Serigor scorecard

Company Overview

Serigor is a BPO company, founded in 2009, with approximately 100-249 employees. They specialize in Back Office. They serve the E-commerce & Retail industries.

The firm also operates as member of the Small Business Reserve (SBR) and a Woman-Owned Minority Business Enterprise (WBE/MBE) recognized by the Maryland Department of Transportation and the city of Baltimore. Serigor operates as CATS Plus (CATS+) Master Contractor in Maryland. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Brand Profile: Voice: professional. Voice: service-oriented. Voice: technical. Voice: corporate. Tagline: Expert IT Staffing & Technology Solutions. Imagery Style: Minimal public visual signal available from the gathered sources; no verified imagery style could be established.. Client Value Proposition: Summary: Serigor positions itself as a partner that provides tailored solutions, objective insights, and high-quality collaboration for organizations managing technology and outsourcing needs.. Value Points: Title: Tailored delivery. Value Points: Description: Public copy emphasizes tailored solutions rather than one-size-fits-all service delivery.. Value Points: Title: Technology operations support. Value Points: Description: The company says it helps clients address growing technology operations requirements.. Value Points: Title: Flexible outsourcing support. Value Points: Description: Public descriptions reference outsourcing and global delivery capabilities that can support varied engagement needs.. Company Overview: Tagline: Expert IT Staffing & Technology Solutions. Highlights: Founded in 2009. Highlights: Woman-Owned Small Business (WOSB). Highlights: Headquartered in Baltimore, Maryland. Highlights: Publicly lists offices in Janakpuri, New Delhi, and Washington, DC. Highlights: Offers IT services, staff augmentation, government solutions, and global delivery/BPO services. Description: Serigor is a Maryland-based Woman-Owned Small Business specializing in IT services, IT staff augmentation, government solutions, and global delivery, with BPO-related outsourcing services highlighted on its public directory profile.. Competitive Differentiators: Differentiators: Title: WOSB positioning. Differentiators: Description: Publicly identifies as a Woman-Owned Small Business, which can be relevant for public-sector procurement.. Differentiators: Title: Government and commercial focus. Differentiators: Description: Public materials emphasize service to government agencies and companies, indicating cross-sector delivery experience.. Differentiators: Title: Global delivery footprint. Differentiators: Description: Public directory information cites offices in Baltimore, New Delhi, and Washington, DC,

Strengths

• Brand Profile: Voice: professional. Voice: service-oriented. Voice: technical. Voice: corporate. Tagline: Expert IT Staffing & Technology Solutions. Imagery Style: Minimal public visual signal available from the gathered sources; no verified imagery style could be established.. (public_web; observed 2026-08-01)
• Client Value Proposition: Summary: Serigor positions itself as a partner that provides tailored solutions, objective insights, and high-quality collaboration for organizations managing technology and outsourcing needs.. Value Points: Title: Tailored delivery. Value Points: Description: Public copy emphasizes tailored solutions rather than one-size-fits-all service delivery.. Value Points: Title: Technology operations support. Value Points: Description: The company says it helps clients address growing technology operations requirements.. Value Points: Title: Flexible outsourcing support. Value Points: Description: Public descriptions reference outsourcing and. (public_web; observed 2026-08-26)
• Company Overview: Tagline: Expert IT Staffing & Technology Solutions. Highlights: Founded in 2009. Highlights: Woman-Owned Small Business (WOSB). Highlights: Headquartered in Baltimore, Maryland. Highlights: Publicly lists offices in Janakpuri, New Delhi, and Washington, DC. Highlights: Offers IT services, staff augmentation, government solutions, and global delivery/BPO services. Description: Serigor is a Maryland-based Woman-Owned Small Business specializing in IT services, IT staff augmentation, government solutions, and global delivery, with BPO-related outsourcing services highlighted on its public directory profile.. (public_web; observed 2026-08-26)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-01)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-02-09)

