Vermont scorecard

Company Overview

Vermont is a BPO company, founded in 1996, with approximately 500-999 employees. They specialize in Finance & Accounting, Back Office.

Outsource Accelerator specifically focuses on the Philippines, the most established and largest outsourcing supplier. The company, founded in 2017, makes approximately $21 million in revenue with around 50 employees at its headquarters in Manila, Philippines.

Executive summary

Client Value Proposition: Summary: For organizations seeking vendors, suppliers, or contract opportunities in Vermont, the state provides a centralized public search and procurement environment.. Value Points: Title: Single access point. Value Points: Description: Users can start with public business registry, bid, and contract pages instead of searching across separate sources.. Value Points: Title: Public sourcing support. Value Points: Description: Search tools and contract lists help identify potentially relevant vendors and suppliers.. Value Points: Title: Operational support. Value Points: Description: Contact information for the purchasing office and helpdesk is publicly posted.. Company Overview: Highlights: Business Registry and Bid System supports locating vendors and suppliers.. Highlights: Statewide contract information is published by the state.. Highlights: Supplier resources and bid information are publicly available.. Description: Vermont’s public procurement and business services pages provide bid opportunities, a business registry/bid system, statewide contract information, and supplier resources that can be used to locate vendors and suppliers.. Competitive Differentiators: Differentiators: Title: State-run vendor discovery. Differentiators: Description: Public registry and bid tooling are operated by the state, giving users a centralized public place to find vendors and suppliers.. Differentiators: Title: Contract and bid transparency. Differentiators: Description: Current statewide contracts and bid information are published for public access.. Differentiators: Title: Assistance channels. Differentiators: Description: Procurement contact details and help resources are listed for supplier and contracting support.. Leadership & Executives: Executives: Name: Deborah Damore. Executives: Title: Purchasing & Contracting Director. Executives: Name: Peter DeVerna. Executives: Title: State Purchasing Agent II. Executives: Name: Kyle Emerson. Executives: Title: State Purchasing Agent II. Executives: Name: Stephen Fazekas. Executives: Title: Technology Procurement

Strengths

• Client Value Proposition: Summary: For organizations seeking vendors, suppliers, or contract opportunities in Vermont, the state provides a centralized public search and procurement environment.. Value Points: Title: Single access point. Value Points: Description: Users can start with public business registry, bid, and contract pages instead of searching across separate sources.. Value Points: Title: Public sourcing support. Value Points: Description: Search tools and contract lists help identify potentially relevant vendors and suppliers.. Value Points: Title: Operational support. Value Points:. (public_web; observed 2026-08-27)
• Company Overview: Highlights: Business Registry and Bid System supports locating vendors and suppliers.. Highlights: Statewide contract information is published by the state.. Highlights: Supplier resources and bid information are publicly available.. Description: Vermont’s public procurement and business services pages provide bid opportunities, a business registry/bid system, statewide contract information, and supplier resources that can be used to locate vendors and suppliers.. (public_web; observed 2026-08-27)
• Competitive Differentiators: Differentiators: Title: State-run vendor discovery. Differentiators: Description: Public registry and bid tooling are operated by the state, giving users a centralized public place to find vendors and suppliers.. Differentiators: Title: Contract and bid transparency. Differentiators: Description: Current statewide contracts and bid information are published for public access.. Differentiators: Title: Assistance channels. Differentiators: Description: Procurement contact details and help resources are listed for supplier and contracting support.. (public_web; observed 2026-08-27)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-27)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-27)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-27)

Firmographics

GB100 score

Overall score: 48

• egs: 46.5
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 41.8
• digital_readiness: 54

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Vermont's structured service taxonomy includes Finance & Accounting, Back Office. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Vendor discovery and registration. Categories: Services: Business registry search. Categories: Services: Bid system registration. Categories: Services: Vendor and supplier location. Categories: Name: Public procurement. Categories: Services: Bid opportunities. Categories: Services: Statewide contract listings. Categories: Services: Contract search and reports. Categories: Name: Supplier support. Categories: Services: Supplier resources. Categories: Services: Vendor portal access. Categories: Services: Purchasing helpdesk and contracting contact information. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical.. Competitive Landscape: Market Signals: Vermont.gov exposes a Business Registry and Bid System that lets businesses locate vendors and suppliers, but the public page does not identify a BPO provider directory specific to Vermont.. Financial Health: Overall Health: unknown. Key Firmographics: Sectors Display: Procurement. Sectors Display: Business registry. Sectors Display: Vendor management. Sectors Display: Public contracting. Headquarters Display: Montpelier, Vermont, United States. Ownership Type Display: State government. Pricing & Engagement: Summary: No pricing, subscription, or engagement model for a BPO provider directory is publicly documented on the cited pages.. Reputation & Reviews: Summary: No public review-platform ratings or third-party reputation metrics were verified for Vermont.gov’s procurement directory pages.. Executive Summary: Summary: Vermont.gov surfaces public business and procurement directories rather than a standalone BPO provider directory; the most relevant public entry points are the Business Registry and Bid System, statewide contracts, bid information, and supplier resources.. Description Long: A **lock** ( LockLocked padlock icon ) or **https://** means you've safely connected to the .gov website. Share sensitive information only on official, secure

Geography

Countries listed in the structured record include -. Canonical Domain: Confidence: 0.95. Contact Phone: 502-4000. Contact Email: info@outsourceaccelerator.com. Asset Logo: Visibility: public. Asset Favicon: Visibility: public.

Methodology

Vermont's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 51 distinct source URLs and retained 57 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Finance & Accounting
• Back Office

Contact

Website: https://www.vermont.gov/

Email: -

Phone: 55 11 5502-4000

LinkedIn: https://www.linkedin.com/company/vermontxcenter/

Frequently Asked Questions

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