Agape Connecting People Pte LTD scorecard

Company Overview

Agape Connecting People Pte LTD is a BPO company, founded in 2012, with approximately 50-99 employees. They specialize in Sales & Marketing, Technical Support, Recruitment Process Outsourcing. They serve the E-commerce & Retail industries.

Agape Connecting People focuses on helping its client companies retain their clients, increase their business leads, and preserve their business continuity. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: purpose-driven. Voice: social-impact-oriented. Voice: inclusive. Tagline: A contact centre dedicated to providing a new lease of life and a beacon of hope for the unserved.. Imagery Style: community and empowerment oriented. Client Value Proposition: Summary: Agape Connecting People appears to offer outsourced customer communication services while emphasizing a mission-driven workforce model and technology-enabled, multi-channel engagement.. Value Points: Title: Outsourced communication support. Value Points: Description: Public sources indicate the company delivers contact centre and BPO services for customer interaction needs.. Value Points: Title: Multi-channel delivery. Value Points: Description: The firm publicly references voice, email, and webchat handling, which supports omnichannel customer engagement.. Value Points: Title: Purpose-aligned operations. Value Points: Description: Its social-enterprise orientation may appeal to buyers looking for vendors with explicit social-impact commitments.. Company Overview: Tagline: A contact centre dedicated to providing a new lease of life and a beacon of hope for the unserved.. Highlights: Singapore-based contact centre services provider. Highlights: Positions itself as a social enterprise creating employment opportunities for disadvantaged groups. Highlights: Public profiles indicate a headquarters at 31 Ubi Road 1, #03-06, Singapore 408694. Description: Agape Connecting People Pte Ltd appears to be a Singapore-based contact centre and business process outsourcing provider focused on communication services and social-impact employment.. Competitive Differentiators: Differentiators: Title: Social-impact hiring model. Differentiators: Description: Public materials state the company was set up to provide employment for disadvantaged groups, including ex-offenders, physically challenged persons, single mothers, and other marginalized individuals.. Differentiators: Title: Multi-channel contact centre capability. Differentiators: Description: Public sources describe the business as handling voice, email, and webchat interactions,

Strengths

• Brand Profile: Voice: purpose-driven. Voice: social-impact-oriented. Voice: inclusive. Tagline: A contact centre dedicated to providing a new lease of life and a beacon of hope for the unserved.. Imagery Style: community and empowerment oriented. (public_web; observed 2026-08-26)
• Client Value Proposition: Summary: Agape Connecting People appears to offer outsourced customer communication services while emphasizing a mission-driven workforce model and technology-enabled, multi-channel engagement.. Value Points: Title: Outsourced communication support. Value Points: Description: Public sources indicate the company delivers contact centre and BPO services for customer interaction needs.. Value Points: Title: Multi-channel delivery. Value Points: Description: The firm publicly references voice, email, and webchat handling, which supports omnichannel customer engagement.. Value Points: Title: Purpose-aligned operations. Value Points: Description:. (public_web; observed 2025-08-21)
• Company Overview: Tagline: A contact centre dedicated to providing a new lease of life and a beacon of hope for the unserved.. Highlights: Singapore-based contact centre services provider. Highlights: Positions itself as a social enterprise creating employment opportunities for disadvantaged groups. Highlights: Public profiles indicate a headquarters at 31 Ubi Road 1, #03-06, Singapore 408694. Description: Agape Connecting People Pte Ltd appears to be a Singapore-based contact centre and business process outsourcing provider focused on communication services. (public_web; observed 2025-08-21)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-08-21)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-26)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-26)

Firmographics

GB100 score

Overall score: 47

• egs: 39
• growth: 56.5
• reputation: 50.4
• ai_readiness: 50
• market_footprint: 31.2
• digital_readiness: 55.5

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Agape Connecting People Pte LTD's structured service taxonomy includes Sales & Marketing, Technical Support, Recruitment Process Outsourcing. Competitive Landscape: Competitors: Name: Unknown. Competitors: Relationship: alternative. Positioning: Purpose-led contact centre and BPO provider focused on employing disadvantaged groups while delivering multi-channel contact centre services.. Market Signals: described publicly as a contact centre and BPO service provider. Market Signals: public listings reference services across contact centre solutions, training, and digital marketing. Differentiators: social-impact employment model. Differentiators: multi-channel contact centre services. Differentiators: training-oriented positioning. Key Firmographics: Founded Year: 2012. Sectors Display: Contact centre services. Sectors Display: Business process outsourcing. Sectors Display: Professional training and coaching. Headquarters Display: 31 Ubi Road 1, #03-06, Singapore 408694. Ownership Type Display: Private Limited Company. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Contact centre services. Categories: Services: Inbound and outbound contact centre operations. Categories: Services: Voice call handling. Categories: Services: Email management. Categories: Services: Webchat interaction. Categories: Services: Multi-channel customer interaction solutions. Categories: Name: Business process outsourcing. Categories: Services: Business process services. Categories: Services: Communication strategy support. Categories: Services: Technology-enabled outsourcing. Categories: Name: Related capability areas. Categories: Services: Customer relationship management support. Categories: Services: Call centre software support. Categories: Services: Digital engagement support. Executive Summary: Summary: Agape Connecting People Pte Ltd is a Singapore private company founded in 2012 that publicly presents itself as a contact centre and BPO provider with a social-impact mission. Public sources associate it with outsourced contact centre services, communication specialists, and employment opportunities for disadvantaged groups.. Tech Stack & Tools: Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Webchat. Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Email marketing. Tools: Category: Other. Tools: Confidence: inferred. Tools: Product Name: Call center software. Tools: Category: CRM. Tools: Confidence: inferred. Tools: Product Name:

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Singapore. Centers: Country: Singapore. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public sources identify Anil David as the founder of Agape Connecting People Pte Ltd.. Executives: Name: Anil David. Executives: Title: Founder. Executives: Bio: A public advisory board page describes him as the Founder and Business Development Director of Agape Connecting People Pte. Ltd.. Executives: Name: Anil David. Executives: Title: Founder and Business Development Director. Asset Logo: Visibility: public. Service: Technical Support. Service: Sales & Marketing.

Methodology

Agape Connecting People Pte LTD's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 17 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Technical Support
• Recruitment Process Outsourcing

Industries Served

• E-commerce & Retail

Contact

Website: https://www.agape-cp.com

Email: info@agape-cp.com

Phone: 65 6697 4170

LinkedIn: http://www.linkedin.com/company/agape-cp

Frequently Asked Questions

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