Firmographics

GB100 score

Overall score: 49

• egs: 40.2
• growth: 56.5
• reputation: 57.7
• ai_readiness: 50
• market_footprint: 32.5
• digital_readiness: 54.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Serigor's structured service taxonomy includes Back Office. Competitive Landscape: Competitors: Name: Built In-listed IT staffing providers. Competitors: Evidence: Public directory positioning places Serigor among IT staffing and services firms rather than a pure-play BPO brand.. Competitors: Relationship: adjacent. Competitors: Name: Other IT staffing and technology services firms. Competitors: Evidence: The company’s public site describes IT services, staffing, government solutions, and global delivery.. Competitors: Relationship: direct. Positioning: IT services and IT staffing provider with government and commercial coverage, plus global delivery support.. Market Signals: Public directory data suggests a mid-sized provider with 146 employees listed on Built In.. Market Signals: Open roles indicate ongoing technical delivery and recruiting activity across multiple US locations.. Differentiators: Woman Owned Small Business designation was stated on the company site.. Differentiators: Publicly stated focus on government solutions and global delivery.. Differentiators: Broad technical staffing mix including AI, SRE, .NET, and project management roles.. Key Firmographics: Founded Year: 2009. Sectors Display: Government. Sectors Display: Commercial enterprises. Sectors Display: IT services. Sectors Display: Business process outsourcing. Headquarters Display: Baltimore, Maryland, United States. Ownership Type Display: Woman-Owned Small Business (WOSB). Reputation & Reviews: Summary: Public review pages show generally positive employee sentiment, but the available sources are not sufficient to verify customer review ratings for a BPO directory entry with confidence.. Credentials: Detail: Employee review page shows 37 reviews with strong sub-scores for management, culture, and work-life balance.. Credentials: Rating: 4.9/5. Credentials: Platform: Indeed. Credentials: Detail: A public review page exists, but the rating was not verified from the accessible snippet.. Credentials: Platform: Glassdoor. Credentials: Detail: Public profile snippet indicates verified client reviews, but the underlying review set was not fully accessible here.. Credentials: Rating: 4.9/5. Credentials: Platform: Lestow. Employee & Client Sentiment: Red Flags: Only

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Baltimore. Centers: Country: United States. Centers: City: Columbia. Centers: Country: United States. Centers: City: New Delhi. Centers: Country: India. Hiring & Workforce Signals: Open Positions: Title: Senior frontend Developer/Designer. Open Positions: Seniority: senior. Open Positions: Department: IT. Open Positions: Title: Human Resource Generalist. Open Positions: Seniority: mid. Open Positions: Department: HR. Open Positions: Title: Site Reliability Engineer (SRE). Open Positions: Seniority: mid. Open Positions: Department: IT. Open Positions: Title: Senior Tax Associate. Open Positions: Seniority: senior. Open Positions: Department: Finance. Open Positions: Title: .NET Programmer Analyst 3 (Hybrid). Open Positions: Location: Richmond, VA. Open Positions: Seniority: mid. Open Positions: Department: Software Development. Open Positions: Title: .NET Web Developer -II (Hybrid). Open Positions: Location: Madison, WI. Open Positions: Seniority: mid. Open Positions: Department: Software Development. Open Positions: Title: Agile ScrumMaster Kanban FlowMaster (ONSITE). Open Positions: Location: Durham, NC. Open Positions: Seniority: mid. Open Positions: Department: Project Management. Open Positions: Title: AI Enablement Engineer (Hybrid). Open Positions: Location: Raleigh, NC. Open Positions: Seniority: mid. Open Positions: Department: AI. Open Positions: Title: Artificial Intelligence Engineer -. Services & Offerings: Categories: Name: IT services. Categories: Services: IT services. Categories: Services: technology solutions. Categories: Name: Staff augmentation. Categories: Services: IT staff augmentation. Categories: Services: staffing. Categories: Name: Government solutions. Categories: Services: government solutions. Categories: Name: Global delivery / outsourcing. Categories: Services: global delivery. Categories: Services: BPO services. Categories: Services: outsourcing services. Executive Summary: Summary: Serigor is a Baltimore-based WOSB founded in 2009 that provides IT services and staffing alongside global delivery and outsourcing-related capabilities for government and commercial clients.. Financial

Methodology

Serigor's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 16 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.serigor.com

Email: contact@serigor.com

Phone: 1-443-482-6120

LinkedIn: http://www.linkedin.com/company/serigor-inc

Frequently Asked Questions

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