Hammerjack scorecard

Company Overview

Hammerjack is a BPO company. They specialize in Sales & Marketing, Finance & Accounting, Recruitment, Back Office.

hammerjack began with a simple belief: businesses grow faster when they have the right people behind them. Today, we’re an Australian and Philippine-owned company helping small and mid-size businesses worldwide build teams in the Philippines that feel like their own. From our offices in Sydney, Manila, Pampanga, and New York, we connect our clients with professionals who bring skills, cultural alignment, and long-term value. Our dedicated staffing model gives you people who grow with your business, while we take care of HR, IT, compliance, and engagement. hammerjack-headquarters-around-the-world.svg)

Executive summary

Brand Profile: Voice: direct. Voice: practical. Voice: professional. Voice: service-oriented. Tagline: Offshore that works.. Imagery Style: corporate and recruitment-oriented, with emphasis on teams and professional workplace settings. Client Value Proposition: Summary: Hammerjack offers Australian businesses managed offshore teams intended to reduce operating complexity and provide scalable support across back office, finance, sales, and customer operations.. Value Points: Title: Simplify operations. Value Points: Description: Promotes seamless simplification of business processes through tailored outsourcing support.. Value Points: Title: Scale with managed teams. Value Points: Description: Offers fully managed offshore teams for organizations that do not want to build teams internally.. Value Points: Title: Access specialized capability. Value Points: Description: Provides access to finance, admin, sales, customer service, and automation capabilities.. Value Points: Title: Flexible engagement options. Value Points: Description: Offers subscription-style and outcome-based models for smaller businesses and SMEs.. Company Overview: Tagline: Outsource solutions for business. Highlights: Headquartered in Sydney, Australia. Highlights: Operates offices in the Philippines. Highlights: Positions itself as a managed offshore outsourcing provider. Highlights: Serves Australian SMEs with fully managed services. Description: Hammerjack is an Australian and Philippine-owned offshore outsourcing services provider focused on managed BPO and remote team solutions for SMEs and enterprises.. Competitive Differentiators: Differentiators: Title: Managed offshore delivery. Differentiators: Description: Positions itself as a fully managed outsourcing provider rather than a simple seat-leasing model.. Differentiators: Title: Australia-Philippines operating model. Differentiators: Description: Highlights dual-country ownership and operations across Australia and the Philippines.. Differentiators: Title: Outcome-based SME focus. Differentiators: Description: Emphasizes tailored, affordable service models for Australian SMEs and SMBs.. Differentiators: Title: Broad capability set. Differentiators: Description: Combines

