Tdb Communications Inc scorecard

Company Overview

Tdb Communications Inc is a BPO company, founded in 1999, with approximately 100-249 employees. They specialize in Finance & Accounting.

Terry Bryan founded TDB as a Service-Disabled Veteran-Owned Small Business. Their commitment to providing the highest level of service and accountability makes them proud to serve their clients. Their policy of hiring veterans first helps them emphasize employment opportunities for veterans. They make between $10 and $25 million every year.

Executive summary

Brand Profile: Voice: institutional. Voice: government-focused. Voice: service-oriented. Client Value Proposition: Summary: TDB’s public value proposition is to provide scalable, government-ready workforce and process support across healthcare, legal, administrative, and contact center functions.. Value Points: Title: Scale across agencies and labor categories. Value Points: Description: Public materials cite support for more than 70 federal agencies and over 225 labor categories on its staffing schedule.. Value Points: Title: Multi-domain service breadth. Value Points: Description: The company combines administrative staffing, healthcare operations support, and legal/records services in one offering set.. Value Points: Title: Government-oriented execution. Value Points: Description: The company frames its services around federal agency needs, backlog reduction, and performance-based delivery.. Company Overview: Highlights: Founded in 1999.. Highlights: Provides services to over 70 federal agencies in more than 25 states.. Highlights: Described as a service-disabled veteran-owned small business.. Highlights: Operates from Washington, DC and Lenexa, Kansas locations in public profiles.. Description: TDB Communications, Inc. is a government-focused workforce solutions provider that offers multilingual BPO, KPO, and LPO services to commercial and government customers, with a strong emphasis on federal support work.. Competitive Differentiators: Differentiators: Title: Federal government specialization. Differentiators: Description: Public materials emphasize federal agency workforce solutions and experience serving over 70 federal agencies across more than 25 states.. Differentiators: Title: Broad multilingual BPO/KPO/LPO portfolio. Differentiators: Description: The company publicly positions itself across multilingual business process, knowledge process, and legal process outsourcing functions.. Differentiators: Title: Large schedule and labor-category coverage. Differentiators: Description: Public GSA-related material states the company offers over 225 labor categories under its 736 Schedule and is among top

Strengths

• Brand Profile: Voice: institutional. Voice: government-focused. Voice: service-oriented. (public_web; observed 2026-08-24)
• Client Portfolio: Clients: Segment: government. Clients: Industry: public sector. Clients: Client Name: United States federal agencies. Total Clients Claimed: 70. Industry Concentration: federal government. (public_web; observed 2026-03-16)
• Client Value Proposition: Summary: TDB’s public value proposition is to provide scalable, government-ready workforce and process support across healthcare, legal, administrative, and contact center functions.. Value Points: Title: Scale across agencies and labor categories. Value Points: Description: Public materials cite support for more than 70 federal agencies and over 225 labor categories on its staffing schedule.. Value Points: Title: Multi-domain service breadth. Value Points: Description: The company combines administrative staffing, healthcare operations support, and legal/records services in one. (public_web; observed 2026-03-16)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-18)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-03-16)

Firmographics

GB100 score

Overall score: 47

• egs: 45.9
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 35.5
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Tdb Communications Inc's structured service taxonomy includes Finance & Accounting. Client Portfolio: Clients: Segment: government. Clients: Industry: public sector. Clients: Client Name: United States federal agencies. Total Clients Claimed: 70. Industry Concentration: federal government. Competitive Landscape: Competitors: Name: Unknown. Competitors: Relationship: alternative. Positioning: Government-focused multilingual BPO/KPO/LPO and workforce solutions provider serving commercial and public-sector clients.. Market Signals: Top 5 utilization claim for GSA Schedule 736 Temporary and Administrative Staffing. Market Signals: Service-disabled veteran-owned small business positioning. Differentiators: Multilingual BPO, KPO, and LPO offerings. Differentiators: Federal government focus. Differentiators: Workforce solutions for government agencies. Differentiators: Healthcare and legal support service mix. Key Firmographics: Founded Year: 1999. Revenue Display: No verified public revenue found. Sectors Display: Government administration. Sectors Display: Federal government services. Sectors Display: Healthcare support. Sectors Display: Legal support. Sectors Display: Staffing/workforce solutions. Headquarters Display: Washington, DC and Lenexa, Kansas appear in public sources; exact primary HQ not consistently verified. Employee Count Display: No verified public company employee count found. Ownership Type Display: Privately held; public sources also describe the company as a service-disabled veteran-owned small business. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Contact center and call center support. Categories: Services: Call centers. Categories: Services: Inbound and outbound call center management. Categories: Services: Customer service. Categories: Services: Performance-based solutions. Categories: Name: Healthcare and medical BPO. Categories: Services: TeleHealth. Categories: Services: TeleMedicine. Categories: Services: Medical call center staffing, training, and management. Categories: Services: Clinical healthcare services. Categories: Services: Mobile healthcare services. Categories: Services: Air medical services. Categories: Services: Medical claims review. Categories: Services: Coding and processing. Categories: Services: Medical/pharmaceutical supply chain logistics. Categories: Name: Legal process and records services. Categories: Services: Legal support services. Categories: Services: Court reporting. Categories: Services: Depositions. Categories:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Lenexa. Centers: Country: United States. Centers: City: Washington. Centers: Country: United States. Centers: City: Chester. Centers: Country: United States. Executive Summary: Summary: TDB Communications, Inc. is a privately held, federally oriented BPO/workforce solutions provider founded in 1999 that specializes in multilingual administrative, healthcare, legal, records, and contact center support.. Financial Health: Overall Health: unknown. Hiring & Workforce Signals: Workforce Signals: Insufficient Public Data: true. Leadership & Executives: Executives: Bio: Public profile identifies him as CEO at TDB Communications, Inc. and the company site identifies him as Chairman & CEO. He is also described on the company site as an experienced C-suite executive, attorney, and U.S. Army veteran.. Executives: Name: Thomas A. Duckenfield III, Esq.. Executives: Title: Chairman & CEO. Pricing & Engagement: Summary: No public pricing sheet, rate card, or commercial engagement model was verified from the available public sources.. Reputation & Reviews: Summary: No verified third-party review platform ratings or public reputation scores were found in the gathered sources.. Compliance: HIPAA. Service: Finance & Accounting.

Methodology

Tdb Communications Inc's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 12 distinct source URLs and retained 18 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Finance & Accounting

Contact

Website: https://www.tdbgov.com

Email: pr@tdbgov.com

Phone: -

LinkedIn: https://www.linkedin.com/company/tdbcommunicationsinc/

Frequently Asked Questions

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