Rfc Staffing Virtual Solution scorecard

Company Overview

Rfc Staffing Virtual Solution is a BPO company, founded in 2013, with approximately 11-50 employees. They specialize in Sales & Marketing. They serve the E-commerce & Retail industries.

RFC Staffing & Virtual Solution is proud to be a female-owned business. The BPO solution provider was established in November of 2014. RFC Staffing & Virtual Solution is the IBO & CSP Hub developer, which serves as a resource network and directory for Arise. The organization works with clients on an “as-need” basis, meaning clients can request supplemental workers when they need them. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: service-oriented. Voice: BPO-focused. Voice: small-business oriented. Imagery Style: Not verified from public visual assets in the available source set.. Client Value Proposition: Summary: The publicly supported value proposition is flexible, on-demand access to outsourced staffing and BPO support for small businesses needing supplemental labor and contact-center or back-office assistance.. Value Points: Title: Flexible capacity. Value Points: Description: Clients can scale staffing up or down by requesting workers only when needed.. Value Points: Title: Broader operational coverage. Value Points: Description: The company publicly positions itself across front-office, field, and back-office support categories.. Value Points: Title: Cost-conscious service positioning. Value Points: Description: Public coverage says the company strives to provide services at economic costs.. Company Overview: Highlights: Catered to small businesses. Highlights: Based in Fort Worth, Texas. Highlights: Offers on-demand staffing support. Highlights: Described as the IBO & CSP Hub developer. Highlights: Associated public channels include a website, LinkedIn, and Facebook. Description: RFC Staffing & Virtual Solution is a BPO and staffing provider based in Fort Worth, Texas, serving small businesses with on-demand supplemental workers and outsourced staff solutions.. Competitive Differentiators: Differentiators: Title: On-demand staffing model. Differentiators: Description: Clients can request supplemental workers as needed rather than committing to fixed staffing levels.. Differentiators: Title: Domestic-based service positioning. Differentiators: Description: Public coverage describes the company as offering domestic-based contract and BPO services across the U.S.. Differentiators: Title: Small-business orientation. Differentiators: Description: The company is explicitly described as catering to small businesses.. Differentiators: Title: Multi-role staffing coverage. Differentiators: Description: Public descriptions highlight coverage across call center, office, event, and field staffing

Strengths

• Brand Profile: Voice: service-oriented. Voice: BPO-focused. Voice: small-business oriented. Imagery Style: Not verified from public visual assets in the available source set.. (public_web; observed 2026-08-26)
• Client Portfolio: Industry Concentration: healthcare. Industry Concentration: hospitality. Industry Concentration: restaurants. Industry Concentration: retail. Industry Concentration: e-commerce. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: The publicly supported value proposition is flexible, on-demand access to outsourced staffing and BPO support for small businesses needing supplemental labor and contact-center or back-office assistance.. Value Points: Title: Flexible capacity. Value Points: Description: Clients can scale staffing up or down by requesting workers only when needed.. Value Points: Title: Broader operational coverage. Value Points: Description: The company publicly positions itself across front-office, field, and back-office support categories.. Value Points: Title: Cost-conscious service positioning.. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 46

• egs: 38
• growth: 56.5
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 32.9
• digital_readiness: 53.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Rfc Staffing Virtual Solution's structured service taxonomy includes Sales & Marketing. Client Portfolio: Industry Concentration: healthcare. Industry Concentration: hospitality. Industry Concentration: restaurants. Industry Concentration: retail. Industry Concentration: e-commerce. Competitive Landscape: Competitors: Name: Virtual Staffing Solutions. Competitors: Evidence: Adjacent BPO/virtual staffing provider with similar outsourced staffing positioning.. Competitors: Relationship: direct. Competitors: Name: RFC Recruitment Solutions. Competitors: Evidence: Name similarity only; no verified business relationship.. Competitors: Relationship: alternative. Positioning: A small-business-oriented virtual staffing and BPO provider focused on on-demand call center and supplemental staffing services.. Market Signals: Listed as a BPO provider in a Fort Worth market roundup. Market Signals: Described as a developer of the IBO & CSP Hub resource network and directory for Arise. Differentiators: On-demand supplemental staffing model. Differentiators: Focus on virtual agent / call center agent services. Differentiators: Coverage across multiple verticals including healthcare, hospitality, restaurants, retail, and e-commerce. Pricing & Engagement: Models: Name: As-needed staffing. Models: Best For: Clients with variable staffing demand. Models: Description: Workers are requested only when the client needs additional coverage.. Summary: No public pricing sheet, rate card, contract structure, or SLA terms were verified from the available sources. The only verified engagement cue is an as-needed supplemental staffing model.. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Staffing and outsourced personnel. Categories: Services: call center agents. Categories: Services: office staff. Categories: Services: event staff. Categories: Services: field staff. Categories: Services: supplemental workers on an as-needed basis. Categories: Name: Contact center and virtual support. Categories: Services: call center solutions. Categories: Services: customer service. Categories: Services: call center outsourcing. Categories: Services: call center staffing. Categories: Services: virtual call center. Categories: Services: work-from-home services. Categories: Services: cloud-based call center support. Categories: Name: Back-office support. Categories: Services: back-office process support.

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Fort Worth. Centers: Model: virtual / remote staffing. Centers: Country: United States. Key Firmographics: Sectors Display: small business support. Sectors Display: staffing. Sectors Display: business process outsourcing. Headquarters Display: Fort Worth, Texas, United States. Ownership Type Display: private. Executive Summary: Summary: RFC Staffing & Virtual Solution appears to be a domestic BPO/staffing provider focused on flexible, as-needed workforce support for small-business clients, with public descriptions emphasizing call center agents, office staff, event staff, and field staff.. Financial Health: Risk Factors: No public financial statements, funding announcements, or transaction disclosures were verified in the available sources.. Overall Health: unknown. Leadership & Executives: Executives: Bio: Publicly identified as Founder & CEO of RFC Staffing & Virtual Solutions and also Founder & CEO of Ray Family Company (RFC), where the focus includes partnering with lifestyle brands and companies.. Executives: Name: Felicia R.. Executives: Title: Founder & CEO. Reputation & Reviews: Summary: No verified public review ratings, testimonial aggregates, or third-party credential scores were found in the gathered sources..

Methodology

Rfc Staffing Virtual Solution's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 15 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing

Industries Served

• E-commerce & Retail

Contact

Website: https://theibohub.onecallcrew.com

Email: -

Phone: 18669902077

LinkedIn: https://www.linkedin.com/company/rfcstaffing/

Frequently Asked Questions

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