Mod Assistants scorecard

Company Overview

Mod Assistants is a BPO company, founded in 2010, with approximately 1-49 employees. They specialize in Back Office. They serve the E-commerce & Retail industries.

All employees working with MOD Assistants come from the USA and have the experience to help clients carve out some much-needed free time. MOD Assistants’ experienced employees can help clients with domestic and official solutions. The scope of service they offer depends on the client’s needs. The organization delivers top-notch help to its clients all around the USA, thanks to a carefully curated selection of qualified assistants. MOD Assistants is home to about 50 assistants, with office locations across Denver, CO, Pittsburgh, and virtual solutions. MOD’s unique model allows its clients to go on with their everyday lives without worrying about mundane tasks. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: helpful. Tagline: Personal, Business & Virtual Assistants. Imagery Style: service-led, people-focused, assistant/operations oriented. Client Value Proposition: Summary: MOD Assistants positions itself as a time-saving delegation service for busy individuals, families, entrepreneurs, and small business owners.. Value Points: Title: Time savings. Value Points: Description: The site emphasizes helping clients recover time by delegating recurring and one-off tasks.. Value Points: Title: Flexible support coverage. Value Points: Description: Virtual support is available across the country, while in-person support is offered in select markets.. Value Points: Title: Customized matching. Value Points: Description: Clients are matched with assistants based on skill fit and time needs.. Value Points: Title: Broad task coverage. Value Points: Description: The offering spans household errands, organization, admin, and light business operations support.. Company Overview: Tagline: Personal, Business & Virtual Assistants. Highlights: Virtual assistants available nationwide.. Highlights: In-person services listed in Denver, Dallas, and Pittsburgh.. Highlights: Assistance is positioned around personal, household, and small-business task support.. Description: MOD Assistants provides personal, business, and virtual assistant services, with virtual support available nationwide and in-person services in select U.S. locations.. Competitive Differentiators: Differentiators: Title: Hybrid personal and business support. Differentiators: Description: The company offers both personal/household assistance and business administrative support under one brand.. Differentiators: Title: Virtual plus local in-person coverage. Differentiators: Description: Public pages indicate virtual support nationwide alongside in-person service footprints in specific U.S. cities.. Differentiators: Title: Matched-assistant service model. Differentiators: Description: The company states that clients are paired with assistants based on time requirements and required skills.. Differentiators: Title: Insured assistants. Differentiators: Description: Public

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: helpful. Tagline: Personal, Business & Virtual Assistants. Imagery Style: service-led, people-focused, assistant/operations oriented. (public_web; observed 2026-08-05)
• Client Value Proposition: Summary: MOD Assistants positions itself as a time-saving delegation service for busy individuals, families, entrepreneurs, and small business owners.. Value Points: Title: Time savings. Value Points: Description: The site emphasizes helping clients recover time by delegating recurring and one-off tasks.. Value Points: Title: Flexible support coverage. Value Points: Description: Virtual support is available across the country, while in-person support is offered in select markets.. Value Points: Title: Customized matching. Value Points: Description: Clients are matched. (public_web; observed 2026-08-19)
• Company Overview: Tagline: Personal, Business & Virtual Assistants. Highlights: Virtual assistants available nationwide.. Highlights: In-person services listed in Denver, Dallas, and Pittsburgh.. Highlights: Assistance is positioned around personal, household, and small-business task support.. Description: MOD Assistants provides personal, business, and virtual assistant services, with virtual support available nationwide and in-person services in select U.S. locations.. (public_web; observed 2026-08-05)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-05)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-09-01)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-19)

