Noon Dalton scorecard

Company Overview

Noon Dalton is a BPO company headquartered in 382 NE 191st Street, 33179, Miami, FL, founded in 2009, with approximately 250-499 employees. They specialize in Sales & Marketing, Human Resources, Finance & Accounting, Customer Support, Recruitment, Back Office. They serve the Fintech & Financial Services, E-commerce & Retail, Insurance, Real Estate industries.

Consequently, the firm focuses on developing training and strategies to help remote teams contribute to their clients’ long-term successes. Noon Dalton employs more than 280 people and boasts a revenue of $52 million. Though based in the United States, Noon Dalton has branches in India and the Philippines. According to the organization, training and management structure are the keys to success, especially with remote workers. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Voice: solution-oriented. Voice: global. Voice: human-centered. Tagline: Virtual Teams & Outsourcing. Imagery Style: Public site snippets emphasize remote teams, outsourcing, and a globally distributed operating model; no verifiable visual style details were available from the public source text.. Client Value Proposition: Summary: Noon Dalton positions its service around helping clients build and manage remote teams that improve flexibility, reduce costs, and scale operations more efficiently.. Value Points: Title: Cost efficiency. Value Points: Description: Public executive and company profiles state that its model can reduce employee costs and improve the price-to-quality ratio.. Value Points: Title: Scalability. Value Points: Description: The company highlights ease of upscaling and support during peak periods.. Value Points: Title: Operational flexibility. Value Points: Description: Its virtual team model is presented as a way to make businesses more agile and streamlined.. Value Points: Title: Managed staffing support. Value Points: Description: The firm emphasizes training, hiring, and managing on- and offshore teams for clients.. Company Overview: Tagline: Virtual Teams & Outsourcing. Highlights: Established in 2009. Highlights: Offers virtual teams and outsourcing services. Highlights: Positions itself around managed remote teams and rightsourcing. Description: Noon Dalton is a global business services provider focused on outsourced customer experience and back-office support, with remote team and virtual employee services highlighted on its website and profiles.. Competitive Differentiators: Differentiators: Title: Managed virtual teams. Differentiators: Description: The company emphasizes fully managed virtual teams rather than isolated staffing placements.. Differentiators: Title: Broad service mix. Differentiators: Description: Noon Dalton advertises a wide range of front-office and back-office outsourcing services across customer support, sales,

Strengths

• Brand Profile: Voice: professional. Voice: solution-oriented. Voice: global. Voice: human-centered. Tagline: Virtual Teams & Outsourcing. Imagery Style: Public site snippets emphasize remote teams, outsourcing, and a globally distributed operating model; no verifiable visual style details were available from the public source text.. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Noon Dalton positions its service around helping clients build and manage remote teams that improve flexibility, reduce costs, and scale operations more efficiently.. Value Points: Title: Cost efficiency. Value Points: Description: Public executive and company profiles state that its model can reduce employee costs and improve the price-to-quality ratio.. Value Points: Title: Scalability. Value Points: Description: The company highlights ease of upscaling and support during peak periods.. Value Points: Title: Operational flexibility. Value Points:. (public_web; observed 2026-08-24)
• Company Overview: Tagline: Virtual Teams & Outsourcing. Highlights: Established in 2009. Highlights: Offers virtual teams and outsourcing services. Highlights: Positions itself around managed remote teams and rightsourcing. Description: Noon Dalton is a global business services provider focused on outsourced customer experience and back-office support, with remote team and virtual employee services highlighted on its website and profiles.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

