Tebra scorecard

Company Overview

Tebra is a BPO company, founded in 2004, with approximately 501-1,000 employees. They specialize in Customer Support, Back Office. They serve the E-commerce & Retail industries.

The name “Tebra,” inspired by “vertebra,” reflects its role as the backbone of practice success, supporting providers, patients, and staff at every step of the care journey. Tebra is built specifically for independent practices. Its platform delivers an all-in-one operating system that streamlines both front- and back-office operations. From attracting new patients to managing clinical care and billing, the platform enables practices to run more efficiently while enhancing the overall patient experience. Tebra stands at the intersection of compassion and innovation. Its technology not only drives productivity but also supports better relationships between patients and healthcare providers. Practices thrive in an increasingly complex healthcare landscape as Tebra empowers them through seamless connectivity. This leading third-party solutions provider supports independent practices grow, adapt, and deliver care that’s both personal and effective by combining powerful automation with intuitive design. Formed in 2021 through the merger of PatientPop and Kareo, Tebra combines expertise in practice growth, clinical workflows, and financial management into one comprehensive platform. This approach supports reliable delivery through structured processes and technical expertise.

Executive summary

Client Value Proposition: Summary: Tebra’s value proposition is to help independent healthcare practices simplify operations, reduce administrative burden, and keep care and business workflows connected in a single platform.. Value Points: Title: Operational consolidation. Value Points: Description: Combines care, billing, scheduling, and patient engagement into one system.. Value Points: Title: Administrative burden reduction. Value Points: Description: Markets its AI-powered platform as a way to reduce manual work for practices.. Value Points: Title: Practice growth support. Value Points: Description: Provides tools intended to improve patient acquisition, retention, and scheduling efficiency.. Company Overview: Tagline: EHR and practice management software built for private practices.. Highlights: AI-powered EHR+ platform. Highlights: Built for independent practices and medical billing companies. Highlights: Combines clinical, billing, and patient experience workflows in one system. Description: Tebra is a healthcare software company focused on independent medical practices, offering an integrated cloud-based platform for EHR, billing, scheduling, telehealth, patient engagement, and practice growth.. Competitive Differentiators: Differentiators: Title: Integrated operating system. Differentiators: Description: Unifies EHR, billing, payments, telehealth, scheduling, and patient experience tools in one platform.. Differentiators: Title: Independent-practice focus. Differentiators: Description: Positions its platform for private practices and medical billing companies rather than large health systems.. Differentiators: Title: AI-powered workflow support. Differentiators: Description: Promotes AI-powered EHR+ capabilities to reduce administrative burden and support faster charting.. Differentiators: Title: Practice growth tools. Differentiators: Description: Includes patient-facing and marketing features such as online booking, digital intake, reminders, and reputation management.. Competitive Landscape: Competitors: Name: AdvancedMD. Competitors: Evidence: Frequently listed among Tebra alternatives for practice management, EHR, billing, and revenue-cycle workflows.[5][7][11][12]. Competitors: Relationship: direct. Competitors:

Strengths

• Client Portfolio: Clients: Segment: Independent practices. Clients: Industry: Healthcare. Clients: Client Name: Independent medical practices. Clients: Segment: Billing companies. Clients: Industry: Healthcare. Clients: Client Name: Medical billing companies. Clients: Segment: Provider organizations. Clients: Industry: Healthcare. Clients: Client Name: Independent providers. Total Clients Claimed: 150000. Industry Concentration: Healthcare. Industry Concentration: Medical practices. Industry Concentration: Hospitals and Health Care. Industry Concentration: Mental health care. (public_web; observed 2026-08-18)
• Client Value Proposition: Summary: Tebra’s value proposition is to help independent healthcare practices simplify operations, reduce administrative burden, and keep care and business workflows connected in a single platform.. Value Points: Title: Operational consolidation. Value Points: Description: Combines care, billing, scheduling, and patient engagement into one system.. Value Points: Title: Administrative burden reduction. Value Points: Description: Markets its AI-powered platform as a way to reduce manual work for practices.. Value Points: Title: Practice growth support. Value Points: Description:. (public_web; observed 2026-08-24)
• Company Overview: Tagline: EHR and practice management software built for private practices.. Highlights: AI-powered EHR+ platform. Highlights: Built for independent practices and medical billing companies. Highlights: Combines clinical, billing, and patient experience workflows in one system. Description: Tebra is a healthcare software company focused on independent medical practices, offering an integrated cloud-based platform for EHR, billing, scheduling, telehealth, patient engagement, and practice growth.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-18)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-10-08)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-23)

