Sourcefit scorecard

Company Overview

Sourcefit is a BPO company headquartered in 19th Floor, Exxa Tower, Bridgetowne IT Park, Ugong Norte, C5 Road, 1110 , Quezon City , Metro Manila, founded in 2009, with approximately 1000-4999 employees. They specialize in Finance & Accounting, Customer Support, Back Office.

The company takes pride in building processes to last in marketing and customer support, ICT and creative services, and back-office support. Sourcefit holds itself to a strict “client-first” approach that sets the pace for each interaction. Each solution is customized to meet the customer’s needs. Through years of experience, this company has served clients in IT, logistics, construction, legal, marketing, hospitality, banking, and advertising. The company currently has more than 2000 staff and is expanding.

Executive summary

Brand Profile: Voice: technology-enabled. Voice: global. Voice: solutions-oriented. Voice: professional. Voice: scale-focused. Tagline: Offshore Staffing & BPO Across 6 Countries. Imagery Style: null. Client Value Proposition: Summary: Sourcefit’s public positioning centers on providing outsourced operational support with strong responsiveness, reliable communication, and value for cost.. Value Points: Title: Operational efficiency. Value Points: Description: Services are structured to offload customer support, back office, and other routine operations.. Value Points: Title: Responsive execution. Value Points: Description: Public reviews highlight responsiveness, helpfulness, and adaptability.. Value Points: Title: Cost/value alignment. Value Points: Description: Directory reviews mention value for cost and budget-friendly pricing.. Company Overview: Highlights: Public Clutch profile and Sourcefit website pages indicate a broad BPO service mix.. Highlights: Public web sources associate Sourcefit with customer service, back office, IT, staffing, and finance/accounting support.. Description: Sourcefit is a business process outsourcing provider with public-facing pages indicating services in customer support, back office outsourcing, IT managed services, staffing, finance and accounting outsourcing, HR outsourcing, and related remote office support offerings.. Competitive Differentiators: Differentiators: Title: Broad offshore service mix. Differentiators: Description: Public directory listings show coverage across customer support, back office, IT, staffing, finance/accounting, HR, and sales support.. Differentiators: Title: Positive review themes. Differentiators: Description: Clutch snippets repeatedly emphasize responsiveness, cultural fit, value for cost, adaptability, and project management.. Differentiators: Title: Verified review presence. Differentiators: Description: Sourcefit has a public Clutch profile with verified reviews and ratings, which can help buyers assess service quality.. Competitive Landscape: Competitors: Name: John Clements Consultants. Competitors: Evidence: Listed among Sourcefit competitors and alternatives in a public competitor directory.. Competitors: Relationship:

Strengths

• Brand Profile: Voice: technology-enabled. Voice: global. Voice: solutions-oriented. Voice: professional. Voice: scale-focused. Tagline: Offshore Staffing & BPO Across 6 Countries. Imagery Style: null. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Sourcefit’s public positioning centers on providing outsourced operational support with strong responsiveness, reliable communication, and value for cost.. Value Points: Title: Operational efficiency. Value Points: Description: Services are structured to offload customer support, back office, and other routine operations.. Value Points: Title: Responsive execution. Value Points: Description: Public reviews highlight responsiveness, helpfulness, and adaptability.. Value Points: Title: Cost/value alignment. Value Points: Description: Directory reviews mention value for cost and budget-friendly pricing.. (public_web; observed 2026-08-24)
• Company Overview: Highlights: Public Clutch profile and Sourcefit website pages indicate a broad BPO service mix.. Highlights: Public web sources associate Sourcefit with customer service, back office, IT, staffing, and finance/accounting support.. Description: Sourcefit is a business process outsourcing provider with public-facing pages indicating services in customer support, back office outsourcing, IT managed services, staffing, finance and accounting outsourcing, HR outsourcing, and related remote office support offerings.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

