Affiliated Outsourcing scorecard
Last updated: 2026-08-26
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Company Overview
Affiliated Outsourcing is a BPO company.
[](http://www.squarespace.com/)
Executive summary
Client Value Proposition: Summary: Public materials suggest the firm positions itself around cost-effective outsourcing and business efficiency, but detailed client-facing claims were limited in the gathered sources.. Value Points: Title: Cost reduction. Value Points: Description: Public profile text indicates cost-effective solutions.. Value Points: Title: Business efficiency. Value Points: Description: Public profile text suggests the firm aims to improve operational efficiency.. Value Points: Title: Multi-service support. Value Points: Description: Directory coverage shows both voice and non-voice services, which can support broader process outsourcing needs.. Company Overview: Highlights: Public directory listings describe the company as a BPO firm with voice and non-voice outsourcing services.. Highlights: Public references indicate a Los Angeles headquarters and a Bacolod City operations center.. Highlights: The company website is publicly listed, but accessible source text was limited in the gathered materials.. Description: Affiliated Outsourcing appears to be a small BPO/call center provider with public references describing headquarters in Los Angeles and operations in Bacolod City, Philippines.. Competitive Differentiators: Differentiators: Title: Dual-location operating footprint. Differentiators: Description: Public sources describe a Los Angeles headquarters with a Bacolod City operations center, suggesting a U.S.-Philippines delivery structure.. Differentiators: Title: Mixed voice and non-voice service mix. Differentiators: Description: Directory coverage indicates the company offers both voice and non-voice outsourcing services.. Differentiators: Title: Cross-industry coverage. Differentiators: Description: Publicly listed sectors include retail, manufacturing, and financial services.. Key Firmographics: Founded Year: 2016. Sectors Display: Retail. Sectors Display: Manufacturing. Sectors Display: Financial services. Headquarters Display: Los Angeles, USA; operations center in Bacolod City, Philippines. Employee Count Display: just under 50. Leadership & Executives: Executives: Name: Connor
Strengths
- Client Value Proposition: Summary: Public materials suggest the firm positions itself around cost-effective outsourcing and business efficiency, but detailed client-facing claims were limited in the gathered sources.. Value Points: Title: Cost reduction. Value Points: Description: Public profile text indicates cost-effective solutions.. Value Points: Title: Business efficiency. Value Points: Description: Public profile text suggests the firm aims to improve operational efficiency.. Value Points: Title: Multi-service support. Value Points: Description: Directory coverage shows both voice and non-voice services, which can. (public_web; observed 2026-08-25)
- Company Overview: Highlights: Public directory listings describe the company as a BPO firm with voice and non-voice outsourcing services.. Highlights: Public references indicate a Los Angeles headquarters and a Bacolod City operations center.. Highlights: The company website is publicly listed, but accessible source text was limited in the gathered materials.. Description: Affiliated Outsourcing appears to be a small BPO/call center provider with public references describing headquarters in Los Angeles and operations in Bacolod City, Philippines.. (public_web; observed 2026-08-25)
- Competitive Differentiators: Differentiators: Title: Dual-location operating footprint. Differentiators: Description: Public sources describe a Los Angeles headquarters with a Bacolod City operations center, suggesting a U.S.-Philippines delivery structure.. Differentiators: Title: Mixed voice and non-voice service mix. Differentiators: Description: Directory coverage indicates the company offers both voice and non-voice outsourcing services.. Differentiators: Title: Cross-industry coverage. Differentiators: Description: Publicly listed sectors include retail, manufacturing, and financial services.. (public_web; observed 2026-05-08)
Gaps
- The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
- The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-05)
- The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-05-08)
Firmographics
GB100 score
Overall score: 47
- egs: 36
- growth: 50
- reputation: 45.5
- ai_readiness: 50
- market_footprint: 50
- digital_readiness: 52.6
Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.
Services and operating scope
Competitive Landscape: Competitors: Name: SPLACE BPO. Competitors: Relationship: adjacent. Competitors: Name: Other contact center/BPO providers. Competitors: Relationship: direct. Positioning: BPO and contact center provider focused on outsourced contact center services, data processing, and telemarketing-oriented organic marketing solutions.. Market Signals: Headquartered in Los Angeles with operations in Bacolod City. Market Signals: Offers services across multiple verticals including insurance, mortgages, solar, home improvement, B2B marketing, telecom, real estate, and accounting. Differentiators: Cloud-based contact center services. Differentiators: Data processing services. Differentiators: Telemarketing and organic marketing focus. Differentiators: Multi-channel communication support. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Voice outsourcing. Categories: Services: Telemarketing. Categories: Name: Non-voice outsourcing. Categories: Services: Medical billing. Categories: Services: Data entry. Tech Stack & Tools: Tools: Category: CCaaS. Tools: Confidence: confirmed. Tools: Product Name: Cloud-based contact center. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Live chat (web and in-app). Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: SMS services. Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Digital communication channels (Line, WhatsApp, Facebook Messenger). Tools: Category: Other. Tools: Confidence: confirmed. Tools: Product Name: Phone calls. Delivery Center Details: Centers: City: Los Angeles. Centers: Country: United States. Centers: City: Bacolod City. Centers: Country: Philippines. Financial Health: Overall Health: unknown. Pricing & Engagement: Summary: No verifiable public pricing, contract, or engagement model details were found in the gathered sources.. Reputation & Reviews: Summary: Public review coverage was limited; one directory source indicates a Clutch profile exists, but no verified rating details were available in the gathered material.. Executive Summary: Summary: Public listings characterize Affiliated Outsourcing as a BPO provider focused on voice and non-voice outsourcing, with reported operations in the
Geography
Asset Logo: Visibility: public. Description Long: [](http://www.squarespace.com/).
Methodology
Affiliated Outsourcing's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.
Coverage gaps
- Insufficient public evidence for employee coverage.
- Insufficient public evidence for headquarters coverage.
- Insufficient public evidence for service taxonomy coverage.
- Insufficient public evidence for industry taxonomy coverage.
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