Outsourcercm scorecard

Company Overview

Outsourcercm is a BPO company, founded in 2002, with approximately 1-49 employees. They specialize in Finance & Accounting, Back Office. They serve the E-commerce & Retail industries.

In 2015, the firm earned an ISO 9001:2013 certificate, which proves that it follows the top security standards of the industry. Since its inception in 2004, MedBillingExperts has grown into a leading medical billing organization with an enviable variety of solutions. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: integrated. Voice: healthcare-focused. Voice: solution-oriented. Client Value Proposition: Summary: OutsourceRCM positions its value around helping healthcare clients improve revenue cycle execution, coding accuracy, and back-office efficiency through healthcare-specialized outsourcing support.. Value Points: Title: Revenue protection. Value Points: Description: Claim scrubbing, eligibility validation, authorization checks, and adjudication follow-up are presented as ways to reduce revenue leakage.. Value Points: Title: Coding precision. Value Points: Description: Certified coding support using CPT, ICD-10, and HCPCS is emphasized for specialty-specific accuracy.. Value Points: Title: Healthcare operational support. Value Points: Description: The service mix targets administrative and clinical back-office workflows for healthcare organizations and billing firms.. Company Overview: Highlights: Formerly MedBilling Experts. Highlights: Healthcare-focused BPO and RCM provider. Highlights: Backed by Flatworld Solutions Inc.. Highlights: Serves physicians, billing companies, healthcare organizations, and insurance companies. Description: OutsourceRCM is a healthcare revenue cycle management and BPO provider associated with the former MedBilling Experts brand and backed by Flatworld Solutions Inc. It presents itself as a healthcare BPO service provider for physicians, billing companies, healthcare organizations, and insurance companies.. Competitive Differentiators: Differentiators: Title: Broad healthcare BPO portfolio. Differentiators: Description: Public listings describe a wide mix of healthcare BPO services spanning RCM, billing, coding, transcription, analytics, IT, and call center support.. Differentiators: Title: Legacy operating experience. Differentiators: Description: Public materials state the business began operations in 2012 and is backed by Flatworld Solutions Inc., which is described as a pioneer in healthcare RCM services since 2004.. Differentiators: Title: Multi-location delivery footprint. Differentiators: Description: Public descriptions reference headquarters in the United States and delivery presence in India and

Strengths

• Brand Profile: Voice: integrated. Voice: healthcare-focused. Voice: solution-oriented. (public_web; observed 2022-11-25)
• Client Portfolio: Clients: Segment: not specified. Clients: Industry: healthcare. Clients: Client Name: providers. Clients: Segment: not specified. Clients: Industry: healthcare. Clients: Client Name: billing companies. Industry Concentration: healthcare. (public_web; observed 2022-11-25)
• Client Value Proposition: Summary: OutsourceRCM positions its value around helping healthcare clients improve revenue cycle execution, coding accuracy, and back-office efficiency through healthcare-specialized outsourcing support.. Value Points: Title: Revenue protection. Value Points: Description: Claim scrubbing, eligibility validation, authorization checks, and adjudication follow-up are presented as ways to reduce revenue leakage.. Value Points: Title: Coding precision. Value Points: Description: Certified coding support using CPT, ICD-10, and HCPCS is emphasized for specialty-specific accuracy.. Value Points: Title: Healthcare operational support. Value. (public_web; observed 2026-08-18)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-18)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-18)

Firmographics

GB100 score

Overall score: 46

• egs: 41.5
• growth: 56.5
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 30.1
• digital_readiness: 54.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Outsourcercm's structured service taxonomy includes Finance & Accounting, Back Office. Client Portfolio: Clients: Segment: not specified. Clients: Industry: healthcare. Clients: Client Name: providers. Clients: Segment: not specified. Clients: Industry: healthcare. Clients: Client Name: billing companies. Industry Concentration: healthcare. Competitive Landscape: Competitors: Name: Medical Billers and Coders (MBC). Competitors: Evidence: Listed as a medical billing/BPO provider in the same Outsource Accelerator directory family.. Competitors: Relationship: direct. Competitors: Name: Medisys Data Solutions. Competitors: Evidence: Listed as a healthcare revenue cycle, coding, and billing services provider in the same directory.. Competitors: Relationship: direct. Competitors: Name: Remote Billers. Competitors: Evidence: Listed as a healthcare revenue cycle management marketplace/provider in the same directory.. Competitors: Relationship: direct. Positioning: Healthcare-focused BPO provider for medical billing and related back-office services.. Market Signals: Claims support for more than 200 providers and 100 billing companies.. Market Signals: States headquarters presence across the United States, UK, India, and the Philippines.. Differentiators: Offers a broad healthcare BPO service mix including revenue cycle management, billing, transcription, coding, teleradiology, call center services, and analytics.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Revenue cycle management. Categories: Services: End-to-end revenue cycle execution. Categories: Services: Claim scrubbing. Categories: Services: Eligibility checks. Categories: Services: Authorization checks. Categories: Services: Adjudication follow-up. Categories: Name: Medical billing and coding. Categories: Services: Medical billing services. Categories: Services: Physician billing services. Categories: Services: Certified coding support. Categories: Services: CPT coding. Categories: Services: ICD-10 coding. Categories: Services: HCPCS coding. Categories: Services: Charge capture. Categories: Name: Healthcare back-office support. Categories: Services: Medical transcription. Categories: Services: Healthcare claims adjudication. Categories: Services: Healthcare analytics. Categories: Services: Healthcare IT. Categories: Services: Call center services. Categories: Name: Specialized healthcare services. Categories: Services: Pharmacy business services. Categories: Services: Teleradiology. Categories: Services: Medical

Geography

Countries listed in the structured record include -. Key Firmographics: Founded Year: 2012. Sectors Display: Healthcare. Sectors Display: Revenue cycle management. Sectors Display: Medical billing. Sectors Display: Medical coding. Headquarters Display: United States; public materials also reference delivery presence in India and the Philippines. Ownership Type Display: Private; associated with Flatworld Solutions Group. Financial Health: Overall Health: unknown. Executive Summary: Summary: OutsourceRCM is a healthcare BPO and revenue cycle management provider operating under the former MedBilling Experts identity, with public-facing materials describing it as part of the Flatworld Solutions group and focused on medical billing, coding, and related healthcare back-office services.. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical..

Methodology

Outsourcercm's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 5 distinct source URLs and retained 13 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.outsourcercm.com/

Email: info@medbillingexperts.com

Phone: 1866-344-1936

LinkedIn: http://www.linkedin.com/company/medbillingexperts

Frequently Asked Questions

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