Essential Services Outsource PVT LTD scorecard

Company Overview

Essential Services Outsource PVT LTD is a BPO company headquartered in WS 195 Phase 2 mayapuri, 110064, New Delhi, Delhi, India, founded in 2007, with approximately 1-49 employees. They serve the E-commerce & Retail industries.

Executive summary

Brand Profile: Voice: service-oriented. Voice: sales-oriented. Voice: customer-retention oriented. Voice: business-growth oriented. Imagery Style: Public-facing copy emphasizes business services and customer-support/outsourcing use cases; no reliable visual system could be verified from the available sources.. Client Value Proposition: Summary: The public value proposition centers on outsourced customer support, lead generation, collections, recruitment support, and digital services delivered from a New Delhi base.. Value Points: Title: Customer support coverage. Value Points: Description: Positioned to extend business hours and handle customer interactions through inbound and outbound support.. Value Points: Title: Growth-oriented services. Value Points: Description: Offers lead generation, appointment setting, telemarketing, and retention support aimed at sales activity.. Value Points: Title: Operational support. Value Points: Description: Provides recruitment help for organizations in ITES, BPO, and KPO environments.. Company Overview: Tagline: Essential Services provides basic marketing, branding and management solutions, with sales and customer-retention services.. Highlights: Publicly associated with BPO/call center, telemarketing, internet marketing, SEO, inbound and outbound services.. Highlights: Official site indicates website design and development services.. Highlights: Third-party profiles place headquarters in West Delhi / Mayapuri, New Delhi.. Description: Essential Services Outsource Pvt Ltd appears to be an India-based business services and outsourcing provider offering call center, BPO, digital marketing, and related support services. Public profiles also describe it as serving domestic and international projects, including lead generation, debt collections, inbound customer service, and chat support.. Competitive Differentiators: Differentiators: Title: Mixed-service outsourcing stack. Differentiators: Description: Public materials indicate a broad mix of BPO, digital marketing, website development, and recruitment services rather than a single-vertical offer.. Differentiators: Title: Domestic and international project capability.

Strengths

• Brand Profile: Voice: service-oriented. Voice: sales-oriented. Voice: customer-retention oriented. Voice: business-growth oriented. Imagery Style: Public-facing copy emphasizes business services and customer-support/outsourcing use cases; no reliable visual system could be verified from the available sources.. (public_web; observed 2026-08-20)
• Client Value Proposition: Summary: The public value proposition centers on outsourced customer support, lead generation, collections, recruitment support, and digital services delivered from a New Delhi base.. Value Points: Title: Customer support coverage. Value Points: Description: Positioned to extend business hours and handle customer interactions through inbound and outbound support.. Value Points: Title: Growth-oriented services. Value Points: Description: Offers lead generation, appointment setting, telemarketing, and retention support aimed at sales activity.. Value Points: Title: Operational support. Value Points:. (public_web; observed 2026-08-20)
• Company Overview: Tagline: Essential Services provides basic marketing, branding and management solutions, with sales and customer-retention services.. Highlights: Publicly associated with BPO/call center, telemarketing, internet marketing, SEO, inbound and outbound services.. Highlights: Official site indicates website design and development services.. Highlights: Third-party profiles place headquarters in West Delhi / Mayapuri, New Delhi.. Description: Essential Services Outsource Pvt Ltd appears to be an India-based business services and outsourcing provider offering call center, BPO, digital marketing, and related support. (public_web; observed 2026-08-20)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-20)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-01-29)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-04-12)

