Excelity scorecard

Last updated: 2026-08-26

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Based in Singapore, the business is noted as one of the largest multi-country payroll service providers in the world. Excelity focuses on cloud, mobile, and AI technology, featuring an HCM suite of solutions designed to bolter HR management and capabilities. While the country only formally staffs between 500 to 1,000 employees, its solutions reach over 40 countries and 400+ clients. 22 years of business allows Excelity to offer meaningful contributions to an organization’s growth and overall business strategies. The organization was featured in Gartner’s recommended list of vendors in “HCM planning Strategy Report for 2019,” among other recognitions. Excelity operates as global payroll outsourcing organization that’s been in business since 1997. The focus remains on delivering consistent service quality and dependable outcomes.

Company Overview

Excelity is a BPO company, founded in 1997, with approximately 501-1,000 employees. They specialize in Finance & Accounting. They serve the E-commerce & Retail industries.

Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

Executive summary

Client Value Proposition: Summary: Excelity’s value proposition centers on helping organizations outsource payroll and HR administration so internal teams can focus on core business priorities while improving delivery consistency across countries.. Value Points: Title: Focus on core business. Value Points: Description: PitchBook’s profile states the company’s outsourcing services are designed to help human resource leaders focus on the most critical business issues.. Value Points: Title: Multi-country support. Value Points: Description: Directory and profile sources emphasize support for clients operating across multiple Asia-Pacific countries.. Value Points: Title: Employee lifecycle coverage. Value Points: Description: Public profile language describes end-to-end HR outsourcing across the employee life cycle.. Company Overview: Highlights: Global payroll outsourcing company founded in 1997.. Highlights: Based in Singapore.. Highlights: Described as one of the largest multi-country payroll service providers in the world.. Description: Excelity is described in public directory and company sources as a global payroll outsourcing and HR outsourcing provider based in Singapore, with services spanning payroll processing and human resource management.. Competitive Differentiators: Differentiators: Title: Multi-country payroll scale. Differentiators: Description: Public sources describe Excelity as one of the largest multi-country payroll service providers in the world.. Differentiators: Title: Regional APAC focus. Differentiators: Description: Sources position Excelity as a leading HR outsourcing business in Asia and reference delivery across multiple Asia-Pacific countries.. Differentiators: Title: Proprietary platform and delivery model. Differentiators: Description: Public sources reference proprietary payroll platform delivery through managed service and PaaS models.. Competitive Landscape: Competitors: Name: Aon Hewitt payroll business. Competitors: Evidence: Excelity was formed following Everstone Capital’s acquisition of Aon Hewitt’s Asia Pacific payroll business, making

Strengths

  • Client Portfolio: Clients: Segment: Enterprise. Clients: Industry: Manufacturing. Clients: Client Name: Emerson. Clients: Segment: Enterprise. Clients: Industry: Transportation. Clients: Client Name: AirAsia. Clients: Segment: Enterprise. Clients: Industry: Technology. Clients: Client Name: Oracle. Clients: Segment: Enterprise. Clients: Industry: Technology. Clients: Client Name: Uber. Clients: Segment: Enterprise. Clients: Industry: Consumer Goods. Clients: Client Name: Mondelez. Clients: Segment: Enterprise. Clients: Industry: Technology. Clients: Client Name: Palo Alto Networks. Clients: Segment: Enterprise. Clients: Industry: Media. Clients: Client Name: Forbes. Industry Concentration:. (public_web; observed 2020-05-29)
  • Client Value Proposition: Summary: Excelity’s value proposition centers on helping organizations outsource payroll and HR administration so internal teams can focus on core business priorities while improving delivery consistency across countries.. Value Points: Title: Focus on core business. Value Points: Description: PitchBook’s profile states the company’s outsourcing services are designed to help human resource leaders focus on the most critical business issues.. Value Points: Title: Multi-country support. Value Points: Description: Directory and profile sources emphasize support for clients. (public_web; observed 2026-08-24)
  • Company Overview: Highlights: Global payroll outsourcing company founded in 1997.. Highlights: Based in Singapore.. Highlights: Described as one of the largest multi-country payroll service providers in the world.. Description: Excelity is described in public directory and company sources as a global payroll outsourcing and HR outsourcing provider based in Singapore, with services spanning payroll processing and human resource management.. (public_web; observed 2026-08-24)

Gaps

  • The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2020-05-29)
  • The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
  • The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (company_website; observed 2026-08-24)

