Euclidean Support Services scorecard

Company Overview

Euclidean Support Services is a BPO company, founded in 2019, with approximately 51-200 employees. They specialize in Technical Support, Customer Support, Back Office.

Is an American-based Business Process Outsourcing (BPO) organization that delivers contact center solutions for regional and national companies. This firm takes a human-centered approach, focusing on the customer and providing stellar customer service. Whether it is telesales, technical support, or lead follow-up, this firm has a capable agent ready to help. Established in 2019, this firm started as a division of Universal Electronics after its founder Brian Dean, worked with UE for over twenty years. Using his knowledge and experience, this firm employs nearly two hundred staff members at its location in Ohio. This firm does not have public reported revenues. Euclidean Support solutions Inc. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: client-service oriented. Client Value Proposition: Summary: The public positioning suggests Euclidean Support Services offers cost-effective, efficient contact center support intended to improve customer experience and operational outcomes.. Value Points: Title: Cost-effective support. Value Points: Description: Public directory language emphasizes economical service delivery.. Value Points: Title: Operational efficiency. Value Points: Description: The company is described as focused on efficient contact center outcomes.. Value Points: Title: Customer experience orientation. Value Points: Description: Public employment and directory descriptions emphasize customer service and customer support quality.. Company Overview: Highlights: Public directory listings describe the firm as an outsourcing/offshoring company.. Highlights: Third-party sources identify contact center and customer support offerings.. Highlights: Public listings point to Euclid, Ohio as the operating location.. Description: Euclidean Support Services appears to be a U.S.-based outsourcing/offshoring and contact center services company headquartered in Euclid, Ohio, with a public web presence and third-party directory listings describing it as a BPO/contact center provider.. Competitive Differentiators: Differentiators: Title: Broad contact-center coverage. Differentiators: Description: Public descriptions indicate both inbound and outbound support across customer service, technical support, outreach, and lead-generation-adjacent workflows.. Differentiators: Title: U.S.-based operating footprint. Differentiators: Description: Directory listings place the company in Euclid, Ohio and describe service delivery for companies throughout the United States.. Differentiators: Title: Long operating history in support services. Differentiators: Description: Public sources reference a 20+ year history of support work and a 2018/2019 corporate founding reference, indicating experienced operations but inconsistent public dating.. Hiring & Workforce Signals: Workforce Signals: Employee Count Claimed: 1-10 on LinkedIn; nearly two hundred staff members claimed by Outsource

Strengths

• Brand Profile: Voice: professional. Voice: client-service oriented. (public_web; observed 2026-08-12)
• Client Value Proposition: Summary: The public positioning suggests Euclidean Support Services offers cost-effective, efficient contact center support intended to improve customer experience and operational outcomes.. Value Points: Title: Cost-effective support. Value Points: Description: Public directory language emphasizes economical service delivery.. Value Points: Title: Operational efficiency. Value Points: Description: The company is described as focused on efficient contact center outcomes.. Value Points: Title: Customer experience orientation. Value Points: Description: Public employment and directory descriptions emphasize customer service and customer. (public_web; observed 2026-08-25)
• Company Overview: Highlights: Public directory listings describe the firm as an outsourcing/offshoring company.. Highlights: Third-party sources identify contact center and customer support offerings.. Highlights: Public listings point to Euclid, Ohio as the operating location.. Description: Euclidean Support Services appears to be a U.S.-based outsourcing/offshoring and contact center services company headquartered in Euclid, Ohio, with a public web presence and third-party directory listings describing it as a BPO/contact center provider.. (public_web; observed 2026-08-12)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-12)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-01-28)

Firmographics

GB100 score

Overall score: 45

• egs: 34.8
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 35.6
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Euclidean Support Services's structured service taxonomy includes Technical Support, Customer Support, Back Office. Competitive Landscape: Competitors: Name: Other U.S.-based contact center and BPO providers. Competitors: Evidence: Outsource Accelerator describes the firm as an American-based BPO company offering contact center solutions.. Competitors: Relationship: direct. Competitors: Name: Outsourced call center and remote support firms. Competitors: Evidence: Indeed describes the company as an outsourced call center/remote support firm.. Competitors: Relationship: direct. Positioning: An Ohio-based BPO/contact center provider focused on customer service and technical support for U.S. companies.. Market Signals: LinkedIn lists the company in outsourcing/offshoring.. Market Signals: Outsource Accelerator attributes services to regional and national U.S. companies.. Differentiators: Public sources indicate a U.S.-based, Ohio-located operating model.. Differentiators: Public sources describe a focus on customer service, technical support, customer outreach, and data gathering.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer support. Categories: Services: Customer service. Categories: Services: Customer outreach. Categories: Services: Customer satisfaction support. Categories: Services: Reminder and welcome calls. Categories: Name: Technical support. Categories: Services: Technical support. Categories: Services: Remote support. Categories: Name: Revenue and collections support. Categories: Services: Accounts receivables. Categories: Name: Sales and appointment support. Categories: Services: Lead follow-up. Categories: Services: Telesales. Categories: Services: Appointment setting. Categories: Name: Marketing and research support. Categories: Services: Marketing services. Categories: Services: Marketing research. Categories: Name: Data and campaign support. Categories: Services: Data hygiene. Categories: Services: Event support. Categories: Services: Email support. Executive Summary: Summary: Euclidean Support Services is a small U.S.-based BPO/contact center provider serving regional and national companies, with public sources describing inbound and outbound support capabilities and a focus on customer service and technical support.. Delivery Center Details: Centers: City: Euclid. Centers: Country: United States. Financial Health: Overall Health: unknown. Key Firmographics: Founded Year: 2018. Sectors

Geography

Countries listed in the structured record include -. Leadership & Executives: Executives: Name: Brian Dean. Executives: Title: CEO. Reputation & Reviews: Credentials: Detail: Indeed hosts company reviews and management reviews, but a verified aggregate rating was not available in the accessible public snippet.. Credentials: Platform: Indeed.

Methodology

Euclidean Support Services's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 5 distinct source URLs and retained 14 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Technical Support
• Customer Support
• Back Office

Contact

Website: https://www.mapquest.com/

Email: info@euclideansupport.com

Phone: 330-487-1110

LinkedIn: https://www.linkedin.com/company/euclidean-support-services/

Frequently Asked Questions

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