Kdci Outsourcing scorecard

Last updated: 2026-08-26

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Company Overview

Kdci Outsourcing is a BPO company.

Executive summary

Brand Profile: Voice: results-driven. Voice: customized. Voice: professional. Voice: service-oriented. Tagline: Top Offshore Staffing & Outsourcing Company Philippines. Imagery Style: null. Client Value Proposition: Summary: KDCI presents its value proposition as cost-effective offshore staffing and outsourced execution that helps companies scale operations with specialized teams in the Philippines.. Value Points: Title: Cost-effective delivery. Value Points: Description: Public profiles describe the company as providing cost-effective outsourcing solutions.. Value Points: Title: Scalable specialized support. Value Points: Description: The company positions its services around custom offshore teams across multiple functions.. Value Points: Title: Operational breadth. Value Points: Description: Its service mix covers both operational back office work and customer-facing or creative work.. Company Overview: Tagline: Top Offshore Staffing & Outsourcing Company Philippines. Highlights: Positions itself as a results-driven BPO company. Highlights: Offers offshore staffing and outsourcing solutions. Highlights: Publicly lists offices in Pasig City, Metro Manila and Carson, California. Description: KDCI Outsourcing is a Philippines-based business process outsourcing and offshore staffing provider that customizes solutions across multiple business functions and industries.. Competitive Differentiators: Differentiators: Title: Offshore staffing specialization. Differentiators: Description: Public materials emphasize offshore staffing and customized outsourcing solutions rather than a single narrow service line.. Differentiators: Title: Broad service coverage. Differentiators: Description: The company lists support across creative, customer support, back office, accounting, web development, and AI-related functions.. Differentiators: Title: Philippines delivery with U.S. presence. Differentiators: Description: Public contact information shows delivery operations in the Philippines and a U.S. office in California.. Differentiators: Title: Custom solution positioning. Differentiators: Description: The homepage describes the company as customizing offshore solutions to meet unique business

Strengths

  • Brand Profile: Voice: results-driven. Voice: customized. Voice: professional. Voice: service-oriented. Tagline: Top Offshore Staffing & Outsourcing Company Philippines. Imagery Style: null. (public_web; observed 2026-08-26)
  • Client Value Proposition: Summary: KDCI presents its value proposition as cost-effective offshore staffing and outsourced execution that helps companies scale operations with specialized teams in the Philippines.. Value Points: Title: Cost-effective delivery. Value Points: Description: Public profiles describe the company as providing cost-effective outsourcing solutions.. Value Points: Title: Scalable specialized support. Value Points: Description: The company positions its services around custom offshore teams across multiple functions.. Value Points: Title: Operational breadth. Value Points: Description: Its service mix covers. (public_web; observed 2026-05-20)
  • Company Overview: Tagline: Top Offshore Staffing & Outsourcing Company Philippines. Highlights: Positions itself as a results-driven BPO company. Highlights: Offers offshore staffing and outsourcing solutions. Highlights: Publicly lists offices in Pasig City, Metro Manila and Carson, California. Description: KDCI Outsourcing is a Philippines-based business process outsourcing and offshore staffing provider that customizes solutions across multiple business functions and industries.. (public_web; observed 2026-08-23)

Gaps

  • The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-26)
  • The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-05-20)
  • The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-08-07)

