Entrust Network scorecard

Company Overview

Entrust Network is a BPO company, founded in 2006, with approximately 1-49 employees. They specialize in Technical Support, Recruitment Process Outsourcing, Recruitment, Back Office. They serve the E-commerce & Retail industries.

The organization handles clients that operate from the Changi airport, as nonprofits, and as corporate businesses. Entrust Network is known as an IT support and managed solutions organization. Their teams take the place of in-house IT staff for small businesses and organizations with fewer than 50 employees. However, Entrust Network does deal with an impressive list of clients, including OldTown White Coffee and Central Thai. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: trust-focused. Voice: security-oriented. Voice: service-oriented. Imagery Style: Corporate IT services and security-focused web presentation; public pages emphasize managed services, security, and business support.. Client Value Proposition: Summary: Entrust Network positions its value around dependable IT operations, security support, and tailored advisory for organizations that want to outsource or strengthen infrastructure management.. Value Points: Title: Operational continuity. Value Points: Description: Promotes maintenance, management, and monitoring of IT infrastructure.. Value Points: Title: Security support. Value Points: Description: Offers endpoint and cybersecurity-related services intended to strengthen protection.. Value Points: Title: Tailored consulting. Value Points: Description: Provides customized AI workflow consultation and implementation support.. Company Overview: Tagline: Trusted IT Managed Services. Highlights: States it has served over 200 companies with IT managed services.. Highlights: Describes itself as one of Singapore's most trusted IT companies.. Highlights: Publishes capability pages covering IT, security, and AI-related services.. Description: Entrust Network appears to be a Singapore-based IT managed services provider focused on helping businesses maintain, manage, and monitor IT infrastructure.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public sources state the company has helped businesses manage and monitor IT infrastructure since 2006.. Differentiators: Title: Broad managed-services positioning. Differentiators: Description: The company markets itself across IT managed services, cybersecurity, endpoint security, and AI workflow services.. Differentiators: Title: Public trust and scale claims. Differentiators: Description: The company says it has served over 200 companies and is trusted by over 100 enterprises for helpdesk and hosting services.. Differentiators: Title: Security and audit emphasis. Differentiators: Description: The website states it is internationally recognized and audited

Strengths

• Brand Profile: Voice: professional. Voice: trust-focused. Voice: security-oriented. Voice: service-oriented. Imagery Style: Corporate IT services and security-focused web presentation; public pages emphasize managed services, security, and business support.. (public_web; observed 2026-08-26)
• Client Portfolio: Clients: Segment: Enterprise. Clients: Industry: Unknown. Clients: Client Name: Over 100 enterprises. Clients: Segment: SME/enterprise. Clients: Industry: Unknown. Clients: Client Name: Businesses in Singapore. Total Clients Claimed: 100. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: Entrust Network positions its value around dependable IT operations, security support, and tailored advisory for organizations that want to outsource or strengthen infrastructure management.. Value Points: Title: Operational continuity. Value Points: Description: Promotes maintenance, management, and monitoring of IT infrastructure.. Value Points: Title: Security support. Value Points: Description: Offers endpoint and cybersecurity-related services intended to strengthen protection.. Value Points: Title: Tailored consulting. Value Points: Description: Provides customized AI workflow consultation and implementation support.. (public_web; observed 2026-08-07)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-02)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-08)

Firmographics

GB100 score

Overall score: 47

• egs: 40.3
• growth: 56.5
• reputation: 53.3
• ai_readiness: 50
• market_footprint: 29.7
• digital_readiness: 54.1

