Flat Planet Philippines INC scorecard

Company Overview

Flat Planet Philippines INC is a BPO company, founded in 2010, with approximately 100-249 employees. They specialize in Payroll Processing, Finance & Accounting, Technical Support, Customer Support, Recruitment, Data Entry & Processing, Back Office. They serve the E-commerce & Retail industries.

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Executive summary

Brand Profile: Voice: professional. Voice: outsource-oriented. Voice: cost-efficiency focused. Voice: high-value staffing oriented. Client Value Proposition: Summary: Flat Planet’s stated value proposition is to help businesses access skilled offshore talent in Southeast Asia while reducing operating costs and maintaining service quality through managed staffing and outsourcing support.. Value Points: Title: Cost-effective access to talent. Value Points: Description: Positions Southeast Asian labor as an affordable source of skilled staff.. Value Points: Title: Operational flexibility. Value Points: Description: Offers staffing, outsourcing, and workplace support options that can be combined to suit business needs.. Value Points: Title: Support for Australian businesses. Value Points: Description: Frequently frames services around helping Australian companies solve staffing problems and grow.. Company Overview: Highlights: Founded in 2010. Highlights: Australian-operated and family-owned per public company materials. Highlights: Publicly states operations in the Philippines, Malaysia, and Vietnam. Highlights: Offers BPO, LPO, KPO, recruitment, and workspace services. Description: Flat Planet is an Australian-operated outsourcing and staffing provider with public positioning around BPO, LPO, KPO, recruitment, offshore staffing, and managed workspace support in the Philippines and other Southeast Asian locations.. Competitive Differentiators: Differentiators: Title: Multi-country delivery footprint. Differentiators: Description: Publicly states offices or operations in the Philippines, Malaysia, and Vietnam, which supports cross-location delivery and staffing access.. Differentiators: Title: Broad outsourcing service mix. Differentiators: Description: Combines BPO, LPO, KPO, recruitment, offshore staffing, and workspace support under one brand.. Differentiators: Title: Australian-operated positioning. Differentiators: Description: Positions itself as an Australian-operated company serving Australian and global clients.. Differentiators: Title: High-value talent access. Differentiators: Description: Emphasizes access to skilled Southeast Asian talent and cost-effective outsourced

Strengths

• Brand Profile: Voice: professional. Voice: outsource-oriented. Voice: cost-efficiency focused. Voice: high-value staffing oriented. (public_web; observed 2026-08-10)
• Client Value Proposition: Summary: Flat Planet’s stated value proposition is to help businesses access skilled offshore talent in Southeast Asia while reducing operating costs and maintaining service quality through managed staffing and outsourcing support.. Value Points: Title: Cost-effective access to talent. Value Points: Description: Positions Southeast Asian labor as an affordable source of skilled staff.. Value Points: Title: Operational flexibility. Value Points: Description: Offers staffing, outsourcing, and workplace support options that can be combined to suit business needs... (public_web; observed 2025-10-02)
• Company Overview: Highlights: Founded in 2010. Highlights: Australian-operated and family-owned per public company materials. Highlights: Publicly states operations in the Philippines, Malaysia, and Vietnam. Highlights: Offers BPO, LPO, KPO, recruitment, and workspace services. Description: Flat Planet is an Australian-operated outsourcing and staffing provider with public positioning around BPO, LPO, KPO, recruitment, offshore staffing, and managed workspace support in the Philippines and other Southeast Asian locations.. (public_web; observed 2026-08-10)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-10)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-05-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-11-11)

