Riseup Labs scorecard

Company Overview

Riseup Labs is a BPO company. They specialize in Sales & Marketing, Finance & Accounting.

Meet Riseup Labs, an AI-first global technology company, delivers software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. ASOCIO Outstanding Tech Organization Award Reviewed on\\ \\ \\ \\ ★★★★★\\ \\ 45 reviews

Executive summary

Brand Profile: Voice: AI-first. Voice: global. Voice: enterprise-focused. Voice: growth-oriented. Client Value Proposition: Summary: Riseup Labs positions itself as a provider that can support technology build, automation, and BPO-related work under one umbrella, with public evidence of global commercial coverage and a substantial review record.. Value Points: Title: Single-vendor breadth. Value Points: Description: Public materials connect software, AI, cloud, BPO, design, and retouching services in one company profile.. Value Points: Title: International delivery orientation. Value Points: Description: Public executive titles reference US, Europe, and global sales coverage.. Value Points: Title: Third-party credibility signal. Value Points: Description: The Clutch profile provides review history and service context for buyer evaluation.. Company Overview: Tagline: AI-native Software Company for IT Services & Tech Solutions. Highlights: Global technology and B2B services positioning. Highlights: Dedicated BPO services wing. Highlights: Public-facing presence for software, AI, cloud, and BPO solutions. Description: Riseup Labs presents itself as a global technology and B2B services company with dedicated wings for BPO, retouching, design, and innovation, and also describes its offerings as including AI, cloud, and BPO solutions.. Competitive Differentiators: Differentiators: Title: Multi-service B2B positioning. Differentiators: Description: The company combines technology services with BPO, retouching, and design rather than positioning as a single-line specialist.. Differentiators: Title: Public global-market coverage. Differentiators: Description: The executive roster includes roles tied to the US, Europe, and global sales, indicating an international delivery and go-to-market structure.. Differentiators: Title: Visible third-party review presence. Differentiators: Description: A Clutch profile shows multiple reviews and pricing/service information, which can support vendor evaluation.. Differentiators: Title: BPO-specific leadership disclosure. Differentiators: Description: The company

Strengths

• Brand Profile: Voice: AI-first. Voice: global. Voice: enterprise-focused. Voice: growth-oriented. (public_web; observed 2026-08-25)
• Client Value Proposition: Summary: Riseup Labs positions itself as a provider that can support technology build, automation, and BPO-related work under one umbrella, with public evidence of global commercial coverage and a substantial review record.. Value Points: Title: Single-vendor breadth. Value Points: Description: Public materials connect software, AI, cloud, BPO, design, and retouching services in one company profile.. Value Points: Title: International delivery orientation. Value Points: Description: Public executive titles reference US, Europe, and global sales coverage.. Value. (public_web; observed 2026-08-25)
• Company Overview: Tagline: AI-native Software Company for IT Services & Tech Solutions. Highlights: Global technology and B2B services positioning. Highlights: Dedicated BPO services wing. Highlights: Public-facing presence for software, AI, cloud, and BPO solutions. Description: Riseup Labs presents itself as a global technology and B2B services company with dedicated wings for BPO, retouching, design, and innovation, and also describes its offerings as including AI, cloud, and BPO solutions.. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (company_website; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-07-23)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Riseup Labs's structured service taxonomy includes Sales & Marketing, Finance & Accounting. Competitive Landscape: Competitors: Name: Undefined public BPO providers. Competitors: Relationship: direct. Positioning: AI-first global technology company offering software, BPO, and CX solutions.. Market Signals: Company presents itself as serving enterprise-scale operations with contact center and CX services.. Market Signals: Public review/profile pages indicate the company is active on third-party service directories.. Differentiators: Public positioning combines software development, AI, BPO, and customer experience services.. Differentiators: Public footprint includes multiple office locations across Bangladesh, the US, the UK, and the UAE.. Pricing & Engagement: Models: Name: Project-based engagement. Models: Best For: Defined-scope delivery needs. Models: Description: Service pages and review platforms imply project work across software, AI, cloud, and BPO-related services.. Models: Name: Undisclosed custom pricing. Models: Best For: Clients requesting tailored proposals. Models: Description: No public rate card or standardized pricing was verified on the company website.. Summary: Publicly available pricing details are limited, but Clutch indicates project cost ranges on some category pages and the company presents itself across project-based service lines.. Recent News: Articles: Date: 2026-08-04. Articles: Title: Media Coverage & News page updated with executive and market-facing details. Articles: Source: Riseup Labs. Articles: Summary: The company updated its public news page with executive and commercial role information, including global sales and regional business development positions.. Articles: Date: 2026-07-10. Articles: Title: Services page highlights software, AI, cloud, and BPO solutions. Articles: Source: Riseup Labs. Articles: Summary: Public services content was updated to emphasize the company’s technology and BPO service mix.. Articles: Date: 2026-03-16. Articles: Title: New headquarters article describes company as a global technology and B2B services company. Articles: Source: Riseup Labs. Articles: Summary: The company described its expansion and its dedicated wings for BPO, retouching, design, and innovation..

Geography

Delivery Center Details: Centers: City: Dhaka. Centers: Country: Bangladesh. Centers: City: New York. Centers: Country: United States. Centers: City: London. Centers: Country: United Kingdom. Centers: City: Dubai. Centers: Country: United Arab Emirates. Key Firmographics: Founded Year: 2009. Sectors Display: BPO. Sectors Display: software development. Sectors Display: AI. Sectors Display: cloud. Sectors Display: design. Sectors Display: retouching. Headquarters Display: Dhaka, Bangladesh. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Ershadul Hoque. Executives: Title: Founder & CEO. Executives: Name: Md. Rafiquzzaman. Executives: Title: Director, Product & Technology. Executives: Name: Ariful Islam Shakil. Executives: Title: Director, Business Development. Executives: Name: Enamul Hoque Ratul. Executives: Title: Head of Operations. Executives: Name: Hamim Zakaria. Executives: Title: Head of Business Development, Global Market. Executives: Name: Michael Longwell. Executives: Title: VP, Business Development (US). Executives: Name: Christophe M. David. Executives: Title: VP, Business Development (Europe). Executives: Name: Md. Rezwanul Haque. Executives: Title: Head of Operations, Admin & Compliance. Executives: Name: Md. Moshiur Rahman. Executives: Title: General Manager, Business Development. Executives: Name: Maria Santos. Executives: Title: Vice President of Global Sales. Reputation & Reviews: Summary: Riseup Labs has a visible third-party review presence on Clutch with multiple reviews and strong ratings appearing on category pages, but verified public information is limited to the review-platform data surfaced in search results.. Credentials: Detail: A public listing referenced 44 verified Clutch reviews on a category page and showed an average 4.9/5 rating.. Credentials: Rating: 4.9/5. Credentials: Platform: Clutch. Credentials: Detail: Another category page surfaced a 5.0/5 rating for Dhaka clients and noted overwhelmingly positive feedback.. Credentials: Rating: 5.0/5. Credentials:

Methodology

Riseup Labs's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 90 distinct source URLs and retained 85 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Sales & Marketing
• Finance & Accounting

Contact

Website: https://riseuplabs.com/

Email: contact@riseuplabs.com

Phone: 1035632518

Frequently Asked Questions

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