Cgi Philippines INC scorecard

Company Overview

Cgi Philippines INC is a BPO company, founded in 1976, with approximately 10000+ employees. They specialize in Content Moderation, Finance & Accounting, Technical Support, Customer Support, Recruitment. They serve the E-commerce & Retail industries.

Globally, there are approximately 68,000 employees. The international organization delivers BPO solutions, including systems integration, infrastructure solutions, IT outsourcing, customer service support, and strategic business planning. CGI operates as public traded organization with its headquarters situated in Montreal, Quebec, Canada. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: professional. Client Value Proposition: Summary: CGI Philippines presents value as a provider of technology and business process services aimed at improving operating outcomes for clients through consulting, outsourcing, and structured process support.. Value Points: Title: Outcome-oriented process support. Value Points: Description: CGI frames its business process services as designed to deliver business outcomes.. Value Points: Title: Integrated consulting and outsourcing. Value Points: Description: Public pages position CGI as combining consulting, systems integration, and outsourcing capabilities.. Value Points: Title: Industry-facing service structure. Value Points: Description: The five-area process-services model suggests tailored support for different operational workflows.. Company Overview: Highlights: First Philippines location established in 2007. Highlights: Listed in Outsource Accelerator directory. Highlights: Global CGI website and Philippines contact email are publicly listed. Description: CGI Philippines Inc appears in the Outsource Accelerator directory as the Philippines location of CGI, a global IT and business consulting/services provider. Public directory data indicates the company established its first location in the Philippines in 2007 and lists email and web contact details.. Competitive Differentiators: Differentiators: Title: Global services footprint. Differentiators: Description: Public materials present CGI Philippines as part of a global provider delivering IT, business consulting, and outsourcing services.. Differentiators: Title: Broad process expertise. Differentiators: Description: CGI describes business process services across five structured areas, indicating a multi-function operating model.. Differentiators: Title: Localized Philippines presence. Differentiators: Description: Outsource Accelerator identifies a Philippines location established in 2007, showing a long-standing local footprint.. Competitive Landscape: Competitors: Name: Accenture Philippines. Competitors: Relationship: direct. Competitors: Name: IBM Philippines. Competitors: Relationship: direct. Competitors: Name: Concentrix Philippines. Competitors: Relationship:

Strengths

• Brand Profile: Voice: professional. (public_web; observed 2026-08-17)
• Client Value Proposition: Summary: CGI Philippines presents value as a provider of technology and business process services aimed at improving operating outcomes for clients through consulting, outsourcing, and structured process support.. Value Points: Title: Outcome-oriented process support. Value Points: Description: CGI frames its business process services as designed to deliver business outcomes.. Value Points: Title: Integrated consulting and outsourcing. Value Points: Description: Public pages position CGI as combining consulting, systems integration, and outsourcing capabilities.. Value Points: Title: Industry-facing. (public_web; observed 2026-08-24)
• Company Overview: Highlights: First Philippines location established in 2007. Highlights: Listed in Outsource Accelerator directory. Highlights: Global CGI website and Philippines contact email are publicly listed. Description: CGI Philippines Inc appears in the Outsource Accelerator directory as the Philippines location of CGI, a global IT and business consulting/services provider. Public directory data indicates the company established its first location in the Philippines in 2007 and lists email and web contact details.. (public_web; observed 2026-08-24)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (company_website; observed 2026-08-23)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-24)

Firmographics

GB100 score

Overall score: 55

• egs: 47.9
• growth: 56.5
• reputation: 52.8
• ai_readiness: 50
• market_footprint: 59.2
• digital_readiness: 62.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Cgi Philippines INC's structured service taxonomy includes Content Moderation, Finance & Accounting, Technical Support, Customer Support, Recruitment. Hiring & Workforce Signals: Open Positions: Title: Back Office Support - Financial Account. Open Positions: Location: Taguig City, NCR. Open Positions: Seniority: Entry level. Open Positions: Department: BPO/Call Center. Open Positions: Title: Multilingual Service Desk Member - Spanish. Open Positions: Location: Taguig City, NCR. Open Positions: Seniority: Not specified. Open Positions: Department: IT support / service desk. Workforce Signals: Multilingual Support Hiring: true. Workforce Signals: Onsite Hybrid Work Arrangement: true. Workforce Signals: Flexible Locations In Metro Manila: true. Key Firmographics: Sectors Display: IT and business consulting. Sectors Display: Business process services. Headquarters Display: Not publicly specified in the directory entry; CGI’s global head office is in Montreal, Quebec, Canada.. Ownership Type Display: Not publicly verified in the provided sources.. Recent News: Articles: Date: 2026-05-21. Articles: Title: CGI expands AI capabilities in CGI Advantage. Articles: Source: CGI Philippines media center. Articles: Summary: CGI announced expanded AI capabilities within CGI Advantage, its ERP platform for state and local government.. Employee & Client Sentiment: Green Flags: Public careers pages indicate ongoing recruiting in the Philippines.. Green Flags: Company states operations across Taguig and Pasig City.. Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Business process services. Categories: Services: B2B operations support. Categories: Services: B2C operations support. Categories: Services: Purchase management. Categories: Services: Revenue management. Categories: Services: Supplier payments. Categories: Name: IT and business consulting. Categories: Services: IT consulting. Categories: Services: Business consulting. Categories: Services: Systems integration. Categories: Services: Outsourcing services. Executive Summary: Summary: CGI Philippines Inc is the Philippine presence of CGI, positioned publicly as an IT and business consulting services provider with business process services capabilities. Outsource Accelerator notes its Philippines entry date as 2007 and provides basic directory

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Pasig City. Centers: Country: Philippines. Centers: City: Taguig City. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Not publicly verified from the provided sources. Reputation & Reviews: Summary: Public employee-review sites show generally positive-to-mixed ratings for CGI, but these are company-wide and not verified as specific to CGI Philippines Inc.. Credentials: Detail: Based on thousands of reviews; work-life balance and culture score moderately above 3/5, with pay and management lower.. Credentials: Rating: 3.6/5. Credentials: Platform: Indeed. Credentials: Detail: Based on 78 reviews; employees commonly recommend the employer, but this is not Philippines-entity-specific.. Credentials: Rating: 4.0/5. Credentials: Platform: Jobstreet. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Microsoft Fabric. Service: Technical Support. Service: Content Moderation. Asset Logo: Visibility: public. Asset Favicon: Visibility: public. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.. Service: Finance & Accounting. Description Long: Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical.

Methodology

Cgi Philippines INC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 53 distinct source URLs and retained 60 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Content Moderation
• Finance & Accounting
• Technical Support
• Customer Support
• Recruitment

Industries Served

• E-commerce & Retail

Contact

Website: https://www.cgi.com/

Email: inquiries.ph.sea@cgi.com

Phone: -

LinkedIn: http://www.linkedin.com/company/cgi

Frequently Asked Questions

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