Infinity Center BPO scorecard

Company Overview

Infinity Center BPO is a BPO company. They specialize in Finance & Accounting.

Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

Executive summary

Brand Profile: Voice: client-centric. Voice: service-oriented. Voice: commitment-focused. Voice: innovation-oriented. Client Value Proposition: Summary: Public materials indicate a value proposition centered on customer service quality, technology, culture, and team-based commitment for contact center and BPO work.. Value Points: Title: Quality and service culture. Value Points: Description: LinkedIn copy states the company provides contact center and BPO services with high quality standards, effective technology, and a culture focused on commitment and innovation.. Value Points: Title: Team-based delivery. Value Points: Description: Public messaging emphasizes partnership, collaboration, and working as a team with clients and collaborators.. Value Points: Title: Sales and customer support execution. Value Points: Description: Clutch references suggest the firm helps with telemarketing and sales, and supports customer care functions.. Company Overview: Highlights: Private company. Highlights: Headquarters listed in Houston, Texas. Highlights: Directory presence on Outsource Accelerator. Highlights: Public contact information includes a phone number, email, and website. Description: Infinity Center BPO is a private BPO/contact center provider listed in the Outsource Accelerator directory, with headquarters in Houston, Texas and an additional presence in Guatemala City, Guatemala.. Competitive Differentiators: Differentiators: Title: Multi-location footprint. Differentiators: Description: Public sources reference operations in both Houston and Guatemala City, which may support cross-border service delivery.. Differentiators: Title: Contact center specialization. Differentiators: Description: Directory and profile listings emphasize call center, telemarketing, and customer support services.. Differentiators: Title: Independent directory presence. Differentiators: Description: The company is listed in Outsource Accelerator, which provides a standardized public profile and directory visibility.. Competitive Landscape: Competitors: Name: Infinity Business Solution. Competitors: Relationship: adjacent. Competitors: Name: Infinity Virtual Solutions. Competitors: Relationship: adjacent.

Strengths

• Brand Profile: Voice: client-centric. Voice: service-oriented. Voice: commitment-focused. Voice: innovation-oriented. (public_web; observed 2026-08-20)
• Client Portfolio: Clients: Segment: undisclosed. Clients: Industry: Energy. Clients: Client Name: Energy solutions company. (public_web; observed 2025-05-27)
• Client Value Proposition: Summary: Public materials indicate a value proposition centered on customer service quality, technology, culture, and team-based commitment for contact center and BPO work.. Value Points: Title: Quality and service culture. Value Points: Description: LinkedIn copy states the company provides contact center and BPO services with high quality standards, effective technology, and a culture focused on commitment and innovation.. Value Points: Title: Team-based delivery. Value Points: Description: Public messaging emphasizes partnership, collaboration, and working as a. (public_web; observed 2026-08-20)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-20)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2024-10-01)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-05-27)

Firmographics

GB100 score

Overall score: 48

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Infinity Center BPO's structured service taxonomy includes Finance & Accounting. Client Portfolio: Clients: Segment: undisclosed. Clients: Industry: Energy. Clients: Client Name: Energy solutions company. Key Firmographics: Founded Year: 2013. Sectors Display: Contact center. Sectors Display: BPO. Sectors Display: Customer service. Sectors Display: Telemarketing. Headquarters Display: Houston, Texas, United States. Ownership Type Display: Private. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Contact center services. Categories: Services: Customer service. Categories: Services: Inbound calls. Categories: Services: Outbound calls. Categories: Name: Sales support. Categories: Services: Telemarketing. Categories: Services: Sales support. Categories: Name: Customer care. Categories: Services: Customer care. Executive Summary: Summary: Infinity Center BPO appears to be a contact center and BPO services provider focused on customer service, inbound and outbound calls, telemarketing, and related support functions, with operations referenced in Houston and Guatemala City.. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.. Delivery Center Details: Centers: City: Houston. Centers: Country: United States. Centers: City: Guatemala City. Centers: Country: Guatemala. Financial Health: Risk Factors: Public revenue is only shown as a broad directory range, not audited financials.. Risk Factors: No public funding, debt, acquisition, or bankruptcy event was verified.. Overall Health: unknown. Reputation & Reviews: Summary: Public review data is limited in

Geography

Asset Logo: Visibility: public. Asset Favicon: Visibility: public.

Methodology

Infinity Center BPO's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 26 distinct source URLs and retained 34 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Finance & Accounting

Contact

Website: https://www.infinitycenterbpo.com

Email: info@infinitycenterbpo.com

Phone: (346)9804406

LinkedIn: https://www.linkedin.com/company/infinitycenterbpo

Frequently Asked Questions

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