Gem Global Enterprise Mobility scorecard

Company Overview

Gem Global Enterprise Mobility is a BPO company. They specialize in Finance & Accounting.

Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

Executive summary

Brand Profile: Voice: technology-focused. Voice: enterprise-oriented. Voice: innovation-led. Imagery Style: Public materials emphasize corporate/enterprise technology positioning and digital transformation themes.. Client Value Proposition: Summary: GEM’s public materials position the company as a delivery partner that helps enterprises scale technology operations, access specialized talent, and support offshore or nearshore execution from Vietnam.. Value Points: Title: Scale and cost support. Value Points: Description: Public materials describe global delivery centers as a way to scale operations and optimize costs.. Value Points: Title: Access to specialized talent. Value Points: Description: The company emphasizes technical delivery capability across cloud, data, AI, QA, and integration disciplines.. Value Points: Title: Delivery flexibility. Value Points: Description: Public collateral references flexible engagement models for setup, management, and transfer of offshore teams and operations.. Company Overview: Highlights: Headquarters listed in Hanoi, Vietnam.. Highlights: Public company website and email are disclosed on the directory profile.. Highlights: Outsource Accelerator categorizes the company within its BPO/outsourcing ecosystem.. Description: GEM - Global Enterprise Mobility is a Vietnam-based technology and IT services company listed by Outsource Accelerator with headquarters in Hanoi and public contact information including a Vietnam phone number, company email, and website.. Competitive Differentiators: Differentiators: Title: Vietnam delivery base. Differentiators: Description: Public listings place the company’s headquarters in Hanoi, Vietnam, with additional public references to HCMC and Japan locations.. Differentiators: Title: Broad technology stack. Differentiators: Description: Public materials emphasize application modernization, AI and automation, data services, cloud, system integration, and enterprise mobile/web development.. Differentiators: Title: Global delivery center positioning. Differentiators: Description: Public collateral presents GEM as a partner for establishing and operating global

Strengths

• Brand Profile: Voice: technology-focused. Voice: enterprise-oriented. Voice: innovation-led. Imagery Style: Public materials emphasize corporate/enterprise technology positioning and digital transformation themes.. (public_web; observed 2026-08-12)
• Client Value Proposition: Summary: GEM’s public materials position the company as a delivery partner that helps enterprises scale technology operations, access specialized talent, and support offshore or nearshore execution from Vietnam.. Value Points: Title: Scale and cost support. Value Points: Description: Public materials describe global delivery centers as a way to scale operations and optimize costs.. Value Points: Title: Access to specialized talent. Value Points: Description: The company emphasizes technical delivery capability across cloud, data, AI, QA, and. (public_web; observed 2025-07-29)
• Company Overview: Highlights: Headquarters listed in Hanoi, Vietnam.. Highlights: Public company website and email are disclosed on the directory profile.. Highlights: Outsource Accelerator categorizes the company within its BPO/outsourcing ecosystem.. Description: GEM - Global Enterprise Mobility is a Vietnam-based technology and IT services company listed by Outsource Accelerator with headquarters in Hanoi and public contact information including a Vietnam phone number, company email, and website.. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-05-05)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Gem Global Enterprise Mobility's structured service taxonomy includes Finance & Accounting. Competitive Landscape: Competitors: Name: Other Vietnam IT services / outsourcing providers. Competitors: Evidence: Public profiles describe GEM as an IT services and outsourcing provider in Vietnam with delivery-center and offshore/onshore professional services positioning.. Competitors: Relationship: direct. Competitors: Name: Development and application outsourcing agencies. Competitors: Evidence: Service mix emphasizes application development, QA, AI, and data services, which overlaps with many IT outsourcing firms.. Competitors: Relationship: adjacent. Competitors: Name: BPO directory-listed offshore delivery providers. Competitors: Evidence: The company is listed in a BPO directory, but public materials focus more on technology services and delivery centers than broad BPO operations.. Competitors: Relationship: alternative. Positioning: A Vietnam-based enterprise technology services provider focused on digital transformation, application development, AI/automation, data, cloud, and delivery-center services rather than a pure-play BPO vendor.. Market Signals: Founded in 2014. Market Signals: Public materials indicate Vietnam headquarters and additional Japan presence. Market Signals: Public descriptions consistently emphasize digital transformation and software-centric services.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Application and software services. Categories: Services: Application modernization. Categories: Services: Application development. Categories: Services: Application maintenance. Categories: Services: Software development. Categories: Name: Digital transformation and consulting. Categories: Services: Technology transformation. Categories: Services: Digital strategy consulting. Categories: Services: Consulting & delivery. Categories: Name: Cloud and data services. Categories: Services: Cloud transformation and managed services. Categories: Services: Data platform development. Categories: Services: Data migration. Categories: Services: Data services. Categories: Services: Data analytics. Categories: Services: BI & analytics. Categories: Name: Automation and emerging tech. Categories: Services: AI solutions. Categories: Services: AI & automation. Categories: Services: RPA / low-code. Categories: Services: Blockchain. Categories: Services: IoT. Categories: Name: Systems integration and enterprise engineering. Categories: Services: System integration. Categories:

Geography

Delivery Center Details: Centers: City: Ha Noi. Centers: Country: Vietnam. Centers: City: Ho Chi Minh City. Centers: Country: Vietnam. Centers: City: Tokyo. Centers: Country: Japan. Key Firmographics: Founded Year: 2014. Sectors Display: Information & Communication Technology. Headquarters Display: 3rd floor, The Nine Tower, Pham Van Dong St., Cau Giay Dist, Ha Noi, Viet Nam. Employee Count Display: 201-500 (public directory listing). Ownership Type Display: Public or Private not specified in the source. Executive Summary: Summary: Public sources portray GEM as a Vietnam-based IT services and outsourcing provider founded in 2014, with delivery capabilities centered on software, digital transformation, and related technology services.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Ngo Khanh Hoang. Executives: Title: Founder & CEO. Pricing & Engagement: Summary: No public pricing, rate card, or contract structure was verified in the available sources.. Reputation & Reviews: Summary: No independent public review scores or platform ratings were verified in the available sources.. Tech Stack & Tools: Tools: Category: AI. Tools: Confidence: inferred. Tools: Product Name: AI & Automation. Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Application Development & Modernization. Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Cloud Service. Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Data Services. Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Quality Assurance & Testing. Ai Capabilities: AI & Automation. Ai Capabilities: AI Solutions. Asset Logo: Visibility: public. Asset Favicon: Visibility: public. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based

Methodology

Gem Global Enterprise Mobility's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 56 distinct source URLs and retained 58 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Finance & Accounting

Contact

Website: https://www.enterprisemobility.com/

Email: contact@gemvietnam.com

Phone: 024 6664

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes