Pinoy Data Capture scorecard

Company Overview

Pinoy Data Capture is a BPO company, founded in 1997, with approximately 250-499 employees. They specialize in Back Office.

We provide one stop Back Office Processing, Contact Center / Call Answering, as well as IT Software, Website, Cloud and Mobile App Development outsourcing capabilities. PDC is an outsourcing company that provides data conversion/processing, medical coding, contact center, answering services, and information technology services for clients seeking to improve their efficiency and reduce costs. Whether customer care and relationship management, archiving, web enabling, medical coding, indexing, telemarketing, product recall, or database marketing, we provide the services to make your business more efficient.

Executive summary

Brand Profile: Voice: professional. Voice: trust/compliance oriented. Voice: service-focused. Client Value Proposition: Summary: Public materials frame Pinoy Data Capture as a cost-efficient outsourcing partner that helps clients improve efficiency, reduce costs, and access contact center, back-office, and healthcare data services from a Philippines-based provider.. Value Points: Title: Efficiency improvement. Value Points: Description: The company says its services help clients improve operational efficiency.. Value Points: Title: Cost reduction. Value Points: Description: Public pages emphasize reducing costs through outsourced delivery.. Value Points: Title: Multi-service coverage. Value Points: Description: Clients can source contact center, data, healthcare, and IT-related work from one provider.. Value Points: Title: Operational flexibility. Value Points: Description: The company advertises onshore, offshore, onsite, work-from-home, and hybrid support options.. Company Overview: Tagline: YOUR TRUSTED BPO AND CONTACT CENTER PARTNER IN THE PHILIPPINES. Highlights: Established in 1997. Highlights: Headquartered in Makati City, Philippines. Highlights: Offers 24/7/365 operations. Highlights: Publicly describes servicing American and Asian brands. Highlights: Positions itself as a contact center and BPO partner. Description: Pinoy Data Capture Inc. is a Makati City-based outsourcing company offering contact center, back-office processing, data conversion/processing, medical coding, and IT-related services. Public sources describe the firm as serving U.S. and Philippine clients and operating with both onshore and offshore work models.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public sources state the company was established in 1997, indicating a multi-decade operating history.. Differentiators: Title: Broad service mix. Differentiators: Description: The firm combines contact center, back-office, healthcare, and IT/software-related offerings under one provider.. Differentiators: Title: 24/7/365 operations. Differentiators: Description: Public materials state the company

Strengths

• Brand Profile: Voice: professional. Voice: trust/compliance oriented. Voice: service-focused. (public_web; observed 2026-06-21)
• Client Value Proposition: Summary: Public materials frame Pinoy Data Capture as a cost-efficient outsourcing partner that helps clients improve efficiency, reduce costs, and access contact center, back-office, and healthcare data services from a Philippines-based provider.. Value Points: Title: Efficiency improvement. Value Points: Description: The company says its services help clients improve operational efficiency.. Value Points: Title: Cost reduction. Value Points: Description: Public pages emphasize reducing costs through outsourced delivery.. Value Points: Title: Multi-service coverage. Value Points: Description: Clients. (public_web; observed 2025-10-11)
• Company Overview: Tagline: YOUR TRUSTED BPO AND CONTACT CENTER PARTNER IN THE PHILIPPINES. Highlights: Established in 1997. Highlights: Headquartered in Makati City, Philippines. Highlights: Offers 24/7/365 operations. Highlights: Publicly describes servicing American and Asian brands. Highlights: Positions itself as a contact center and BPO partner. Description: Pinoy Data Capture Inc. is a Makati City-based outsourcing company offering contact center, back-office processing, data conversion/processing, medical coding, and IT-related services. Public sources describe the firm as serving U.S. and. (public_web; observed 2026-06-21)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-06-21)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-20)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-05-09)

Firmographics

GB100 score

Overall score: 47

• egs: 46.3
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 34.7
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Pinoy Data Capture's structured service taxonomy includes Back Office. Competitive Landscape: Competitors: Name: N/A. Competitors: Relationship: adjacent. Positioning: outsourcing provider focused on contact center, back-office, data conversion, and related IT/medical coding services. Market Signals: targets SMEs and multi-industry clients. Market Signals: serves American and Asian brands. Market Signals: public materials emphasize efficiency, compliance, and cultural alignment. Differentiators: broad service mix spanning contact center, back-office, data conversion, medical coding, and IT/software development. Differentiators: claims of flexible gig-model staffing and 24/7/365 operations. Differentiators: long operating history dating to 1997. Key Firmographics: Founded Year: 1997. Sectors Display: Contact center. Sectors Display: Back-office processing. Sectors Display: Healthcare / medical coding. Sectors Display: Data conversion / data processing. Sectors Display: IT services / software development. Headquarters Display: Makati City, Philippines. Employee Count Display: Public source states projects have ranged between 1,600 and 2,700 contact center agents and back-office staff depending on season; this is not a company-wide employee count.. Ownership Type Display: Privately held company. Pricing & Engagement: Summary: Public sources do not disclose formal pricing cards, rate sheets, minimums, contract terms, or engagement models beyond broad claims of affordability and customized service.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Contact Center Services. Categories: Services: Inbound calls. Categories: Services: Outbound calls. Categories: Services: Customer service. Categories: Services: Technical support. Categories: Services: Order taking. Categories: Services: Collections. Categories: Services: Web chats. Categories: Services: Emails. Categories: Services: Written correspondence. Categories: Services: Faxes. Categories: Services: Outbound social media. Categories: Name: Back-Office and Data Services. Categories: Services: Data conversion. Categories: Services: Data processing. Categories: Services: Data entry. Categories: Services: Document indexing. Categories: Services: Archiving. Categories: Services: Database marketing. Categories: Name: Healthcare Services. Categories: Services: Medical coding. Categories: Services: Medical billing

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Makati. Centers: Model: HQ / mixed delivery. Centers: Country: Philippines. Recent News: Articles: Date: 2026-05-09. Articles: Title: Corporate Vision winner listing for Pinoy Data Capture Inc.. Articles: Source: Corporate Vision. Articles: Summary: Awards page identifies the company as a 2023 winner in data conversion and BPO.. Articles: Date: 2026-08-20. Articles: Title: LinkedIn company profile updated. Articles: Source: LinkedIn. Articles: Summary: Company profile shows updated public description, specialties, and headquarters details.. Executive Summary: Summary: Pinoy Data Capture Inc. appears to be a privately held Philippine BPO provider focused on data conversion, contact center, medical coding, back-office processing, and IT/software-related services, with public materials emphasizing affordability, compliance, and operational flexibility.. Description Long: We provide one stop Back Office Processing, Contact Center / Call Answering, as well as IT Software, Website, Cloud and Mobile App Development outsourcing capabilities. PDC is an outsourcing company that provides data conversion/processing, medical coding, contact center, answering services, and information technology services for clients seeking to improve their efficiency and reduce costs. Whether customer care and relationship management, archiving, web enabling, medical coding, indexing, telemarketing, product recall, or database marketing, we provide the services to make your business more efficient.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public sources identify Mario Fernandez as CEO of Pinoy Data Capture Inc.. Executives: Name: Mario Fernandez. Executives: Title: CEO. Reputation & Reviews: Summary: No verified public review scores, third-party ratings, or platform-level testimonial data were found in the gathered sources. Public recognition includes a 2023 Corporate Vision award page naming the company as

Methodology

Pinoy Data Capture's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 10 distinct source URLs and retained 19 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Back Office

Contact

Website: https://www.pinoybpo.com

Email: info@pinoydata.com

Phone: -

Frequently Asked Questions

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