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Entrust Network's structured service taxonomy includes Technical Support, Recruitment Process Outsourcing, Recruitment, Back Office. Client Portfolio: Clients: Segment: Enterprise. Clients: Industry: Unknown. Clients: Client Name: Over 100 enterprises. Clients: Segment: SME/enterprise. Clients: Industry: Unknown. Clients: Client Name: Businesses in Singapore. Total Clients Claimed: 100. Competitive Landscape: Competitors: Name: Generic IT managed services providers in Singapore. Competitors: Evidence: Public pages describe Entrust Network as a Singapore-based managed IT services provider.. Competitors: Relationship: direct. Competitors: Name: Outsource Accelerator-listed BPO/IT services firms. Competitors: Evidence: A public directory entry classifies Entrust Network as a BPO company focused on IT support and managed services.. Competitors: Relationship: adjacent. Positioning: Singapore-based IT managed services provider with security, helpdesk, hosting, and AI workflow offerings.. Market Signals: Positioned around Singapore SMEs and enterprise IT support.. Market Signals: Security and managed services messaging is prominent across public pages.. Differentiators: Claims service to over 100 enterprises and support for over 5,000 users.. Differentiators: Publicly states internationally recognized and independently audited information security management.. Differentiators: Offers AI workflow and agentic AI consultation alongside managed IT services.. Key Firmographics: Founded Year: 2006. Sectors Display: IT managed services. Sectors Display: Cybersecurity. Sectors Display: Endpoint security. Sectors Display: AI workflow consulting. Headquarters Display: Singapore; contact page lists 81 Ubi Ave 4 #08-12, UB. One, Singapore 408830. Ownership Type Display: Private company (publicly described by a third-party directory as private, for-profit BPO/IT services firm). Recent News: Articles: Date: 2026-08-18. Articles: Title: Generative AI, AI Workflow & Agentic AI for SMEs page published/updated. Articles: Source: Entrust Network. Articles: Summary: The site added or refreshed a capability page describing AI readiness assessment, Microsoft Copilot implementation, Claude implementation, and customized AI workflow consultation.. Articles: Date: 2026-08-18. Articles: Title: Homepage updated with IT managed services positioning. Articles: Source: Entrust Network. Articles: Summary: The homepage

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Singapore. Centers: Model: onshore. Centers: Country: Singapore. Financial Health: Risk Factors: No public financial statements, funding announcements, acquisitions, or debt events were verified from the available sources.. Overall Health: unknown. Hiring & Workforce Signals: Workforce Signals: Note: Career page states the company is recruiting highly skilled and motivated individuals, but no specific open roles were verified from public sources.. Leadership & Executives: Executives: Name: Jamson Lim. Executives: Title: Data Protection Officer. Reputation & Reviews: Summary: Public review-platform ratings were not verified from the available sources. The company does publish self-asserted trust and recognition statements on its website.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: IT Managed Services. Categories: Services: IT infrastructure maintenance. Categories: Services: IT infrastructure management. Categories: Services: IT infrastructure monitoring. Categories: Services: helpdesk services. Categories: Services: hosting services. Categories: Name: Cybersecurity. Categories: Services: cybersecurity support. Categories: Services: security management. Categories: Name: Endpoint Security. Categories: Services: antivirus setup. Categories: Services: antivirus renewal. Categories: Services: endpoint protection. Categories: Name: AI Consulting. Categories: Services: AI readiness assessment. Categories: Services: Microsoft Copilot implementation. Categories: Services: Claude implementation. Categories: Services: customized AI workflow consultation. Executive Summary: Summary: Entrust Network is a Singapore-based IT managed services company with public-facing offerings in IT support, cybersecurity, endpoint protection, and AI workflow consulting. Public sources indicate the business has operated since 2006 and serves organizations in Singapore and potentially globally.. Tech Stack & Tools: Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name: Microsoft Copilot. Tools: Category: AI. Tools: Confidence: confirmed. Tools: Product Name:

Methodology

Entrust Network's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 13 distinct source URLs and retained 23 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Technical Support
• Recruitment Process Outsourcing
• Recruitment
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.entrust.com/

Email: info@entrustnetwork.com

Phone: 65 6513 2701

LinkedIn: http://www.linkedin.com/company/entrust-network-services-pte-ltd.

Frequently Asked Questions

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