Double scorecard

Company Overview

Double is a BPO company, founded in 2018, with approximately 51-200 employees. They specialize in Sales & Marketing, Finance & Accounting. They serve the E-commerce & Retail industries.

This approach enables clients to focus on their core responsibilities while routine tasks like email management, scheduling, and expense logging are efficiently managed. By combining human support with AI tools, Double maximizes effectiveness and frees up valuable time for its clients. The organization aims to enhance productivity by integrating human expertise with advanced technology, allowing professionals to delegate tasks to experienced part-time assistants. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: Direct. Voice: Productivity-focused. Voice: Professional. Voice: Supportive. Tagline: Remote assistants for busy executives. Imagery Style: Modern, service-oriented SaaS/operations branding with executive-assistant positioning. Client Portfolio: Clients: Segment: Enterprise. Clients: Industry: Software. Clients: Client Name: Contentsquare. Clients: Segment: Enterprise. Clients: Industry: Telecommunications software. Clients: Client Name: Aircall. Clients: Segment: Enterprise. Clients: Industry: Collaboration software. Clients: Client Name: Mural. Clients: Segment: Mid-market. Clients: Industry: Consumer goods / food technology. Clients: Client Name: Hungryroot. Clients: Segment: Mid-market. Clients: Industry: Consumer goods / plant-based food. Clients: Client Name: Daring Foods. Total Clients Claimed: 400. Industry Concentration: Technology / software. Industry Concentration: Consumer brands. Client Value Proposition: Summary: Double aims to help executives and teams save time by delegating work to experienced assistants supported by software and flexible service plans.. Value Points: Title: Time savings. Value Points: Description: Public messaging emphasizes giving busy people back time in their day.. Value Points: Title: Flexible support. Value Points: Description: Customers can choose the amount of assistance needed by day, week, or month.. Value Points: Title: Lower commitment than full-time hiring. Value Points: Description: The service is positioned as an alternative to a full-time hire with flexible monthly plans.. Value Points: Title: Consultative onboarding. Value Points: Description: Public pricing pages reference a consultation call to discuss needs and workload.. Company Overview: Tagline: Remote assistants for busy executives. Highlights: Combines AI/co-pilot technology with dedicated remote assistants. Highlights: Focuses on executive, startup founder, team, and busy individual support. Highlights: Remote-first team with headquarters in Brooklyn, New York. Description: Double is a remote-first assistant service combining experienced part-time executive

Strengths

• Brand Profile: Voice: Direct. Voice: Productivity-focused. Voice: Professional. Voice: Supportive. Tagline: Remote assistants for busy executives. Imagery Style: Modern, service-oriented SaaS/operations branding with executive-assistant positioning. (public_web; observed 2026-08-26)
• Client Portfolio: Clients: Segment: Enterprise. Clients: Industry: Software. Clients: Client Name: Contentsquare. Clients: Segment: Enterprise. Clients: Industry: Telecommunications software. Clients: Client Name: Aircall. Clients: Segment: Enterprise. Clients: Industry: Collaboration software. Clients: Client Name: Mural. Clients: Segment: Mid-market. Clients: Industry: Consumer goods / food technology. Clients: Client Name: Hungryroot. Clients: Segment: Mid-market. Clients: Industry: Consumer goods / plant-based food. Clients: Client Name: Daring Foods. Total Clients Claimed: 400. Industry Concentration: Technology / software. Industry Concentration: Consumer brands. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: Double aims to help executives and teams save time by delegating work to experienced assistants supported by software and flexible service plans.. Value Points: Title: Time savings. Value Points: Description: Public messaging emphasizes giving busy people back time in their day.. Value Points: Title: Flexible support. Value Points: Description: Customers can choose the amount of assistance needed by day, week, or month.. Value Points: Title: Lower commitment than full-time hiring. Value Points: Description: The. (public_web; observed 2021-11-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-03-19)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2021-10-26)