Firmographics

GB100 score

Overall score: 43

• egs: 39.8
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 29.9
• digital_readiness: 44.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Outsource Accelerator-listed BPO providers. Competitors: Evidence: The company is listed in BPO/company directories alongside other outsourcing providers.. Competitors: Relationship: adjacent. Competitors: Name: General call center/BPO firms in Delhi NCR. Competitors: Evidence: Public descriptions emphasize inbound, outbound, customer service, collections, and lead generation services.. Competitors: Relationship: direct. Competitors: Name: Digital marketing and web development agencies. Competitors: Evidence: Public service listings also include website design, digital marketing, and branding services.. Competitors: Relationship: alternative. Positioning: A small Delhi-based outsourcing and service-provider firm focused on call center, customer support, lead generation, collections, and related business services.. Market Signals: Public profile language points to a hybrid BPO plus digital-services offering.. Market Signals: Directory data suggests a very small operating footprint and limited public financial scale.. Market Signals: No public evidence found of enterprise-scale delivery centers, proprietary platforms, or large named clients.. Differentiators: Breadth across both outsourcing operations and web/digital services.. Differentiators: Publicly stated. Key Firmographics: Founded Year: 2011. Revenue Display: Annual turnover 0 - 40 L (third-party listing). Sectors Display: Business services. Sectors Display: BPO / call center. Sectors Display: IT / technology services. Sectors Display: Digital marketing. Sectors Display: Recruitment / placement services. Headquarters Display: WS 195 Phase II, Mayapuri, New Delhi, Delhi 110064, India. Employee Count Display: Upto 10 people (third-party listing); another profile shows employee count 0-1. Ownership Type Display: Private limited company. Pricing & Engagement: Models: Name: Monthly service pricing. Models: Best For: Project-based or recurring appointment-setting needs. Models: Description: One public listing shows appointment setting services priced at ₹20,000/month, but this is an item-level marketplace listing rather than a full rate card.. Models: Name: Custom quote engagement. Models: Best For: Businesses seeking tailored outsourcing scopes. Models:

Geography

The public profile records headquarters as WS 195 Phase 2 mayapuri, 110064, New Delhi, Delhi, India. Countries listed in the structured record include -. Delivery Center Details: Centers: City: New Delhi. Centers: Country: India. Centers: City: Dwarka Sector 19, Delhi. Centers: Country: India. Recent News: Articles: Date: 2026-08-20. Articles: Title: LinkedIn company page updated with service description and location details. Articles: Source: LinkedIn. Articles: Summary: The company profile continued to show outsourcing, BPO, and customer-service-related positioning with New Delhi location details.. Articles: Date: 2026-05-20. Articles: Title: Outsource Accelerator company profile refreshed. Articles: Source: Outsource Accelerator. Articles: Summary: The company listing continued to identify Essential Services Outsource as a New Delhi-based outsourcing provider.. Articles: Date: 2026-08-18. Articles: Title: Justdial snippet shows placement-service listing activity. Articles: Source: Justdial. Articles: Summary: Search-result snippets continued to surface the company in placement-services contexts, with review aggregates visible in related listings.. Services & Offerings: Categories: Name: Call center and BPO. Categories: Services: Inbound customer service. Categories: Services: Outbound calling. Categories: Services: Telemarketing. Categories: Services: Answering service. Categories: Services: Chat support. Categories: Name: Sales and growth support. Categories: Services: Lead generation. Categories: Services: Appointment setting. Categories: Services: Customer retention services. Categories: Services: Upselling support. Categories: Services: Skip tracing. Categories: Services: Collections. Categories: Name: Digital services. Categories: Services: Website designing. Categories: Services: Website development. Categories: Services: Internet marketing. Categories: Services: SEO. Categories: Services: Basic branding and management solutions. Categories: Name: Recruitment services. Categories: Services: Screening and recruiting candidates for ITES, BPO, and KPO teams. Executive Summary: Summary: Essential Services Outsource Pvt Ltd is a privately held New Delhi-based outsourcing and business services company focused on call center, digital marketing, website development, recruitment, and customer support-type services. Public evidence supports a small-firm profile

Methodology

Essential Services Outsource PVT LTD's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 18 distinct source URLs and retained 17 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://www.essentialservices.in

Email: -

Phone: -

Frequently Asked Questions

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