Intelemark scorecard

Company Overview

Intelemark is a BPO company, founded in 2000, with approximately 1-49 employees. They specialize in Sales & Marketing, Outbound Sales, Back Office. They serve the E-commerce & Retail industries.

They have their headquarters in Phoenix, AZ. Intelemark has decades of experience in the industry. They have also expanded their operations throughout the United States of America. The organization’s current organization size is 11-15 employees and revenue of$1 to $5 million (USD). The firm has steadily gained recognition since it started its operations in 1996. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: Professional. Voice: B2B sales-oriented. Voice: Direct. Client Value Proposition: Summary: Intelemark positions its value around highly customized outbound campaigns that improve lead quality, produce qualified appointments, and support sales pipeline growth for complex B2B offers.. Value Points: Title: Higher-quality conversations. Value Points: Description: The company says its agents collect business intelligence before and during outreach to create more meaningful prospect conversations.. Value Points: Title: Pipeline support for complex sales. Value Points: Description: It specifically highlights sales pipeline development for companies with complex sales cycles.. Value Points: Title: Reduced cost structure. Value Points: Description: The company claims its fixed-cost, time-based approach may be materially less expensive than performance-based alternatives.. Value Points: Title: Client satisfaction focus. Value Points: Description: Public materials emphasize a customer-first process and report high satisfaction levels in customer surveys.. Company Overview: Tagline: B2B appointment setting services. Highlights: Founded in 2000. Highlights: Acquired by Global Empire Corporation in 2024. Highlights: Positions itself as a customized B2B demand generation provider. Highlights: States it has more than 95% satisfied customers on its website. Description: Intelemark is a B2B appointment setting and demand generation company that provides customized telemarketing-led campaigns for sales pipeline development, lead generation, and appointment setting.. Competitive Differentiators: Differentiators: Title: Customized campaign design. Differentiators: Description: States that each program is designed around the client’s brand, business model, value proposition, and message rather than using a formulaic approach.. Differentiators: Title: Quality over quantity. Differentiators: Description: Emphasizes qualified leads and appointments instead of simply maximizing call volume or meeting counts.. Differentiators: Title: Experienced U.S.-based agents. Differentiators: Description: States

Strengths

• Brand Profile: Voice: Professional. Voice: B2B sales-oriented. Voice: Direct. (public_web; observed 2026-08-21)
• Client Portfolio: Clients: Segment: Verified customer reference. Clients: Industry: Medical. Clients: Client Name: Riverain Technologies. Clients: Segment: Verified customer reference. Clients: Industry: Energy & natural resources. Clients: Client Name: CED. Industry Concentration: Healthcare. Industry Concentration: Medical devices. Industry Concentration: Energy & natural resources. (public_web; observed 2026-05-20)
• Client Value Proposition: Summary: Intelemark positions its value around highly customized outbound campaigns that improve lead quality, produce qualified appointments, and support sales pipeline growth for complex B2B offers.. Value Points: Title: Higher-quality conversations. Value Points: Description: The company says its agents collect business intelligence before and during outreach to create more meaningful prospect conversations.. Value Points: Title: Pipeline support for complex sales. Value Points: Description: It specifically highlights sales pipeline development for companies with complex sales cycles... (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-21)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-03-31)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 49

• egs: 42.4
• growth: 56.5
• reputation: 54.8
• ai_readiness: 50
• market_footprint: 31.2
• digital_readiness: 57.2