Firmographics

GB100 score

Overall score: 45

• egs: 35.9
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 35.3
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Double's structured service taxonomy includes Sales & Marketing, Finance & Accounting. Competitive Differentiators: Differentiators: Title: Human plus software model. Differentiators: Description: Pairs dedicated assistants with delegation and productivity tools rather than offering human support alone.. Differentiators: Title: Flexible hours and engagement. Differentiators: Description: Promotes short monthly commitments and the ability to scale hours up or down.. Differentiators: Title: Executive-focused positioning. Differentiators: Description: Targets busy executives and teams needing ongoing delegation support.. Differentiators: Title: Remote-first operating model. Differentiators: Description: Uses a distributed assistant team across multiple countries and remote locations.. Competitive Landscape: Competitors: Name: Traditional executive assistant staffing agencies. Competitors: Evidence: Double emphasizes lower commitment and software-enabled delegation versus at-will employment and full-time hiring.. Competitors: Relationship: direct. Competitors: Name: Virtual assistant marketplaces. Competitors: Evidence: Double offers matched assistants and flexible monthly plans, overlapping with remote assistant providers.. Competitors: Relationship: direct. Competitors: Name: Productivity and delegation software tools. Competitors: Evidence: Double includes delegation tooling and AI-assisted features alongside human support.. Competitors: Relationship: adjacent. Positioning: Flexible assistant service combining human executive assistants with delegation software and AI-assisted workflow support.. Market Signals: Plans start at $549 per month. Market Signals: Customer references span software and consumer brands. Market Signals: Assistant service is positioned for executives, startups, and busy individuals. Differentiators: Human assistant plus software product model. Differentiators: AI-assisted delegation features. Differentiators: Flexible plans without full-time hiring commitment. Differentiators: U.S.-based assistant matching. Delivery Center Details: Centers: City: Brooklyn. Centers: Model: Remote service model with assistants matched to client preferences. Centers: Country: United States. Centers: City: United States. Centers: Model: U.S.-based assistants. Centers: Country: United States. Centers: City: France. Centers: Model: Service coverage referenced in public fundraising announcement. Centers: Country: France. Financial Health: Risk Factors: Pricing and unit economics depend on flexible assistant utilization and service delivery

Geography

Countries listed in the structured record include -. Key Firmographics: Founded Year: 2018. Revenue Display: null. Sectors Display: Software. Sectors Display: Business services. Sectors Display: HR & staffing. Headquarters Display: Brooklyn, New York, United States. Employee Count Display: 100+ team members on the company site; LinkedIn shows 51-200 employees. Ownership Type Display: Privately held. Hiring & Workforce Signals: Workforce Signals: Contractor Model: EAs at Double are 1099 independent contractors. Workforce Signals: Assistant Hiring Status: No assistant positions at this time. Workforce Signals: Executive Recruiting Signal: Open positions page referenced on About page. Leadership & Executives: Executives: Bio: Co-founder and CEO of Double; previously associated publicly with Sunrise and Outlook.. Executives: Name: Alice Default. Executives: Title: CEO and co-founder. Executives: Name: Christophe Lamperti. Executives: Title: Co-founder. Executives: Name: Pierre-Elie Fauché. Executives: Title: Co-founder. Pricing & Engagement: Models: Name: Starter. Models: Best For: Occasional support. Models: Description: 10 hours per month at $549.. Models: Name: Enterprise. Models: Best For: Regular support for an individual and team. Models: Description: 100 hours per month at $5,099.. Models: Name: Flexible monthly support. Models: Best For: Customers seeking adjustable assistant coverage. Models: Description: Plans are presented as month-to-month with no long-term contracts.. Summary: Publicly visible plans start at $549 per month for 10 hours, with an enterprise plan shown at $5,099 per month for 100 hours; the company also states there are no commitments or long-term contracts.. Recent News: Articles: Date: 2021-10-26. Articles: Title: Double Raises Series A To Grow Flexible Assistant Platform. Articles: Source: Business Wire. Articles: Summary: Announced an $8.5 million Series A and described the company as a flexible assistant service

Methodology

Double's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 137 distinct source URLs and retained 173 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Finance & Accounting

Industries Served

• E-commerce & Retail

Contact

Website: https://withdouble.com

Email: -

Phone: -

LinkedIn: https://www.linkedin.com/company/withdouble/

Frequently Asked Questions

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