Strengths

• Brand Profile: Voice: direct. Voice: practical. Voice: professional. Voice: service-oriented. Tagline: Offshore that works.. Imagery Style: corporate and recruitment-oriented, with emphasis on teams and professional workplace settings. (public_web; observed 2026-08-25)
• Client Value Proposition: Summary: Hammerjack offers Australian businesses managed offshore teams intended to reduce operating complexity and provide scalable support across back office, finance, sales, and customer operations.. Value Points: Title: Simplify operations. Value Points: Description: Promotes seamless simplification of business processes through tailored outsourcing support.. Value Points: Title: Scale with managed teams. Value Points: Description: Offers fully managed offshore teams for organizations that do not want to build teams internally.. Value Points: Title: Access specialized capability. Value. (public_web; observed 2025-02-14)
• Company Overview: Tagline: Outsource solutions for business. Highlights: Headquartered in Sydney, Australia. Highlights: Operates offices in the Philippines. Highlights: Positions itself as a managed offshore outsourcing provider. Highlights: Serves Australian SMEs with fully managed services. Description: Hammerjack is an Australian and Philippine-owned offshore outsourcing services provider focused on managed BPO and remote team solutions for SMEs and enterprises.. (public_web; observed 2026-08-20)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-02-14)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Hammerjack's structured service taxonomy includes Sales & Marketing, Finance & Accounting, Recruitment, Back Office. Competitive Landscape: Competitors: Name: Outsource Accelerator directory-listed BPOs. Competitors: Evidence: Directory and comparison context for offshore/BPO providers.. Competitors: Relationship: alternative. Competitors: Name: Other Philippine-based offshore BPO providers. Competitors: Evidence: Hammerjack markets itself as an offshoring company in the Philippines and offers back office process outsourcing.. Competitors: Relationship: direct. Positioning: Australian-owned outsourcing/offshoring provider with Philippine delivery presence and back-office capability emphasis.. Market Signals: Public recruitment activity suggests ongoing delivery demand. Market Signals: External directory and review presence indicate market visibility. Differentiators: Australian market orientation. Differentiators: Philippines delivery presence. Differentiators: back-office process outsourcing focus. Key Firmographics: Founded Year: 2016. Revenue Display: $28.3 million (ZoomInfo display). Sectors Display: Business Services. Sectors Display: Diversified Outsourcing Services. Sectors Display: BPO/Outsource Services. Headquarters Display: Sydney, New South Wales, Australia. Employee Count Display: 144 employees (ZoomInfo display). Ownership Type Display: Private. Pricing & Engagement: Models: Name: Subscription model. Models: Best For: SMEs seeking predictable ongoing support. Models: Description: A set of agreed outcomes delivered on a recurring basis.. Models: Name: Fully managed bespoke service. Models: Best For: Businesses wanting end-to-end offshore team management. Models: Description: A managed outsourcing arrangement that includes discovery, process documentation, governance, and team execution support.. Models: Name: Dedicated outsource staff. Models: Best For: Organizations needing dedicated offshore resources. Models: Description: A staffed outsourcing model listed in company profile sources.. Summary: Public sources indicate subscription-style, outcome-based, and managed-service engagement models, but do not verify detailed pricing rates or commercial terms.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Finance and accounting. Categories: Services: Compliance. Categories: Services: Financial statements and reporting. Categories: Services: Bookkeeping. Categories: Services: Expert financial resources. Categories: Name: Sales and marketing. Categories: Services: Live chat

Geography

Delivery Center Details: Centers: City: Sydney. Centers: Country: Australia. Centers: City: Melbourne. Centers: Country: Australia. Centers: City: Brisbane. Centers: Country: Australia. Centers: City: Manila. Centers: Country: Philippines. Hiring & Workforce Signals: Open Positions: Title: Telesales Executive. Open Positions: Title: Graphic Designer (Remote/Work-From-Home). Open Positions: Location: Makati. Workforce Signals: Employee Review Summary: external review pages indicate active employee feedback and job listings. Workforce Signals: Office Locations Claimed: multiple office locations in business hubs across the Philippines, with more opening regularly. Leadership & Executives: Executives: Name: Nicholas Hastings. Executives: Title: CEO. Executives: Name: Andrew Mault. Executives: Title: Country Manager. Executive Summary: Summary: Hammerjack is a private Australia- and Philippines-linked BPO provider offering managed outsourcing, offshore staffing, and back-office support, with emphasis on outcome-based delivery for Australian SMEs.. Description Long: hammerjack began with a simple belief: businesses grow faster when they have the right people behind them. Today, we’re an Australian and Philippine-owned company helping small and mid-size businesses worldwide build teams in the Philippines that feel like their own. From our offices in Sydney, Manila, Pampanga, and New York, we connect our clients with professionals who bring skills, cultural alignment, and long-term value. Our dedicated staffing model gives you people who grow with your business, while we take care of HR, IT, compliance, and engagement. hammerjack-headquarters-around-the-world.svg). Financial Health: Overall Health: unknown. Reputation & Reviews: Summary: Public review platforms show generally positive employee ratings, but the available public evidence is limited and may not represent customer sentiment.. Credentials: Detail: Displayed ratings include work-life balance 4.2/5, pay and benefits 4.0/5, and culture 3.4/5.. Credentials:

Methodology

Hammerjack's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 23 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing
• Finance & Accounting
• Recruitment
• Back Office

Contact

Website: https://www.hammerjack.com.au

Phone: 2027001

Frequently Asked Questions

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