Lester infoservices scorecard

Company Overview

Lester infoservices is a BPO company, founded in 1994, with approximately 100-249 employees. They specialize in Finance & Accounting, Technical Support, Recruitment Process Outsourcing. They serve the E-commerce & Retail industries.

In addition, they use technological tools to assist clients with marketing and social media initiatives, helping to increase revenue streams for a range of companies. With over 40 years of experience, Lester Infoservices delivers technical support to partners around the globe. With a team of 1,000 to 5,000 employees, the organization works in India and the United States, providing innovative business outsourcing to their clients. Since 1981, this organization has used technology and marketing tools to improve the fundraising presence of businesses across sectors. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Client Value Proposition: Summary: The public value proposition centers on providing offshore clients with technical support, data processing, and software-enabled business services that help businesses grow.. Value Points: Title: Operational support. Value Points: Description: Offers technical support and data services for business operations.. Value Points: Title: Growth enablement. Value Points: Description: Public profile claims the firm helps companies increase and grow fundraising initiatives and client base.. Value Points: Title: Process support. Value Points: Description: Provides data capture management and revenue integrity services that suggest back-office process support.. Company Overview: Highlights: Listed in a BPO directory as a computer software firm providing IT innovations to businesses worldwide.. Highlights: Described in public business profiles as a captive BPO and technology/business services company.. Highlights: Publicly listed contact details include a website, email, and phone number.. Description: Lester Infoservices Pvt Ltd is a BPO and business services provider associated with software solutions, technical support, and data solutions for offshore clients.. Competitive Differentiators: Differentiators: Title: Blended BPO and software capability. Differentiators: Description: Public profiles describe the company as combining software solutions with BPO and business services.. Differentiators: Title: Offshore support orientation. Differentiators: Description: Public descriptions emphasize support for offshore clients and global businesses.. Differentiators: Title: Broader service mix. Differentiators: Description: Public listings reference data capture, technical support, and revenue integrity services in addition to software solutions.. Key Firmographics: Founded Year: 2001. Sectors Display: BPO. Sectors Display: Business services. Sectors Display: Computer software. Sectors Display: IT services. Headquarters Display: Navi Mumbai, Maharashtra, India; third-party profile also lists East Haven, Connecticut, United States as global headquarters. Employee

Strengths

• Client Value Proposition: Summary: The public value proposition centers on providing offshore clients with technical support, data processing, and software-enabled business services that help businesses grow.. Value Points: Title: Operational support. Value Points: Description: Offers technical support and data services for business operations.. Value Points: Title: Growth enablement. Value Points: Description: Public profile claims the firm helps companies increase and grow fundraising initiatives and client base.. Value Points: Title: Process support. Value Points: Description: Provides data capture management. (public_web; observed 2026-07-03)
• Company Overview: Highlights: Listed in a BPO directory as a computer software firm providing IT innovations to businesses worldwide.. Highlights: Described in public business profiles as a captive BPO and technology/business services company.. Highlights: Publicly listed contact details include a website, email, and phone number.. Description: Lester Infoservices Pvt Ltd is a BPO and business services provider associated with software solutions, technical support, and data solutions for offshore clients.. (public_web; observed 2026-07-03)
• Competitive Differentiators: Differentiators: Title: Blended BPO and software capability. Differentiators: Description: Public profiles describe the company as combining software solutions with BPO and business services.. Differentiators: Title: Offshore support orientation. Differentiators: Description: Public descriptions emphasize support for offshore clients and global businesses.. Differentiators: Title: Broader service mix. Differentiators: Description: Public listings reference data capture, technical support, and revenue integrity services in addition to software solutions.. (public_web; observed 2025-06-12)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-05-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-06-12)

Firmographics

GB100 score

Overall score: 45

• egs: 43.8
• growth: 47
• reputation: 49.9
• ai_readiness: 50
• market_footprint: 34.5
• digital_readiness: 45.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Lester infoservices's structured service taxonomy includes Finance & Accounting, Technical Support, Recruitment Process Outsourcing. Competitive Landscape: Competitors: Name: Other BPO / IT support service providers. Competitors: Evidence: Outsource Accelerator describes Lester Infoservices as a computer software firm providing technical support and data solutions.. Competitors: Relationship: direct. Positioning: Computer software and business services provider focused on technical support and data solutions for businesses, with a presence in India and the United States.. Market Signals: Public directory listings describe the company as active and operating from India with a U.S. presence.. Market Signals: Public sources do not provide enough detail to verify service-line depth, client mix, or scale.. Reputation & Reviews: Summary: Review platforms show mixed employee sentiment, with ratings around the low-to-mid 3-star range on some sites and lower on specific role/location pages; no client review platform or verified customer satisfaction program was found in public sources used here.. Credentials: Detail: Based on 15 reviews on one company page variant.. Credentials: Rating: 3.2/5. Credentials: Platform: Indeed. Credentials: Detail: Profile references 100+ employee reviews and a 3.3/5 rating.. Credentials: Rating: 3.3/5. Credentials: Platform: AmbitionBox. Credentials: Detail: Navi Mumbai location page shows 70+ employee reviews and a 3.5/5 rating.. Credentials: Rating: 3.5/5. Credentials: Platform: AmbitionBox. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Data services. Categories: Services: Data capture management. Categories: Services: Data solutions. Categories: Name: Technical support. Categories: Services: Technical support. Categories: Services: Offshore client support. Categories: Name: Revenue integrity. Categories: Services: Revenue integrity services. Categories: Name: Software and IT services. Categories: Services: Software solutions. Categories: Services: IT innovations. Executive Summary: Summary: Public sources describe Lester Infoservices as an India-based BPO/business services provider with offices in Navi Mumbai and a U.S. presence referenced in third-party profiles, serving offshore clients

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Navi Mumbai. Centers: Country: India. Centers: City: Mumbai. Centers: Country: India. Centers: City: Branford. Centers: Country: United States. Centers: City: Manchester. Centers: Country: United Kingdom. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Nikhil Kothari. Executives: Title: Publicly associated contact/person on business listing. Asset Logo: Visibility: public. Asset Favicon: Visibility: public. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical..

Methodology

Lester infoservices's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 53 distinct source URLs and retained 53 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting
• Technical Support
• Recruitment Process Outsourcing

Industries Served

• E-commerce & Retail

Contact

Website: https://www.lesterinc.com/

Email: information@lesterinc.com

Phone: 91-22-6831-9000

LinkedIn: http://www.linkedin.com/company/lester-infoservices

Frequently Asked Questions

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