Firmographics

GB100 score

Overall score: 48

• egs: 39.9
• growth: 56.5
• reputation: 52.3
• ai_readiness: 50
• market_footprint: 32.5
• digital_readiness: 54.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Flat Planet Philippines INC's structured service taxonomy includes Payroll Processing, Finance & Accounting, Technical Support, Customer Support, Recruitment, Data Entry & Processing, Back Office. Competitive Landscape: Competitors: Name: null. Competitors: Relationship: direct. Competitors: Name: null. Competitors: Relationship: direct. Positioning: Australian-operated outsourced staffing and BPO provider with Philippines delivery presence and a broader Southeast Asia footprint.. Market Signals: Claims over 400 staff across offices in the Philippines, Vietnam, and Malaysia.. Market Signals: Targets Australian businesses with BPO services such as customer support, IT help desk, payroll, bookkeeping, virtual assistance, and back-office support.. Differentiators: Offers BPO, LPO, KPO, and recruitment-oriented staffing solutions.. Differentiators: Publicly emphasizes Australia-linked service delivery and Southeast Asia talent access.. Differentiators: Maintains a Philippines workspace model in Makati.. Pricing & Engagement: Models: Name: Consultation-based engagement. Models: Best For: Organizations seeking customized outsourcing or staffing solutions. Models: Description: Public pages invite prospective clients to contact the company for a consultation or to get started.. Models: Name: Managed workspace / membership. Models: Best For: Teams needing flexible office access in Makati. Models: Description: Public Workspace material references monthly membership and daily walk-ins, but no public pricing amounts were verified.. Summary: No public pricing sheet or rate card was verified. Public materials indicate consultative engagement and free consultation language, but not standardized published pricing.. Recent News: Articles: Date: 2026-08-16. Articles: Title: Flat Planet website pages updated with BPO and workforce positioning. Articles: Source: Flat Planet. Articles: Summary: The company’s BPO page was updated with detailed service descriptions including back-office support, IT helpdesk, payroll, bookkeeping, and customer service.. Articles: Date: 2026-05-26. Articles: Title: Flat Planet site refresh for offshore staffing and fair pay content. Articles: Source: Flat Planet. Articles: Summary: The company published updated content emphasizing offshore staffing, Southeast Asian talent, and fair pay in the Philippines.. Articles: Date: 2026-06-12. Articles: Title: Flat Planet contact and workspace

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Makati. Centers: Model: workspace. Centers: Country: Philippines. Key Firmographics: Founded Year: 2010. Sectors Display: Outsourcing. Sectors Display: Staffing and recruitment. Sectors Display: Information & Communication Technology. Headquarters Display: Sydney, Australia; Philippines office/workspace in Makati, Metro Manila. Employee Count Display: 400+ staff publicly stated; JobStreet profile also shows 101-1,000 employees. Ownership Type Display: Family-owned, Australian-operated. Executive Summary: Summary: Flat Planet presents itself as a family-owned, Australian-operated offshore staffing and outsourcing provider established in 2010, with delivery presence in the Philippines, Malaysia, and Vietnam and a focus on cost-effective access to skilled Southeast Asian talent for global clients.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Publicly identified as founder and CEO on company materials.. Executives: Name: Chris Moriarty. Executives: Title: Founder and CEO. Executives: Bio: Publicly identified as co-founder in company materials.. Executives: Name: Jenny Moriarty. Executives: Title: Founder. Executives: Bio: Publicly identified as co-founder in third-party directory material.. Executives: Name: David Barlow. Executives: Title: Co-founder. Reputation & Reviews: Summary: Public review and credibility signals are limited. A JobStreet company profile identifies the firm as an ICT company with 101-1,000 employees, and a third-party directory describes it as a reliable BPO/staffing provider, but no verified public rating was found in the gathered sources.. Credentials: Detail: Company profile lists industry as Information & Communication Technology and company size as 101-1,000 employees.. Credentials: Platform: JobStreet. Credentials: Detail: Directory describes Flat Planet as a BPO/staffing provider; no star rating was verified in the source captured.. Credentials: Platform: Outsource Accelerator. Employee & Client Sentiment: Sentiment Trend: unknown. Employee

Methodology

Flat Planet Philippines INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 26 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Payroll Processing
• Finance & Accounting
• Technical Support
• Customer Support
• Recruitment
• Data Entry & Processing
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.flatplanet.com.au

Email: info@flatplanet.com.au

Phone: 427487678

LinkedIn: http://www.linkedin.com/company/flat-planet

Frequently Asked Questions

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