Icts Custom Software scorecard

Company Overview

Icts Custom Software is a BPO company. They specialize in Finance & Accounting.

The page you are looking for is not available or has been moved. Try a different page or go to homepage with the button below.

Executive summary

Brand Profile: Voice: professional. Voice: international. Voice: outsourcing-oriented. Voice: growth-oriented. Client Value Proposition: Summary: ICTS Custom Software presents itself as a partner for organizations that need custom-built software, mobile apps, and offshore delivery support, especially when internal resources are limited or when a product needs to move quickly from idea to scalable implementation.. Value Points: Title: Custom systems for business workflows. Value Points: Description: The company emphasizes CRM, ERP, and internal systems designed to improve productivity and operational fit.. Value Points: Title: Support for startups and SMEs. Value Points: Description: Public materials say ICTS helps startups and SMEs turn ideas into minimum viable and scalable products.. Value Points: Title: Offshore team and setup assistance. Value Points: Description: ICTS says it helps companies establish a development center in Vietnam and supports developer recruitment and team setup.. Company Overview: Highlights: Focuses on custom CRM/ERP software, mobile app development, and offshore development center services.. Highlights: Public materials indicate work across international markets including Europe, the U.S., Japan, Singapore, and Australia.. Highlights: Public portfolio pages show projects in education, AI integration, mobile apps, and custom software development.. Description: ICTS Custom Software is a Vietnam-based software development company focused on custom software, mobile apps, and offshore development services for businesses, startups, and SMEs.. Competitive Differentiators: Differentiators: Title: Boutique custom-software specialization. Differentiators: Description: Public materials describe ICTS as a software development boutique focused on cutting-edge technologies.. Differentiators: Title: Offshore delivery and Vietnam base. Differentiators: Description: The company positions itself as a Vietnam-based provider of offshore services and development center setup support.. Differentiators: Title: Breadth across SMB,

Strengths

• Brand Profile: Voice: professional. Voice: international. Voice: outsourcing-oriented. Voice: growth-oriented. (public_web; observed 2025-11-05)
• Client Portfolio: Clients: Segment: B2B. Clients: Industry: Software services. Clients: Client Name: Software houses. Clients: Segment: B2B. Clients: Industry: Marketing / digital services. Clients: Client Name: Digital agencies. Clients: Segment: B2B. Clients: Industry: Cross-industry. Clients: Client Name: SMEs. Clients: Segment: B2B. Clients: Industry: Cross-industry. Clients: Client Name: Startups. (public_web; observed 2025-09-22)
• Client Value Proposition: Summary: ICTS Custom Software presents itself as a partner for organizations that need custom-built software, mobile apps, and offshore delivery support, especially when internal resources are limited or when a product needs to move quickly from idea to scalable implementation.. Value Points: Title: Custom systems for business workflows. Value Points: Description: The company emphasizes CRM, ERP, and internal systems designed to improve productivity and operational fit.. Value Points: Title: Support for startups and SMEs. Value. (public_web; observed 2026-08-20)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-11-05)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-09-22)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2024-11-19)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Icts Custom Software's structured service taxonomy includes Finance & Accounting. Client Portfolio: Clients: Segment: B2B. Clients: Industry: Software services. Clients: Client Name: Software houses. Clients: Segment: B2B. Clients: Industry: Marketing / digital services. Clients: Client Name: Digital agencies. Clients: Segment: B2B. Clients: Industry: Cross-industry. Clients: Client Name: SMEs. Clients: Segment: B2B. Clients: Industry: Cross-industry. Clients: Client Name: Startups. Competitive Landscape: Competitors: Name: Other Vietnam offshore software development firms. Competitors: Evidence: ICTS positions itself as an offshore development partner in Vietnam serving similar client segments.. Competitors: Relationship: direct. Competitors: Name: Regional software outsourcing agencies. Competitors: Evidence: ICTS also serves agencies and SMEs needing external development capacity.. Competitors: Relationship: adjacent. Positioning: Vietnam-based offshore software development partner for software houses, digital agencies, SMEs, and startups, with emphasis on extended development center services.. Market Signals: Public materials emphasize cost reduction, scalability, and time-zone advantages of offshore delivery. Market Signals: Public profile references 300+ projects and 30+ offshore clients, but these figures were not independently verified. Differentiators: Offshore development center model in Vietnam. Differentiators: Services spanning mobile app, frontend, and backend development. Differentiators: Claims of experience across 8+ or 9 countries in public materials. Key Firmographics: Sectors Display: Software development. Sectors Display: IT services. Sectors Display: Mobile app development. Sectors Display: Offshore development. Sectors Display: CRM/ERP consulting. Headquarters Display: Hanoi, Vietnam. Ownership Type Display: Private company. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Custom Software Development. Categories: Services: Custom web applications. Categories: Services: Sites and portals. Categories: Services: Internal systems. Categories: Services: CRM. Categories: Services: ERP. Categories: Services: HRM. Categories: Services: IPM. Categories: Name: Mobile App Development. Categories: Services: Mobile application development. Categories: Services: Mobile app prototyping. Categories: Name: Offshore Development Center. Categories: Services: Offshore services. Categories:

Geography

Delivery Center Details: Centers: City: Hanoi. Centers: Model: offshore development center. Centers: Country: Vietnam. Centers: City: Singapore. Centers: Model: office. Centers: Country: Singapore. Financial Health: Overall Health: unknown. Hiring & Workforce Signals: Workforce Signals: Notes: Public career and company pages indicate offshore software development operations and recruitment activity, but no specific open software roles were verified from the available source set.. Workforce Signals: Remote Or Offshore Model: true. Leadership & Executives: Executives: Bio: Public LinkedIn information identifies Trung Nguyen Thanh as CEO of ICTS Custom Software and also notes Founder & CTO responsibilities.. Executives: Name: Trung Nguyen Thanh. Executives: Title: CEO / Founder & CTO. Executives: Bio: A public ICTS article identifies Ellen Nguyen as CMO at ICTS Custom Software.. Executives: Name: Ellen Nguyen. Executives: Title: CMO. Pricing & Engagement: Summary: No public pricing sheet or standardized engagement model was verified from the available sources.. Reputation & Reviews: Summary: A public agency directory page indicates ICTS Custom Software has portfolio and review presence, but no verified review rating was available in the provided public sources.. Executive Summary: Summary: ICTS Custom Software appears to be a boutique offshore software development provider in Hanoi serving SMBs, startups, and companies seeking custom software, mobile apps, and team/offshore setup support.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Mobile App Development. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Frontend Development. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Backend Development. Ai Capabilities: AI automation projects. Asset Logo: Visibility: public. Service: Finance & Accounting. Description Long: The

Methodology

Icts Custom Software's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 18 distinct source URLs and retained 22 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Finance & Accounting

Contact

Website: https://www.icts.io

Phone: 0627133

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes