories: Services: Payroll audit. Categories: Services: Payroll audit support. Categories: Services: Payroll automation. Categories: Services: Payroll software. Categories: Services: Payroll software integration. Categories: Services: Payroll software implementation. Categories: Name: Back-office and accounting support. Categories: Services: Back-office administration. Categories: Services: Accounting. Categories: Services: Back-office outsourcing. Categories: Services: Audit management. Categories: Services: Payment processing. Categories: Name: Compliance and support.

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Nairobi. Centers: Model: HQ. Centers: Country: Kenya. Reputation & Reviews: Summary: Public review and rating evidence is limited in the available sources. One BPO directory listing marks the company as not yet reviewed.. Credentials: Detail: Directory listing shows the firm as not yet reviewed and does not provide a public score.. Credentials: Rating: Not yet reviewed. Credentials: Platform: Clutch. Executive Summary: Summary: Data Centre E.A. is a Kenya-based outsourcing provider best known publicly for payroll processing, payroll administration, payroll audit, and related back-office services.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Payroll Processing. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Payroll Administration. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Payroll Audit. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Payroll Software. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: ICT Services. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: International Payroll. Asset Logo: Visibility: public. Service: Payroll Processing. Service: Customer Support. Description Long: Please be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site.. Monthly Search Volume: 7214. Domain Authority: 55.

Methodology

Data Centre E A's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 18 distinct source URLs and retained 20 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Payroll Processing
• Customer Support
• Recruitment Process Outsourcing
• Recruitment
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.datacentre.co.ke

Email: info@datacentre.co.ke

Phone: 254 715690443,

LinkedIn: https://www.linkedin.com/company/data-centre-limited/

Frequently Asked Questions

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