Firmographics

Founded1997
Employees 501-1,000
Revenue Unknown / Non-Applicable
Ownership Private

GB100 score

Overall score: 51

  • egs: 44.2
  • growth: 56.5
  • reputation: 50.4
  • ai_readiness: 50
  • market_footprint: 43.6
  • digital_readiness: 58.1

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Excelity's structured service taxonomy includes Finance & Accounting. Client Portfolio: Clients: Segment: Enterprise. Clients: Industry: Manufacturing. Clients: Client Name: Emerson. Clients: Segment: Enterprise. Clients: Industry: Transportation. Clients: Client Name: AirAsia. Clients: Segment: Enterprise. Clients: Industry: Technology. Clients: Client Name: Oracle. Clients: Segment: Enterprise. Clients: Industry: Technology. Clients: Client Name: Uber. Clients: Segment: Enterprise. Clients: Industry: Consumer Goods. Clients: Client Name: Mondelez. Clients: Segment: Enterprise. Clients: Industry: Technology. Clients: Client Name: Palo Alto Networks. Clients: Segment: Enterprise. Clients: Industry: Media. Clients: Client Name: Forbes. Industry Concentration: HR/payroll outsourcing. Industry Concentration: APAC regional client base. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Payroll outsourcing. Categories: Services: Payroll processing. Categories: Services: Multi-country payroll services. Categories: Services: Managed payroll services. Categories: Name: HR outsourcing. Categories: Services: Human resource outsourcing. Categories: Services: Human capital management support. Categories: Name: HCM platform services. Categories: Services: Managed Service. Categories: Services: Software-as-a-Service (SaaS). Categories: Services: Platform-as-a-Service (PaaS). Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.. Delivery Center Details: Centers: City: Singapore. Centers: Country: Singapore. Centers: City: India. Centers: Country: India. Centers: City: China. Centers: Country: China. Centers: City: Philippines. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Financial Events: Date: 2020-05-29. Financial Events: Event Type:

Geography

Countries listed in the structured record include -. Key Firmographics: Founded Year: 1997. Revenue Display: null. Sectors Display: Payroll outsourcing. Sectors Display: HR outsourcing. Sectors Display: Human capital management. Headquarters Display: Singapore. Employee Count Display: null. Ownership Type Display: Private. Recent News: Articles: Date: 2015-12-02. Articles: Title: Excelity Global Awarded for Corporate Excellence in Payroll Outsourcing. Articles: Source: Business Wire India / Moneycontrol. Articles: Summary: Reported that Excelity Global received a 2015 Corporate Excellence award in payroll outsourcing.. Reputation & Reviews: Summary: Public review and profile sources show mixed, limited, and non-authoritative signals; no verified enterprise customer rating or formal review aggregate was available from the gathered public sources.. Credentials: Detail: Employee review aggregate for Excelity Global on a payroll specialist page, based on 13 reviews.. Credentials: Rating: 3.6/5. Credentials: Platform: Indeed. Credentials: Detail: Employee review aggregate for Excelity Global across all jobs, based on 13 reviews.. Credentials: Rating: 3.6/5. Credentials: Platform: Indeed. Credentials: Detail: A Glassdoor company review page exists, but the rating was not captured in the gathered source snippet.. Credentials: Platform: Glassdoor. Executive Summary: Summary: Excelity appears as a private BPO/HRO provider focused on payroll outsourcing and HR outsourcing in Asia-Pacific, with Singapore as its stated base and a long operating history dating to 1997.. Tech Stack & Tools: Proprietary Tech: Category: Other. Proprietary Tech: Confidence: inferred. Proprietary Tech: Product Name: proprietary payroll platform. Asset Logo: Visibility: public. Asset Favicon: Visibility: public.

Methodology

Excelity's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 54 distinct source URLs and retained 55 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

  • Insufficient public evidence for headquarters coverage.

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Services

  • Finance & Accounting

Industries Served

  • E-commerce & Retail

Contact

Website: https://excelity.io/

Email: ask@excelityglobal.com

Phone: 65 6872 7668

LinkedIn: https://www.linkedin.com/company/excelity/

Frequently Asked Questions

What services does Excelity offer?

Excelity provides Finance & Accounting.

How many employees does Excelity have?

Excelity has approximately 501-1,000 employees.

What industries does Excelity serve?

Excelity serves the E-commerce & Retail industries.

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