GB100 score

Overall score: 50

• egs: 43
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 60
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Sourcefit's structured service taxonomy includes Finance & Accounting, Customer Support, Back Office. Key Firmographics: Founded Year: 2009. Sectors Display: BPO. Sectors Display: Call center services. Sectors Display: Back office outsourcing. Sectors Display: IT managed services. Sectors Display: Staffing. Sectors Display: Finance and accounting outsourcing. Headquarters Display: Eastwood Cyberpark, Philippines. Employee Count Display: 1,000 - 9,999 employees. Pricing & Engagement: Models: Name: Custom quote / project-based engagement. Models: Best For: Buyers seeking tailored outsourcing scopes. Models: Description: No public rate card was found in the sources reviewed; directory profiles refer to project costs but do not publish standard pricing.. Models: Name: Long-term outsourcing engagement. Models: Best For: Clients needing recurring operational support. Models: Description: Review snippets reference multi-year client relationships and ongoing service delivery.. Summary: Public sources do not provide a consistent published pricing sheet; available directory data suggests custom project-based engagements and client-specific pricing rather than standard public rates.. Employee & Client Sentiment: Green Flags: 64% would recommend working there to a friend. Sentiment Trend: stable. Sentiment Themes: Theme: Compensation and benefits. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: 3.2 out of 5 compensation and benefits. Sentiment Themes: Theme: Work-life balance. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: 3.6 out of 5 work life balance. Sentiment Themes: Theme: Culture and values. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: 3.3 out of 5 culture and values. Sentiment Themes: Theme: Career opportunities. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: 3.3 out of 5 career opportunities. Employee Satisfaction: mixed. Services & Offerings: Categories: Name: Customer support and call center services. Categories: Services: Customer service outsourcing. Categories: Services: Inbound call handling. Categories: Services: Call center services. Categories: Services: Customer support services. Categories: Name: Back office and operations support. Categories: Services: Back office

Geography

The public profile records headquarters as 19th Floor, Exxa Tower, Bridgetowne IT Park, Ugong Norte, C5 Road, 1110 , Quezon City , Metro Manila. Countries listed in the structured record include Australia, Dominican Republic, Madagascar, Philippines, South Africa, United States. Delivery Center Details: Centers: City: Quezon City. Centers: Model: delivery center. Centers: Country: Philippines. Centers: Languages: English. Centers: City: Cape Town. Centers: Model: delivery center. Centers: Country: South Africa. Centers: Languages: English. Centers: City: Santo Domingo. Centers: Model: delivery center. Centers: Country: Dominican Republic. Centers: Languages: Spanish. Centers: Languages: English. Centers: City: Antananarivo. Centers: Model: delivery center. Centers: Country: Madagascar. Centers: Languages: French. Centers: Languages: English. Centers: City: Yerevan. Centers: Model: delivery center. Centers: Country: Armenia. Centers: City: United Kingdom. Centers: Model: delivery center. Centers: Country: United Kingdom. Centers: Languages: English. Hiring & Workforce Signals: Open Positions: Title: Project Accountant / Billing (Working Capital Specialist) - Onsite (A-DI). Open Positions: Location: Metro Manila. Open Positions: Title: Administrative Assistant. Open Positions: Location: Cape Town, Western Cape, South Africa. Open Positions: Title: Customer Support & QA Specialist. Open Positions: Location: South Africa. Open Positions: Title: Virtual Check-in Receptionist. Open Positions: Location: City of Cape Town, Western Cape, South Africa. Open Positions: Title: Operations Support Coordinator - TELCO | ONSITE/NIGHTSHIFT | (A-MT). Open Positions: Location: Quezon City, National Capital Region, Philippines. Open Positions: Title: Revenue Operations Support Specialist. Open Positions: Location: City of Cape Town, Western Cape, South Africa. Open Positions: Title: Power BI Developer (Finance). Open Positions: Location: South Africa. Open Positions: Title: Senior Digital Marketing Specialist. Open Positions: Location: Metro Manila. Open Positions: Title: Administrative Assistant-Telco | WFH (A-MT). Open Positions: Location: Philippines. Workforce Signals: Role Mix: finance. Workforce Signals: Role Mix: administrative support. Workforce Signals:. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Andy Schachtel. Executives: Title: President.

Methodology

Sourcefit's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 30 distinct source URLs and retained 24 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for industry taxonomy coverage.

Services

• Finance & Accounting
• Customer Support
• Back Office

Contact

Website: https://www.sourcefit.com

Email: contact@sourcefit.com

Phone: (+632) 8470 2484

LinkedIn: https://www.linkedin.com/company/sourcefitph/

Frequently Asked Questions

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