Aabasoft scorecard

Company Overview

Aabasoft is a BPO company.

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Executive summary

Brand Profile: Voice: pro-business. Voice: simple. Voice: efficient. Voice: global. Voice: solution-oriented. Client Value Proposition: Summary: Aabasoft publicly presents itself as a provider that helps customers do business better through integrated IT/ITES and BPO-related services.. Value Points: Title: End-to-end service scope. Value Points: Description: Public descriptions emphasize a comprehensive portfolio spanning technology, digital, and BPO-related services.. Value Points: Title: Customer operations support. Value Points: Description: Public LinkedIn and leadership materials reference contact-center and customer-experience solutions.. Value Points: Title: Geographic delivery footprint. Value Points: Description: Multiple locations may support distributed service delivery across India and selected international markets.. Company Overview: Highlights: Public directory and review sources describe Aabasoft as an IT/ITES and BPO-related services provider.. Highlights: Public company profile pages list multiple operating locations in India and some international locations.. Highlights: The company maintains public leadership and news pages on its website.. Description: Aabasoft appears to be an IT/ITES services provider with public references to BPO, contact center, cloud, mobile, enterprise development, and digital services.. Competitive Differentiators: Differentiators: Title: Broad IT/ITES and BPO positioning. Differentiators: Description: Public sources show Aabasoft marketed across BPO, contact center, cloud, mobile, enterprise, and digital services rather than a single-line offering.. Differentiators: Title: Multi-location presence. Differentiators: Description: LinkedIn lists multiple operating locations in Kerala plus additional locations in the UAE, Canada, and the United States.. Differentiators: Title: Public leadership and news presence. Differentiators: Description: The company maintains public leadership and news pages, indicating an active brand and corporate communications footprint.. Competitive Landscape: Competitors: Name: Teleperformance. Competitors: Evidence: Aabasoft markets contact center and business outsourcing services.. Competitors:

Strengths

• Brand Profile: Voice: pro-business. Voice: simple. Voice: efficient. Voice: global. Voice: solution-oriented. (public_web; observed 2025-11-03)
• Client Value Proposition: Summary: Aabasoft publicly presents itself as a provider that helps customers do business better through integrated IT/ITES and BPO-related services.. Value Points: Title: End-to-end service scope. Value Points: Description: Public descriptions emphasize a comprehensive portfolio spanning technology, digital, and BPO-related services.. Value Points: Title: Customer operations support. Value Points: Description: Public LinkedIn and leadership materials reference contact-center and customer-experience solutions.. Value Points: Title: Geographic delivery footprint. Value Points: Description: Multiple locations may support distributed service. (public_web; observed 2026-01-28)
• Company Overview: Highlights: Public directory and review sources describe Aabasoft as an IT/ITES and BPO-related services provider.. Highlights: Public company profile pages list multiple operating locations in India and some international locations.. Highlights: The company maintains public leadership and news pages on its website.. Description: Aabasoft appears to be an IT/ITES services provider with public references to BPO, contact center, cloud, mobile, enterprise development, and digital services.. (public_web; observed 2026-08-20)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-11-03)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-01-28)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-22)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Delivery Center Details: Centers: City: Kochi. Centers: Model: offshore development center / service delivery. Centers: Country: India. Centers: City: Trivandrum. Centers: Model: service delivery. Centers: Country: India. Centers: City: Suffield. Centers: Model: office/contact presence. Centers: Country: United States. Centers: City: Milton. Centers: Model: office/contact presence. Centers: Country: Canada. Centers: City: Al-Qusais. Centers: Model: office/contact presence. Centers: Country: United Arab Emirates. Centers: City: Farwaniya. Centers: Model: office/contact presence. Centers: Country: Kuwait. Reputation & Reviews: Summary: Public review platforms show mixed-to-positive employee sentiment, but the available data is employee-review oriented rather than client-verified service performance.. Credentials: Detail: Based on 172 company reviews; 94% would recommend to a friend.. Credentials: Rating: 4.4/5. Credentials: Platform: Glassdoor. Credentials: Detail: Based on 19 reviews; public category scores include work-life balance 2.9, pay and benefits 2.2, job security and advancement 2.9, management 3.1, and culture 2.9.. Credentials: Rating: 2.9/5. Credentials: Platform: Indeed. Credentials: Detail: Public listing shows an all-time review rating of 4.2/5 based on 1,548 reviews.. Credentials: Rating: 4.2/5. Credentials: Platform: Rannkly. Employee & Client Sentiment: Green Flags: Public employee review aggregate is favorable on Glassdoor.. Sentiment Trend: stable. Sentiment Themes: Theme: Employee reviews indicate generally favorable working experience. Sentiment Themes: Sentiment: positive. Sentiment Themes: Key Phrases: employee rating of 4.4 out of 5 stars. Sentiment Themes: Key Phrases: compensation and benefits as 4.5 out of 5. Employee Satisfaction: positive. Services & Offerings: Categories: Name: BPO and contact center. Categories: Services: Contact center services. Categories: Services: Customer experience support. Categories: Services: Collections and recovery. Categories: Name: Technology services. Categories: Services: Cloud services. Categories: Services: Mobile development. Categories: Services: Enterprise development. Categories: Name: Digital services. Categories: Services: Internet marketing. Executive Summary: Summary: Aabasoft is a Kerala-based technology

Geography

Hiring & Workforce Signals: Open Positions: Title: ELV Technicians. Open Positions: Location: Kochi & Trivandrum. Open Positions: Seniority: Unknown. Open Positions: Department: Unknown. Open Positions: Title: HR Recruiter. Open Positions: Location: Kochi, Kerala. Open Positions: Seniority: Unknown. Open Positions: Department: Human Resources. Open Positions: Title: BPO/Domestic Call Centre (Voice Inbound & Outbound). Open Positions: Location: Kochi, Kerala. Open Positions: Seniority: Unknown. Open Positions: Department: BPO. Open Positions: Title: Business Support Executive. Open Positions: Location: Kochi, Kerala. Open Positions: Seniority: Unknown. Open Positions: Department: Business Support. Workforce Signals: Notes: Company careers page indicates it is hiring ELV Technicians.. Workforce Signals: Notes: Public job listings show recruiting across HR, BPO/call centre, and business support roles.. Workforce Signals: Observed Hiring Activity: Active public hiring signals on careers and job listings. Key Firmographics: Sectors Display: IT/ITES. Sectors Display: BPO. Sectors Display: Contact center. Sectors Display: Cloud. Sectors Display: Mobile development. Sectors Display: Enterprise development. Sectors Display: Internet marketing. Headquarters Display: Kochi, Kerala, India (HQ listed on LinkedIn). Leadership & Executives: Executives: Bio: Public LinkedIn profile identifies Thomas Zachariah as Executive Director at Aabasoft and references experience in tech-enabled contact centers and customer experience solutions.. Executives: Name: Thomas Zachariah. Executives: Title: Executive Director. Executives: Bio: Aabasoft leadership page identifies Girish Babu as Chief Strategic Consultant and describes him as former CEO of Technopark and founder CEO of Infopark.. Executives: Name: Girish Babu. Executives: Title: Chief Strategic Consultant. Executives: Bio: A public business overview source identifies Sujas Ali as current CEO of Aabasoft.. Executives: Name: Sujas Ali. Executives: Title: CEO. Tech Stack & Tools: Tools: Category:

Methodology

Aabasoft's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 53 distinct source URLs and retained 52 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.
• Insufficient public evidence for industry taxonomy coverage.

Contact

Website: https://www.aabasoft.com

Email: sales@aabasoft.com

Phone: 1118366

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