Nearshore Contact Partners scorecard

Company Overview

Nearshore Contact Partners is a BPO company. They specialize in Sales & Marketing, Finance & Accounting.

Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical.

Executive summary

Brand Profile: Voice: Bilingual. Voice: professional. Voice: direct. Voice: service-oriented. Tagline: Nederlandstalig Callcenter in Marokko. Imagery Style: corporate service branding with customer contact-center positioning. Client Value Proposition: Summary: The public value proposition centers on lower-cost nearshore delivery from Morocco while freeing client teams to focus on core business activities, with coverage for customer contact, back-office processing, and IT support.. Value Points: Title: Cost and resource relief. Value Points: Description: The site states that outsourcing BPO work can free internal resources, increase flexibility, and lower cost.. Value Points: Title: Core-business focus. Value Points: Description: The company frames its back-office and support services as a way for clients to concentrate on core competencies.. Value Points: Title: Benelux customer alignment. Value Points: Description: The company positions itself around customer contact for firms in Belgium and the Netherlands.. Company Overview: Tagline: Nederlandstalig Callcenter in Marokko. Highlights: Operates from Casablanca and Tangier, Morocco, with an office in Willebroek/Antwerp, Belgium. Highlights: Positions itself around nearshore customer contact and BPO services. Highlights: States it works for A-brand companies in the Benelux. Highlights: Publishes multilingual public-facing site content in Dutch and English. Description: Nearshore Contact Partners presents itself as a nearshore contact center and outsourcing provider operating from Casablanca and Tangier, with an office in Antwerp and a focus on customer contact, back-office support, and IT helpdesk services for Benelux clients.. Competitive Differentiators: Differentiators: Title: Benelux-language orientation. Differentiators: Description: Public materials are presented in Dutch and explicitly reference customer contact for companies in Belgium and the Netherlands.. Differentiators: Title: Dual Moroccan delivery locations. Differentiators: Description: The company states

Strengths

• Brand Profile: Voice: Bilingual. Voice: professional. Voice: direct. Voice: service-oriented. Tagline: Nederlandstalig Callcenter in Marokko. Imagery Style: corporate service branding with customer contact-center positioning. (public_web; observed 2026-06-03)
• Client Value Proposition: Summary: The public value proposition centers on lower-cost nearshore delivery from Morocco while freeing client teams to focus on core business activities, with coverage for customer contact, back-office processing, and IT support.. Value Points: Title: Cost and resource relief. Value Points: Description: The site states that outsourcing BPO work can free internal resources, increase flexibility, and lower cost.. Value Points: Title: Core-business focus. Value Points: Description: The company frames its back-office and support services as. (public_web; observed 2026-08-27)
• Company Overview: Tagline: Nederlandstalig Callcenter in Marokko. Highlights: Operates from Casablanca and Tangier, Morocco, with an office in Willebroek/Antwerp, Belgium. Highlights: Positions itself around nearshore customer contact and BPO services. Highlights: States it works for A-brand companies in the Benelux. Highlights: Publishes multilingual public-facing site content in Dutch and English. Description: Nearshore Contact Partners presents itself as a nearshore contact center and outsourcing provider operating from Casablanca and Tangier, with an office in Antwerp and a focus. (public_web; observed 2026-08-27)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-27)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-27)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-27)

Firmographics

GB100 score

Overall score: 48

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Nearshore Contact Partners's structured service taxonomy includes Sales & Marketing, Finance & Accounting. Competitive Landscape: Competitors: Name: Nearshore BPO. Competitors: Evidence: A separate nearshore contact-center provider with a similar market offer, but not the same company.. Competitors: Relationship: alternative. Competitors: Name: Near Contact. Competitors: Evidence: A separate nearshore outsourcing/IT-services provider; not the same company.. Competitors: Relationship: alternative. Positioning: Nearshore Dutch/Flemish-language contact center in Morocco serving Belgium and the Netherlands.. Market Signals: Public sources describe operations since 2014 and service to Belgian and Dutch clients.. Market Signals: Public sources indicate offices in Casablanca, Tangier, and Antwerp.. Differentiators: Dutch/Flemish-language service focus. Differentiators: Morocco delivery with Belgium-facing presence. Key Firmographics: Founded Year: 2018. Revenue Display: $1M-$5M (directory estimate). Sectors Display: Telecom. Sectors Display: Utilities. Sectors Display: Software. Sectors Display: ICT services. Sectors Display: Benelux customer service. Headquarters Display: Casablanca, Morocco. Employee Count Display: 50-99 (directory estimate). Ownership Type Display: Private. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer contact center. Categories: Services: Inbound call handling. Categories: Services: Outbound calling. Categories: Services: Customer service/Klantendienst. Categories: Services: Telemarketing. Categories: Services: Upselling. Categories: Services: Cross-selling. Categories: Name: Back office. Categories: Services: Accounts payable processing. Categories: Services: Accounts receivable processing. Categories: Services: Accounting administration. Categories: Services: Payroll administration. Categories: Name: IT support. Categories: Services: IT helpdesk support for internal users. Categories: Services: IT helpdesk support for customers. Executive Summary: Summary: Nearshore Contact Partners is a private nearshore BPO/contact-center provider based in Casablanca, Morocco, with additional operations in Tangier and an office in Belgium, serving Benelux clients with inbound/outbound customer contact, back-office processing, and IT support. Public directory data indicates a company size of 50-99 employees, a founded year of 2018, and estimated revenue of $1M-$5M, while the company’s own site emphasizes its

Geography

Delivery Center Details: Centers: City: Casablanca. Centers: Country: Morocco. Centers: Languages: Dutch. Centers: Languages: Flemish. Centers: City: Tangier. Centers: Country: Morocco. Centers: Languages: Dutch. Centers: Languages: Flemish. Centers: City: Antwerp. Centers: Country: Belgium. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Philippe Lehouck. Executives: Title: Co-Founder. Executives: Name: Chaimaa Ramy. Executives: Title: Project Manager. Executives: Name: Hanaa Atik. Executives: Title: HR Manager. Executives: Name: Dalila Lahrach. Executives: Title: Operations Manager. Executives: Name: Koen Bolhuis. Executives: Title: Project Manager. Executives: Name: Adil Zimach. Executives: Title: Site Manager. Executives: Name: Hanan Ouafi. Executives: Title: Management Assistant. Coverage Hours: 24/7. Compliance: GDPR Attestation. Service: Sales & Marketing. Contact Phone: 7528824071. Contact Email: info@nearshorecontact.com. Description Long: English French - [](https://www.linkedin.com/company/nearshore-contact-partners/) - [](https://www.facebook.com/Nearschore-Contact-Partners-1079602208886681/). Canonical Domain: Confidence: 0.95. Service: Finance & Accounting. Contact Phone: 2074892. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical..

Methodology

Nearshore Contact Partners's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 9 distinct source URLs and retained 23 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing
• Finance & Accounting

Contact

Website: https://www.nearshorecontact.com/

Email: info@nearshorecontact.com

Phone: 2074892

LinkedIn: https://www.linkedin.com/company/nearshore-contact-partners/

Frequently Asked Questions

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