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Intelemark's structured service taxonomy includes Sales & Marketing, Outbound Sales, Back Office. Client Portfolio: Clients: Segment: Verified customer reference. Clients: Industry: Medical. Clients: Client Name: Riverain Technologies. Clients: Segment: Verified customer reference. Clients: Industry: Energy & natural resources. Clients: Client Name: CED. Industry Concentration: Healthcare. Industry Concentration: Medical devices. Industry Concentration: Energy & natural resources. Competitive Landscape: Competitors: Name: Cience. Competitors: Evidence: Public comparison content and overlapping B2B lead generation positioning.. Competitors: Relationship: direct. Competitors: Name: B2B Rocket. Competitors: Evidence: Public comparison content frames both as B2B lead generation providers.. Competitors: Relationship: direct. Positioning: B2B appointment setting and demand generation agency focused on outbound calling and lead qualification.. Market Signals: Third-party profiles describe pricing as retainer-based with low-thousands monthly starting points.. Market Signals: Review platforms show a relatively small public review footprint compared with larger BPO firms.. Differentiators: Outbound cold-calling and appointment-setting focus. Differentiators: Healthcare emphasis in verified customer reviews. Differentiators: Remote delivery signal including international access requirements. Recent News: Articles: Date: 2024-10-15. Articles: Title: Intelemark in the News. Articles: Source: Intelemark. Articles: Summary: Company news page highlights a Microsoft Azure cloud-based AI proprietary software announcement tied to international expansion.. Articles: Date: 2020-12-17. Articles: Title: Intelemark adds Grand Communications Networks partnership. Articles: Source: PR Newswire. Articles: Summary: The company announced an expanded services portfolio including inbound and outbound call center services, overnight coverage, technical services, and NOC monitoring.. Articles: Date: 2022-03-31. Articles: Title: Intelemark welcomes J. Patel as Data Analyst Manager. Articles: Source: PR Newswire. Articles: Summary: The company announced a new data analyst manager role as part of its operations and leadership support.. Reputation & Reviews: Summary: Publicly available review evidence is limited, but Intelemark’s website claims high client satisfaction and third-party listings indicate positive client feedback, while employee-review coverage exists

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Scottsdale. Centers: Model: HQ. Centers: Country: United States. Centers: City: South Africa. Centers: Model: remote delivery signal. Centers: Country: South Africa. Hiring & Workforce Signals: Open Positions: Title: B2B Business Development Representative / Professional Appointment Setters. Open Positions: Location: Scottsdale, Arizona, United States. Open Positions: Seniority: Entry to mid-level. Open Positions: Department: Sales/Lead Generation. Open Positions: Title: B2B Business Development Representative. Open Positions: Location: Remote / U.S. telephone access required. Open Positions: Seniority: Entry to mid-level. Open Positions: Department: Sales/Lead Generation. Workforce Signals: Notes: Public job content indicates remote work with U.S. telephone access requirements.. Workforce Signals: Remote Work Signal: true. Workforce Signals: International Work Access Signal: true. Key Firmographics: Founded Year: 2000. Sectors Display: B2B. Sectors Display: Telemarketing. Sectors Display: Demand generation. Sectors Display: Lead generation. Sectors Display: Appointment setting. Headquarters Display: Phoenix, Arizona, United States. Ownership Type Display: Subsidiary of Global Empire Corporation. Services & Offerings: Categories: Name: B2B appointment setting. Categories: Services: Complex B2B appointment setting. Categories: Services: Qualified appointment setting. Categories: Name: Lead generation. Categories: Services: B2B lead generation. Categories: Services: Lead qualification. Categories: Services: Lead nurturing. Categories: Services: Sales pipeline development. Categories: Name: Demand generation. Categories: Services: Customized demand generation telemarketing campaigns. Categories: Services: Outbound calling campaigns. Categories: Name: Event support. Categories: Services: Event registration. Categories: Services: Lead qualification after trade shows and events. Categories: Name: Call center services. Categories: Services: Customer service. Categories: Services: Incident management. Categories: Services: Incident logging. Categories: Services: Call routing. Categories: Services: Inbound answering services. Categories: Services: Managing new website leads. Categories: Name: Technical and

Methodology

Intelemark's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 26 distinct source URLs and retained 21 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Outbound Sales
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.intelemark.com

Email: murrayg@intelemark.com

Phone: (480) 418-5550

LinkedIn: https://www.linkedin.com/company/intelemarkleadgen/

Frequently Asked Questions

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