Eclaro Business Solutions INC scorecard

Company Overview

Eclaro Business Solutions INC is a BPO company headquartered in 450 Seventh Avenue, Suite 1102, 10123, New York, NY, founded in 1999, with approximately 1000-4999 employees. They specialize in Sales & Marketing, Human Resources, Technical Support, Accounts Payable, Back Office. They serve the E-commerce & Retail, Education & EdTech, Fintech & Financial Services, Healthcare & Life Sciences, Travel & Hospitality industries.

Clients’ needs will always be met and often exceeded. Eclaro has many locations across the US, Canada, and the UK. In 2009, Eclaro expanded to the Philippines, where they now have three Global Delivery centers in Metro Manila. Worldwide, they employ over 1,100 skilled professionals and have reported revenue of $25-50 million (USD). By adopting a relationship-based approach to their consultations with clients, Eclaro delivers working strategies. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: global. Voice: talent-solutions oriented. Client Value Proposition: Summary: ECLARO positions itself as a partner that helps businesses access talent and consulting support through global delivery capabilities and multiple sourcing channels.. Value Points: Title: Access to distributed delivery. Value Points: Description: New York and Metro Manila operations suggest a mix of onshore and offshore support options.. Value Points: Title: Talent sourcing flexibility. Value Points: Description: The company advertises sourcing through multiple channels, including referrals and niche boards.. Value Points: Title: Senior-hire capability. Value Points: Description: Direct placement includes executive and retained search for senior roles.. Company Overview: Tagline: Global staffing and talent solutions. Highlights: Headquartered in New York City. Highlights: APAC headquarters and three Global Services Centers in Metro Manila. Highlights: Supports clients in Ireland, France, the UK, and Australia. Description: ECLARO presents itself as a global staffing and talent solutions firm with operations in New York City and the Philippines, supporting clients across multiple regions including APAC, Ireland, France, the UK, and Australia.. Competitive Differentiators: Differentiators: Title: Multi-location delivery footprint. Differentiators: Description: The company states it has headquarters in New York City, an APAC headquarters, and three Global Services Centers in Metro Manila.. Differentiators: Title: International client support. Differentiators: Description: ECLARO says it supports clients in Ireland, France, the UK, and Australia.. Differentiators: Title: Broad talent acquisition channels. Differentiators: Description: Its employer page says it sources talent through job posting, social channels, niche job boards, user groups, and a referral network.. Competitive Landscape: Competitors: Name: Apex Systems. Competitors: Evidence: Listed by third-party competitor pages as

Strengths

• Brand Profile: Voice: professional. Voice: global. Voice: talent-solutions oriented. (public_web; observed 2026-08-23)
• Client Value Proposition: Summary: ECLARO positions itself as a partner that helps businesses access talent and consulting support through global delivery capabilities and multiple sourcing channels.. Value Points: Title: Access to distributed delivery. Value Points: Description: New York and Metro Manila operations suggest a mix of onshore and offshore support options.. Value Points: Title: Talent sourcing flexibility. Value Points: Description: The company advertises sourcing through multiple channels, including referrals and niche boards.. Value Points: Title: Senior-hire capability. Value. (public_web; observed 2026-08-23)
• Company Overview: Tagline: Global staffing and talent solutions. Highlights: Headquartered in New York City. Highlights: APAC headquarters and three Global Services Centers in Metro Manila. Highlights: Supports clients in Ireland, France, the UK, and Australia. Description: ECLARO presents itself as a global staffing and talent solutions firm with operations in New York City and the Philippines, supporting clients across multiple regions including APAC, Ireland, France, the UK, and Australia.. (public_web; observed 2026-08-23)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-23)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-23)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-07-06)

Firmographics

GB100 score

Overall score: 51

• egs: 43.8
• growth: 56.5
• reputation: 53.8
• ai_readiness: 50
• market_footprint: 46.8
• digital_readiness: 55.7