Firmographics

GB100 score

Overall score: 47

  • egs: 36
  • growth: 50
  • reputation: 45.5
  • ai_readiness: 50
  • market_footprint: 50
  • digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Competitive Landscape: Competitors: Name: Other BPO providers. Competitors: Evidence: Company describes itself as a BPO and offshore staffing company offering services across multiple industries.. Competitors: Relationship: direct. Competitors: Name: Offshore staffing firms. Competitors: Evidence: Company explicitly positions around offshore staffing.. Competitors: Relationship: direct. Competitors: Name: In-house shared services teams. Competitors: Evidence: Its services replace or supplement internal functions such as support, design, development, and back office work.. Competitors: Relationship: alternative. Positioning: Philippines-based offshore staffing and outsourcing provider serving multiple industries with a broad service mix.. Market Signals: Website positions the firm as a results-driven BPO company serving all industries and specializations.. Market Signals: LinkedIn description emphasizes creative design, digital content creation, and ecommerce back office support.. Differentiators: Broad service mix across back office, customer support, creative, web development, and specialized staffing roles.. Differentiators: Philippines HQ plus U.S. office footprint.. Differentiators: Public career listings indicate coverage across operations, marketing, design, IT, and client. Hiring & Workforce Signals: Open Positions: Title: E-commerce Chargeback Specialist P28K/Month-Remote, Night Shift. Open Positions: Location: Remote. Open Positions: Seniority: null. Open Positions: Department: E-commerce / Operations. Open Positions: Title: ClickUp Specialist (Consultant), Hybrid. Open Positions: Location: Hybrid. Open Positions: Seniority: Consultant. Open Positions: Department: Operations / Project Management. Open Positions: Title: Salesforce Administrator, Remote. Open Positions: Location: Remote. Open Positions: Seniority: null. Open Positions: Department: Sales / Marketing Operations. Open Positions: Title: UI/UX Designer, Hybrid. Open Positions: Location: Hybrid. Open Positions: Seniority: null. Open Positions: Department: Design / Product. Open Positions: Title: Customer Service Representative, Hybrid. Open Positions: Location: Hybrid. Open Positions: Seniority: null. Open Positions: Department: Customer Support. Open Positions: Title: Junior AI Marketing Specialist, Hybrid. Open Positions: Location: Hybrid. Open Positions: Seniority: Junior. Open Positions:

Geography

Delivery Center Details: Centers: City: Pasig City, Metro Manila. Centers: Model: Philippine office / HQ. Centers: Country: Philippines. Centers: City: Carson, California. Centers: Model: USA office. Centers: Country: United States. Key Firmographics: Founded Year: 2011. Sectors Display: Outsourcing. Sectors Display: Business Process Outsourcing (BPO). Sectors Display: Offshore Staffing. Sectors Display: Creative Services. Sectors Display: Digital Content Creation. Sectors Display: eCommerce Support. Sectors Display: Customer Support. Sectors Display: Web Development. Headquarters Display: Pasig City, Metro Manila, Philippines. Ownership Type Display: Private. Services & Offerings: Categories: Name: Finance & Accounting. Categories: Services: Outsourced accounting. Categories: Services: Outsourced finance and accounting support. Categories: Name: Customer Support / Contact Center. Categories: Services: Contact center services. Categories: Services: Customer support services. Categories: Services: eCommerce customer support. Categories: Name: Back Office. Categories: Services: Back office support. Categories: Services: Data entry services. Categories: Services: eCommerce product data entry. Categories: Name: Creative Services. Categories: Services: Graphic design. Categories: Services: Photo editing. Categories: Services: Video editing. Categories: Services: Design and branding. Categories: Name: Web & App Development. Categories: Services: Web development. Categories: Services: Responsive web development. Categories: Services: Back-end development. Categories: Services: Full-stack development. Categories: Services: Mobile app development. Categories: Name: Project Delivery & QA. Categories: Services: Project management. Categories: Services: Quality assurance testing. Categories: Name: AI & Machine Learning. Categories: Services: AI services. Categories: Services: Machine learning services. Financial Health: Overall Health: unknown. Pricing & Engagement: Models: Name: Project-based engagement. Models: Best For: Small initial outsourcing engagements. Models: Description: Clutch lists a minimum project size of $1,000+.. Models: Name: Hourly rate engagement. Models: Best For: Flexible outsourced staffing

Methodology

Kdci Outsourcing's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 20 distinct source URLs and retained 16 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

  • Insufficient public evidence for employee coverage.
  • Insufficient public evidence for headquarters coverage.
  • Insufficient public evidence for service taxonomy coverage.
  • Insufficient public evidence for industry taxonomy coverage.

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Contact

Website: https://www.kdci.co

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