GB100 score

Overall score: 49

• egs: 40.8
• growth: 56.5
• reputation: 50.9
• ai_readiness: 50
• market_footprint: 40.5
• digital_readiness: 55.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Noon Dalton's structured service taxonomy includes Sales & Marketing, Human Resources, Finance & Accounting, Customer Support, Recruitment, Back Office. Competitive Landscape: Competitors: Name: TaskUs. Competitors: Evidence: Direct BPO and customer support outsourcing competitor.. Competitors: Relationship: direct. Competitors: Name: Concentrix. Competitors: Evidence: Direct global customer experience and BPO competitor.. Competitors: Relationship: direct. Competitors: Name: Teleperformance. Competitors: Evidence: Direct large-scale BPO and contact center competitor.. Competitors: Relationship: direct. Competitors: Name: Boldly. Competitors: Evidence: Adjacent outsourced assistant and remote staffing provider.. Competitors: Relationship: adjacent. Competitors: Name: SupportNinja. Competitors: Evidence: Direct customer support and back-office outsourcing competitor.. Competitors: Relationship: direct. Competitors: Name: Remote CoWorker. Competitors: Evidence: Alternative virtual assistant and remote staffing provider.. Competitors: Relationship: alternative. Positioning: Noon Dalton positions itself as a global BPO and outsourced team provider focused on virtual teams, customer service, sales support, recruitment and HR outsourcing, underwriting, insurance, and e-commerce solutions.. Market Signals: Website content frames the company as a global leader in outsourced customer service, sales support, recruitment and HR outsourcing, underwriting, insurance, and e-commerce solutions.. Market Signals: The. Hiring & Workforce Signals: Open Positions: Title: Customer Service Representative. Open Positions: Location: Cebu City, Philippines. Open Positions: Seniority: unknown. Open Positions: Department: Customer Service. Key Firmographics: Founded Year: 2009. Revenue Display: Not publicly verified; third-party directories show estimates such as $25M-$50M or about $52M, but these are not independently confirmed. Sectors Display: Outsourcing and offshoring consulting. Sectors Display: Business services. Headquarters Display: Miami, Florida, United States. Employee Count Display: 201-500 employees (LinkedIn); other public directories show 250-499 or 283 employees. Ownership Type Display: Private. Pricing & Engagement: Summary: No public pricing sheet or contract model was verified. Available public sources only indicate that Noon Dalton provides outsourced and managed virtual team services, but do not confirm specific pricing terms.. Employee & Client Sentiment: Red Flags: A review

Geography

The public profile records headquarters as 382 NE 191st Street, 33179, Miami, FL. Countries listed in the structured record include Germany, India, Philippines, South Africa, United Kingdom, United States. Delivery Center Details: Centers: City: Miami. Centers: Country: United States. Centers: City: London. Centers: Country: United Kingdom. Centers: City: Cebu. Centers: Country: Philippines. Centers: City: Udaipur. Centers: Country: India. Centers: City: Pristina. Centers: Country: Kosovo. Centers: City: Frankfurt. Centers: Country: Germany. Centers: City: New York. Centers: Country: United States. Centers: City: Denver. Centers: Country: United States. Services & Offerings: Categories: Name: Customer experience and contact center. Categories: Services: Customer service support. Categories: Services: Omni-channel support. Categories: Services: Live agent call center activities. Categories: Name: Sales and marketing support. Categories: Services: Virtual sales assistants. Categories: Services: Lead generation. Categories: Services: Social media management. Categories: Name: Recruitment and HR outsourcing. Categories: Services: Recruitment process outsourcing. Categories: Services: Recruiting support. Categories: Services: HR outsourcing. Categories: Name: Back-office and administrative support. Categories: Services: Virtual assistants. Categories: Services: CRM management. Categories: Services: Contact management. Categories: Services: Scheduling. Categories: Services: Reporting. Categories: Services: Business process documentation. Categories: Name: Industry and functional support. Categories: Services: Underwriting. Categories: Services: Insurance support. Categories: Services: Accounting and bookkeeping. Categories: Services: Data outsourcing. Categories: Services: E-commerce operations. Categories: Services: Website administration. Categories: Services: IT and tech support. Description Long: [](https://noondalton.com/) - Home - Services - Customer Support - Sales Support - Recruitment & HR - Data Processing & Management - Insurance Processing - Tech Solutions - E-Commerce - Underwriting - Case Studies - About - Our Company - Impact Sourcing & Charity Work - Locations - London - Denver - Cebu - Jaipur - Blog - Home - Services - Customer Support - Sales Support - Recruitment & HR - Data

Methodology

Noon Dalton's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 15 distinct source URLs and retained 25 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

No additional coverage gaps were identified in the published fields.

Services

• Sales & Marketing
• Human Resources
• Finance & Accounting
• Customer Support
• Recruitment
• Back Office

Industries Served

• Fintech & Financial Services
• E-commerce & Retail
• Insurance
• Real Estate

Contact

Website: https://www.noondalton.com

Email: info@noondalton.com

Phone: +1 877 820 6522

LinkedIn: http://www.linkedin.com/company/noon-dalton

Frequently Asked Questions

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