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Eclaro Business Solutions INC's structured service taxonomy includes Sales & Marketing, Human Resources, Technical Support, Accounts Payable, Back Office. Delivery Center Details: Centers: City: Metro Manila. Centers: Model: global services center. Centers: Country: Philippines. Centers: City: New York City. Centers: Model: headquarters. Centers: Country: United States. Centers: City: Saint John. Centers: Model: office. Centers: Country: Canada. Recent News: Articles: Date: 2026-08-23. Articles: Title: ECLARO website highlights updated staffing and direct-placement offerings. Articles: Source: ECLARO. Articles: Summary: The company’s homepage and related service pages continue to emphasize global staffing, talent solutions, and direct placement.. Articles: Date: 2026-08-23. Articles: Title: ECLARO employer page describes broader sourcing channels. Articles: Source: ECLARO. Articles: Summary: The employer page describes talent sourcing through job boards, social channels, niche groups, and referrals.. Articles: Date: 2026-07-06. Articles: Title: ECLARO Philippines home page notes operations since 2009. Articles: Source: ECLARO Philippines. Articles: Summary: The Philippines site says the local operations opened in 2009 and have helped thousands of business and technology professionals.. Employee & Client Sentiment: Green Flags: High recommendation rate in employee reviews.. Green Flags: Positive compensation and benefits rating in Glassdoor reviews.. Sentiment Trend: unknown. Sentiment Themes: Theme: recommendation rate. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: 92% of employees would recommend working there to a friend. Sentiment Themes: Theme: compensation and benefits. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: compensation and benefits as 4.0 out of 5. Employee Satisfaction: positive. Services & Offerings: Categories: Name: Staffing and workforce solutions. Categories: Services: Talent sourcing. Categories: Services: Find Talent contact form workflow. Categories: Services: Staffing support. Categories: Name: Direct placement. Categories: Services: Direct hire staffing. Categories: Services: Permanent placement. Categories: Services: Executive search. Categories: Services: Retained search for C-suite and senior leadership roles. Categories: Name: Business and technology consulting. Categories: Services: IT consulting. Categories: Services:

Geography

The public profile records headquarters as 450 Seventh Avenue, Suite 1102, 10123, New York, NY. Countries listed in the structured record include Canada, Philippines, United States. Key Firmographics: Sectors Display: Staffing. Sectors Display: Talent solutions. Sectors Display: IT consulting. Sectors Display: Business consulting. Sectors Display: Business process outsourcing. Headquarters Display: New York City, New York, United States. Ownership Type Display: Private. Reputation & Reviews: Summary: Public review platforms show generally positive employee ratings, but review counts and scores vary by platform and country-specific listing.. Credentials: Detail: Based on 58 reviews on the global listing, with work-life balance at 3.8 and pay and benefits at 3.4.. Credentials: Rating: 3.9/5. Credentials: Platform: Indeed. Credentials: Detail: Listing shows 21 total ratings with 81% of employees recommending the employer to friends.. Credentials: Rating: 4.1/5. Credentials: Platform: JobStreet. Credentials: Detail: Listing shows 195 reviews for the New York business profile.. Credentials: Rating: 4.6/5. Credentials: Platform: Birdeye. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Patrick Alain T.. Executives: Title: Executive name listed in D&B company profile. Executive Summary: Summary: ECLARO is a private staffing, talent solutions, and IT/business consulting provider that also markets business process outsourcing-related capabilities through its public profile and third-party directory listings.. Compliance: ISO 9001. Compliance: ISO 27001. Service: Technical Support. Service: Sales & Marketing. Service: Human Resources. Service: Accounts Payable. Monthly Search Volume: 8330. Domain Authority: 62.

Methodology

Eclaro Business Solutions INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 22 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

No additional coverage gaps were identified in the published fields.

Services

• Sales & Marketing
• Human Resources
• Technical Support
• Accounts Payable
• Back Office

Industries Served

• E-commerce & Retail
• Education & EdTech
• Fintech & Financial Services
• Healthcare & Life Sciences
• Travel & Hospitality

Contact

Website: https://www.eclaro.com

Email: jmetz@eclaro.com

Phone: 6466952929

LinkedIn: http://www.linkedin.com/company/eclaro

Frequently Asked Questions

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