Firmographics

GB100 score

Overall score: 49

• egs: 39.2
• growth: 56.5
• reputation: 55.2
• ai_readiness: 50
• market_footprint: 40.3
• digital_readiness: 53.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Mod Assistants's structured service taxonomy includes Back Office. Competitive Landscape: Competitors: Name: Outsource Accelerator directory-listed BPO and virtual assistant providers. Competitors: Evidence: Directory-style comparison context for outsourced assistant services.. Competitors: Relationship: adjacent. Positioning: A U.S.-based virtual and in-person assistant provider serving personal, business, and specialty administrative support needs.. Market Signals: Public pricing is subscription-like hourly package pricing.. Market Signals: Service pages emphasize delegation of administrative and marketing tasks.. Differentiators: Offers both virtual and in-person assistant support.. Differentiators: States assistants are based in the United States.. Differentiators: Shows location-specific service pages for multiple U.S. cities.. Key Firmographics: Founded Year: 2009. Sectors Display: Personal assistance. Sectors Display: Administrative support. Sectors Display: Small business support. Sectors Display: Home and household support. Headquarters Display: Lakewood, Colorado, United States (reported by Outsource Accelerator); in-person service locations listed in Denver, Dallas, and Pittsburgh. Employee Count Display: About 50 assistants (reported by Outsource Accelerator). Ownership Type Display: Privately held (not publicly verified). Employee & Client Sentiment: Red Flags: Very small public review sample on Indeed.. Red Flags: Pay and benefits rated lower than other categories in public review data.. Green Flags: Employee review mentions remote work flexibility.. Green Flags: Management rating is relatively higher than pay and advancement in public review data.. Sentiment Trend: unknown. Sentiment Themes: Theme: work flexibility. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: legitimate remote job. Sentiment Themes: Key Phrases: work around my appointments. Sentiment Themes: Theme: pay and advancement. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: Pay and benefits 2.0. Sentiment Themes: Key Phrases: Job security and advancement 2.5. Sentiment Themes: Theme: management. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: Management 4.0. Employee Satisfaction: mixed. Services & Offerings: Categories: Name: Personal assistant services. Categories: Services: Meal planning

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Lakewood. Centers: Model: virtual and in-person. Centers: Country: United States. Centers: City: Pittsburgh. Centers: Model: virtual. Centers: Country: United States. Centers: City: Dallas. Centers: Model: virtual. Centers: Country: United States. Centers: City: Denver. Centers: Model: virtual. Centers: Country: United States. Centers: City: Austin. Centers: Model: virtual. Centers: Country: United States. Centers: City: Phoenix. Centers: Model: virtual. Centers: Country: United States. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Founder named on the company about page; public source does not provide a fuller executive biography.. Executives: Name: Jaclyn Poole. Executives: Title: Founder. Pricing & Engagement: Models: Name: Starter. Models: Best For: Lower-volume assistance needs. Models: Description: $575 per month for 15 hours per month.. Models: Name: Basic. Models: Best For: Moderate recurring support needs. Models: Description: $1,100 per month for 30 hours per month.. Models: Name: Premium. Models: Best For: Higher ongoing support needs. Models: Description: $1,700 per month for 50 hours per month.. Models: Name: Advanced. Models: Best For: Heavy recurring support needs. Models: Description: $2,300 per month for 70 hours per month.. Summary: Public pricing is posted for packaged personal and virtual assistant plans, with monthly pricing tied to included hours.. Recent News: Articles: Date: 2026-08-05. Articles: Title: Website content updated for MOD Assistants. Articles: Source: modassistants.com. Articles: Summary: The homepage shows a recent update date, indicating active website maintenance in August 2026.. Articles: Date: 2026-08-22. Articles: Title: Assistant jobs page updated. Articles: Source: modassistants.com. Articles: Summary: The recruiting page shows a recent last-updated date in August 2026, reflecting ongoing hiring-page maintenance..

Methodology

Mod Assistants's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 14 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://modassistants.com/

Email: info@hiremod.com

Phone: 303.957.7149

LinkedIn: http://www.linkedin.com/company/mod-assistants

Frequently Asked Questions

Comparable BPO providers

• 1 Call Direct
• 100 Ninjas
• 123employee
• 13primes