Firmographics

GB100 score

Overall score: 52

• egs: 43.3
• growth: 56.5
• reputation: 53.8
• ai_readiness: 50
• market_footprint: 45.5
• digital_readiness: 64.1

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Tebra's structured service taxonomy includes Customer Support, Back Office. Client Portfolio: Clients: Segment: Independent practices. Clients: Industry: Healthcare. Clients: Client Name: Independent medical practices. Clients: Segment: Billing companies. Clients: Industry: Healthcare. Clients: Client Name: Medical billing companies. Clients: Segment: Provider organizations. Clients: Industry: Healthcare. Clients: Client Name: Independent providers. Total Clients Claimed: 150000. Industry Concentration: Healthcare. Industry Concentration: Medical practices. Industry Concentration: Hospitals and Health Care. Industry Concentration: Mental health care. Pricing & Engagement: Models: Name: Custom quote. Models: Best For: Practices needing a tailored software configuration. Models: Description: Pricing appears to be provided after a sales/demo process rather than via a public rate card.. Models: Name: Per-provider pricing. Models: Best For: Independent practices with variable provider volume. Models: Description: Third-party sources describe pricing as based on provider count and selected modules.. Models: Name: Module-based add-ons. Models: Best For: Practices that want to select only specific workflow components. Models: Description: Third-party sources describe optional add-ons such as marketing tools, billing services, and telehealth-related features.. Summary: Public pricing is not clearly published on Tebra’s official site in the gathered sources; available third-party sources indicate quote-based or customized pricing.. Employee & Client Sentiment: Green Flags: Remote-first hiring pattern. Green Flags: Active AI and engineering hiring. Green Flags: Benefits emphasize flexible work. Sentiment Trend: unknown. Sentiment Themes: Theme: Remote-flexible culture. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: monthly work-from-home subsidy. Sentiment Themes: Key Phrases: flexible, paid time off. Sentiment Themes: Key Phrases: 10 paid holidays. Sentiment Themes: Theme: Growth and AI focus. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: Head of AI Engineering & Enablement. Sentiment Themes: Key Phrases: Senior AI Automation Engineer. Sentiment Themes: Key Phrases: Staff Software Engineer, AI Engineering. Employee Satisfaction: unknown. Services & Offerings: Categories: Name:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Corona del Mar. Centers: Country: United States. Centers: City: Heredia. Centers: Country: Costa Rica. Hiring & Workforce Signals: Open Positions: Title: Account Executive, Billing Company. Open Positions: Location: United States - Remote. Open Positions: Seniority: Mid. Open Positions: Department: Sales. Open Positions: Title: Customer Success Manager, Strategic. Open Positions: Location: United States - Remote. Open Positions: Seniority: Mid. Open Positions: Department: Customer Success. Open Positions: Title: Data Engineer. Open Positions: Location: United States - Remote. Open Positions: Seniority: Mid. Open Positions: Department: Engineering. Open Positions: Title: Director, Analytics Engineering. Open Positions: Location: United States - Remote. Open Positions: Seniority: Director. Open Positions: Department: Data/Analytics. Open Positions: Title: Head of AI Engineering & Enablement. Open Positions: Location: United States - Remote. Open Positions: Seniority: Head. Open Positions: Department: Engineering/AI. Open Positions: Title: Senior AI Automation Engineer. Open Positions: Location: United States - Remote. Open Positions: Seniority: Senior. Open Positions: Department: Engineering/AI. Open Positions: Title: Staff Software Engineer, AI Engineering. Open Positions: Location: United States - Remote. Open Positions: Seniority:. Key Firmographics: Founded Year: 2021. Revenue Display: null. Sectors Display: Healthcare software. Sectors Display: EHR. Sectors Display: Practice management. Sectors Display: Medical billing. Sectors Display: Patient engagement. Headquarters Display: Corona del Mar, California, United States. Employee Count Display: null. Ownership Type Display: Private company. Financial Health: Risk Factors: Private-company financials are not publicly disclosed in the available sources.. Overall Health: stable. Financial Events: Date: 2026-01-19. Financial Events: Event Type: funding. Financial Events: Description: Tebra announced more than $72 million in funding at an over $1 billion valuation

Methodology

Tebra's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 38 distinct source URLs and retained 30 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Customer Support
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.tebra.com/

Email: sales@tebra.com

Phone: 1 866-938-3272

LinkedIn: https://www.linkedin.com/company/tebra/

Frequently Asked Questions

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