Globalsky scorecard

Company Overview

Globalsky is a BPO company, founded in 2004, with approximately 250-499 employees. They specialize in Sales & Marketing. They serve the E-commerce & Retail industries.

A comprehensive stage that imbibes employees with the organization culture of success and growth immediately follows the recruitment. In just 18 years of operation, Globalsky has grown into a workplace where most employees in the Philippines dream of working. The organization currently employs over 50 people, with revenue figures for 2020 sitting at $5.51 million. Managed by experts from America, Globalsky uses an effective recruitment system to fish out the top talent in the Philippines. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: promotional. Imagery Style: service and support oriented, with an emphasis on outsourcing and customer assistance. Client Value Proposition: Summary: Globalsky positions its value around affordable outsourced support, improved operational efficiency, and flexible customer-facing and back-office service coverage.. Value Points: Title: Efficiency gains. Value Points: Description: Public copy says outsourced services are designed to help businesses become more efficient.. Value Points: Title: Cost-effective support. Value Points: Description: The company highlights cost-effective solutions as a core benefit.. Value Points: Title: Broad customer coverage. Value Points: Description: Inbound and outbound services support a variety of customer engagements.. Value Points: Title: Responsive service availability. Value Points: Description: 24/7 support is presented as a benefit for meeting customer needs at any time.. Company Overview: Tagline: Expert Outsourcing Solutions. Highlights: Call center services. Highlights: Back-office support. Highlights: Inbound and outbound solutions. Highlights: 24/7 support. Highlights: Cost-effective outsourcing. Description: Globalsky presents itself as a provider of outsourced call center and back-office support services, with 24/7 support and a focus on cost-effective customer support and operational efficiency.. Competitive Differentiators: Differentiators: Title: 24/7 customer support orientation. Differentiators: Description: Public materials emphasize around-the-clock support for customer needs.. Differentiators: Title: Cost-effective outsourcing model. Differentiators: Description: The company states that it provides cost-effective solutions intended to improve client efficiency.. Differentiators: Title: Broad service mix. Differentiators: Description: Public descriptions combine inbound, outbound, customer service, lead generation, and back-office support under one provider.. Differentiators: Title: Philippines-based delivery footprint. Differentiators: Description: Public sources identify an HQ in Pasig City, Philippines, which is consistent with offshore delivery positioning.. Competitive

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: promotional. Imagery Style: service and support oriented, with an emphasis on outsourcing and customer assistance. (public_web; observed 2025-11-03)
• Client Value Proposition: Summary: Globalsky positions its value around affordable outsourced support, improved operational efficiency, and flexible customer-facing and back-office service coverage.. Value Points: Title: Efficiency gains. Value Points: Description: Public copy says outsourced services are designed to help businesses become more efficient.. Value Points: Title: Cost-effective support. Value Points: Description: The company highlights cost-effective solutions as a core benefit.. Value Points: Title: Broad customer coverage. Value Points: Description: Inbound and outbound services support a variety of customer. (public_web; observed 2025-11-03)
• Company Overview: Tagline: Expert Outsourcing Solutions. Highlights: Call center services. Highlights: Back-office support. Highlights: Inbound and outbound solutions. Highlights: 24/7 support. Highlights: Cost-effective outsourcing. Description: Globalsky presents itself as a provider of outsourced call center and back-office support services, with 24/7 support and a focus on cost-effective customer support and operational efficiency.. (public_web; observed 2025-11-03)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-11-03)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-07-21)

Firmographics

GB100 score

Overall score: 45

• egs: 41.7
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 32.8
• digital_readiness: 48.4

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Globalsky's structured service taxonomy includes Sales & Marketing. Hiring & Workforce Signals: Open Positions: Title: Customer Service Representative. Open Positions: Seniority: Entry. Open Positions: Department: Operations. Open Positions: Title: Telemarketer. Open Positions: Seniority: Entry. Open Positions: Department: Sales. Open Positions: Title: Virtual Assistant. Open Positions: Seniority: Entry. Open Positions: Department: Operations. Open Positions: Title: Technical Support Agent. Open Positions: Seniority: Entry. Open Positions: Department: Support. Open Positions: Title: Medical Billing Specialist. Open Positions: Seniority: Mid. Open Positions: Department: Operations. Open Positions: Title: Back Office Support Associate. Open Positions: Seniority: Entry. Open Positions: Department: Operations. Open Positions: Title: Cab Dispatcher. Open Positions: Seniority: Entry. Open Positions: Department: Operations. Open Positions: Title: Quality Assurance Specialist. Open Positions: Seniority: Mid. Open Positions: Department: Quality. Open Positions: Title: Team Leader/Supervisor. Open Positions: Seniority: Mid. Open Positions: Department: Operations. Open Positions: Title: Human Resources Specialist. Open Positions: Seniority: Mid. Open Positions: Department: Human Resources. Open Positions: Title: Sales Executive. Open Positions: Seniority: Mid. Open Positions: Department: Sales.. Key Firmographics: Founded Year: 2015. Sectors Display: Outsourcing. Sectors Display: Call center. Sectors Display: Back-office support. Sectors Display: Customer service. Sectors Display: Lead generation. Headquarters Display: Pasig City, Philippines. Pricing & Engagement: Models: Name: Free consultation and quote. Models: Best For: Prospects evaluating fit and scope before engagement. Models: Description: The company states that prospects can discuss outsourcing needs during a consultation and receive a free quote.. Models: Name: Service-specific pricing. Models: Best For: Projects with varying operational complexity. Models: Description: A third-party directory notes that pricing differs based on the sophistication and complexity of the service.. Summary: Public sources indicate a consultative engagement approach with a free consultation and quote; no standardized public rate card was found.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Pasig City. Centers: Country: Philippines. Centers: City: Las Vegas. Centers: Country: United States. Services & Offerings: Categories: Name: Call center services. Categories: Services: Inbound call support. Categories: Services: Outbound call support. Categories: Services: Customer service. Categories: Services: Technical support. Categories: Services: Telemarketing. Categories: Name: Back-office services. Categories: Services: Back-office support. Categories: Services: Operational support. Categories: Name: Growth support. Categories: Services: Lead generation. Categories: Services: Appointment setting. Categories: Services: Sales support. Categories: Name: Consultative support. Categories: Services: Business consultancy. Categories: Services: Free consultation and quote. Executive Summary: Summary: Globalsky is a BPO and outsourcing provider focused on call center, customer support, lead generation, and back-office services, with public materials indicating operations in the Philippines and a client-oriented, cost-effective service model.. Financial Health: Overall Health: unknown. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: cutting-edge technology. Asset Logo: Visibility: public.

Methodology

Globalsky's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing

Industries Served

• E-commerce & Retail

Contact

Website: https://www.globalsky.com

Email: sales@globalsky.com

Phone: 1-844-560-8092

LinkedIn: http://www.linkedin.com/company/globalsky-callcenter

Frequently Asked Questions

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