Open Look scorecard

Company Overview

Open Look is a BPO company. They specialize in Finance & Accounting.

Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical.

Executive summary

Brand Profile: Voice: purpose-driven. Voice: professional. Voice: supportive. Imagery Style: People-centered and community-oriented messaging is emphasized in public copy.. Client Value Proposition: Summary: Open Look’s public value proposition is to help publishing and media clients scale through reliable, timely outsourcing support and trained virtual professionals.. Value Points: Title: Scalability. Value Points: Description: The company emphasizes scalable outsourcing solutions for publishing and media clients.. Value Points: Title: Timely delivery. Value Points: Description: Public messaging highlights effective and timely service delivery.. Value Points: Title: Role-specific staffing. Value Points: Description: The company states it hires, trains, and deploys publishing virtual assistants.. Company Overview: Tagline: creating opportunities for people and communities. Highlights: Founded in 2012. Highlights: Focus on media and publishing outsourcing. Highlights: Operations in Dallas/Richardson, Texas and Cebu, Philippines. Highlights: Supports publishing virtual assistants and related outsourcing roles. Description: Open Look is a BPO provider focused on publishing and media outsourcing, with related services in technical support, copy editing, virtual assistance, data research, and customer service. Public sources also describe operations in the United States and Cebu, Philippines.. Competitive Differentiators: Differentiators: Title: Vertical specialization. Differentiators: Description: Public sources consistently position Open Look as a specialist in publishing and media outsourcing rather than a broad, generalist BPO provider.. Differentiators: Title: Bilingual geography and delivery model. Differentiators: Description: The company publicly references Texas headquarters and Cebu operations, suggesting a U.S.-Philippines delivery footprint.. Differentiators: Title: Publishing-oriented support stack. Differentiators: Description: The service set is built around editorial, audience, database, and virtual assistant work tailored to media and publishing workflows.. Key Firmographics: Founded Year: 2012. Revenue Display:

Strengths

• Brand Profile: Voice: purpose-driven. Voice: professional. Voice: supportive. Imagery Style: People-centered and community-oriented messaging is emphasized in public copy.. (public_web; observed 2026-04-21)
• Client Portfolio: Industry Concentration: Segment: Primary focus. Industry Concentration: Industry: Publishing and media. (public_web; observed 2026-07-01)
• Client Value Proposition: Summary: Open Look’s public value proposition is to help publishing and media clients scale through reliable, timely outsourcing support and trained virtual professionals.. Value Points: Title: Scalability. Value Points: Description: The company emphasizes scalable outsourcing solutions for publishing and media clients.. Value Points: Title: Timely delivery. Value Points: Description: Public messaging highlights effective and timely service delivery.. Value Points: Title: Role-specific staffing. Value Points: Description: The company states it hires, trains, and deploys publishing virtual. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-19)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (company_website; observed 2026-08-25)

Firmographics

GB100 score

Overall score: 48

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Open Look's structured service taxonomy includes Finance & Accounting. Client Portfolio: Industry Concentration: Segment: Primary focus. Industry Concentration: Industry: Publishing and media. Competitive Landscape: Competitors: Name: 032 Outsourcing. Competitors: Evidence: Referenced as a comparable outsourcing provider in the same market context, with Open Look described as a specialized vertical outsourcing service provider.. Competitors: Relationship: direct. Competitors: Name: Other publishing/media BPO providers. Competitors: Evidence: Open Look publicly states a primary focus on publishing and media outsourcing.. Competitors: Relationship: direct. Positioning: A niche outsourcing provider focused on publishing and media services.. Market Signals: Outsource Accelerator describes Open Look as a BPO provider with media publication as the bulk of services.. Market Signals: Open Look states it has supported the publishing and media space since 2012.. Differentiators: Vertical specialization in publishing and media. Differentiators: Operations in both the United States and the Philippines. Differentiators: Positioning around opportunities for Filipino professionals. Leadership & Executives: Executives: Bio: Public sources identify Kevin Thompson as part of the founding team and as a representative of Open Look in industry media. No additional executive biography was verified from public sources used here.. Executives: Name: Kevin Thompson. Executives: Title: Co-founder / leadership team member. Reputation & Reviews: Summary: Public review data is limited in the sources used. One public employer review page shows a 4.3 rating from 9 reviews, but this is not sufficient to establish broader client reputation.. Credentials: Detail: Employee-facing page showing 9 reviews.. Credentials: Rating: 4.3/5. Credentials: Platform: JobStreet. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Publishing and media support. Categories: Services: Publishing virtual assistants. Categories: Services: Audience development. Categories: Services: Product development support. Categories: Name: Operations and back office. Categories: Services: Data entry. Categories: Services: Data

Geography

Delivery Center Details: Centers: City: Richardson, Texas. Centers: Country: United States. Centers: City: Cebu City. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Executive Summary: Summary: Open Look is a niche BPO provider serving publishing and media clients, with an emphasis on scalable outsourced support and publishing virtual assistants. Public directory and company sources indicate a Texas base with Cebu operations and a service mix that includes editorial, technical, research, and customer support functions.. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical..

Methodology

Open Look's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 9 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Finance & Accounting

Contact

Website: https://openlooks.co/

Email: info@open-look.com

Phone: 214-403-3755

LinkedIn: http://www.linkedin.com/company/open-look-business-solutions**

Frequently Asked Questions

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