Performant scorecard

Company Overview

Performant is a BPO company, founded in 1976, with approximately 1,001-5,000 employees. They specialize in Finance & Accounting.

This public-traded company offers a solid performance record and has been in operation since 1976. Performant provides a wide range of services and a diverse selection of staff and teams available globally for many types of businesses and agencies.

Executive summary

Client Value Proposition: Summary: Performant’s value proposition is centered on improving client performance through financial recovery, collections, debt recovery, and technology-enabled support for complex workflows.. Value Points: Title: Recovery focus. Value Points: Description: Supports asset, data, and payment recovery.. Value Points: Title: Operational support. Value Points: Description: Provides technical and process-based support intended to improve performance.. Value Points: Title: Multi-sector applicability. Value Points: Description: Works across healthcare, government, and private-sector use cases.. Company Overview: Highlights: Publicly traded company. Highlights: Operates five U.S. offices. Highlights: Team of over 1,500 staff. Highlights: Offers virtual, remote services. Highlights: Provides financial recovery and collection services. Description: Performant is a publicly traded company headquartered in Livermore, California, with five U.S. office locations and more than 1,500 staff, offering asset recovery and technological support focused on collecting data, recovering assets and payments, and improving performance.. Competitive Differentiators: Differentiators: Title: Technology-enabled service model. Differentiators: Description: Positioned as a technology management services company supporting complex workflows and process-based case management.. Differentiators: Title: Industry breadth. Differentiators: Description: Serves healthcare, government agencies, and private companies.. Differentiators: Title: Scaled operating footprint. Differentiators: Description: Operates five offices across the United States with a workforce exceeding 1,500 staff.. Differentiators: Title: Remote service delivery. Differentiators: Description: Offers virtual and remote services.. Key Firmographics: Founded Year: 1976. Sectors Display: Healthcare. Sectors Display: Government agencies. Sectors Display: Private companies. Headquarters Display: Livermore, California, United States. Employee Count Display: Over 1,500 staff. Ownership Type Display: Publicly traded company. Leadership & Executives: Executives: Name: Simeon Kohl. Executives: Title: Chief Executive Officer. Executives: Name: Lisa Im. Executives: Title: Board

Strengths

• Client Value Proposition: Summary: Performant’s value proposition is centered on improving client performance through financial recovery, collections, debt recovery, and technology-enabled support for complex workflows.. Value Points: Title: Recovery focus. Value Points: Description: Supports asset, data, and payment recovery.. Value Points: Title: Operational support. Value Points: Description: Provides technical and process-based support intended to improve performance.. Value Points: Title: Multi-sector applicability. Value Points: Description: Works across healthcare, government, and private-sector use cases.. (public_web; observed 2026-08-24)
• Company Overview: Highlights: Publicly traded company. Highlights: Operates five U.S. offices. Highlights: Team of over 1,500 staff. Highlights: Offers virtual, remote services. Highlights: Provides financial recovery and collection services. Description: Performant is a publicly traded company headquartered in Livermore, California, with five U.S. office locations and more than 1,500 staff, offering asset recovery and technological support focused on collecting data, recovering assets and payments, and improving performance.. (public_web; observed 2026-08-24)
• Competitive Differentiators: Differentiators: Title: Technology-enabled service model. Differentiators: Description: Positioned as a technology management services company supporting complex workflows and process-based case management.. Differentiators: Title: Industry breadth. Differentiators: Description: Serves healthcare, government agencies, and private companies.. Differentiators: Title: Scaled operating footprint. Differentiators: Description: Operates five offices across the United States with a workforce exceeding 1,500 staff.. Differentiators: Title: Remote service delivery. Differentiators: Description: Offers virtual and remote services.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

GB100 score

Overall score: 50

• egs: 49.4
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 53.8
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Performant's structured service taxonomy includes Finance & Accounting. Competitive Landscape: Competitors: Name: Conduent. Competitors: Evidence: Directly overlaps on outsourced government and healthcare-related operational services.. Competitors: Relationship: direct. Competitors: Name: TransUnion. Competitors: Evidence: Overlaps in collections, recovery, and risk/decisioning services, but is broader in credit and data services.. Competitors: Relationship: adjacent. Competitors: Name: Encore Capital Group. Competitors: Evidence: Shares debt recovery and collections market overlap.. Competitors: Relationship: direct. Competitors: Name: Optum. Competitors: Evidence: Overlaps in healthcare payment integrity and recovery-related workflows.. Competitors: Relationship: adjacent. Competitors: Name: Maximus. Competitors: Evidence: Competes in government program administration and outsourced public-sector services.. Competitors: Relationship: direct. Positioning: Performant is publicly described as a provider of asset recovery, financial recovery, collection services, and technical support, with emphasis on healthcare, government, and private-sector outsourcing-related work.. Market Signals: Outsource Accelerator describes the company as operating from five U.S. office locations.. Market Signals: Outsource Accelerator states the organization has more than 1,500 staff.. Market Signals: Public sources emphasize financial recovery,. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Financial recovery and collections. Categories: Services: Financial recovery services. Categories: Services: Collection services. Categories: Services: Debt recovery. Categories: Name: Technology-enabled support. Categories: Services: Technical support. Categories: Services: Data collection support. Categories: Services: Asset recovery support. Categories: Services: Payment recovery support. Categories: Name: Sector support. Categories: Services: Healthcare support services. Categories: Services: Government agency support. Categories: Services: Private company support. Executive Summary: Summary: Performant is listed as a BPO-related provider in Outsource Accelerator’s directory, with services centered on financial recovery, collection, debt recovery, and technical support for healthcare, government agencies, and private companies.. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500

Geography

Countries listed in the structured record include -. Financial Health: Overall Health: unknown. Recent News: Articles: Date: 2023-05-09. Articles: Title: Performant Financial Corporation Announces Executive Leadership Transitions. Articles: Source: Marketscreener. Articles: Summary: The company announced leadership changes, including Simeon Kohl becoming CEO and Lisa Im continuing as Board Chair.. Asset Logo: Visibility: public. Asset Favicon: Visibility: public.

Methodology

Performant's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 48 distinct source URLs and retained 52 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Finance & Accounting

Contact

Website: https://performanthealthcare.com/

Email: info@performantcorp.com

Phone: (866) 256-0057

LinkedIn: https://www.linkedin.com/company/performant-financial-corporation/

Frequently Asked Questions

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