Alldigi Tech scorecard

Company Overview

Alldigi Tech is a BPO company. They specialize in Payroll Processing, Sales & Marketing, Human Resources, Finance & Accounting, Customer Support.

Founded in 1998 and headquartered in Chennai, Alldigi Tech (formerly Allsec Technologies) is a global digital business services provider and a part of Digitide Solutions Limited. With a legacy of over 25 years, we have earned the trust of more than 600 clients across 60+ countries, including several Fortune 100 companies, by consistently delivering value through intelligent and experience-led transformation. Our core focus lies in EXM and CXM which are critical levers of enterprise growth in today’s digital economy. Our customizable AI-driven Hire-to-Retire HCM is built with global payroll capabilities for companies ranging from startups to enterprises. By enhancing customer engagement across industries like banking, healthcare, retail, and technology, we deliver outcomes that are measurable, scalable, and future ready. Driven by a global team of over 6,500 professionals, we bring together deep domain expertise and advanced digital capabilities including AI, automation, analytics, and mobile technologies to solve complex business challenges. Whether transforming employee operations or enabling seamless customer journeys, Alldigi is the trusted partner for enterprises ready to grow with confidence.

Executive summary

Brand Profile: Voice: professional. Voice: technology-forward. Voice: customer-service oriented. Client Value Proposition: Summary: Alldigi Tech’s stated value proposition is to help enterprises improve efficiency, compliance, and employee/customer experience through integrated outsourcing, payroll, HR, finance, and CX operations.. Value Points: Title: Operational efficiency. Value Points: Description: The company markets integrated and automated service delivery for payroll and business processes.. Value Points: Title: Compliance support. Value Points: Description: Public materials highlight compliance-related payroll and CX services.. Value Points: Title: Employee and customer experience focus. Value Points: Description: The company positions its EXM and CXM services around employee-centric and customer-centric workflows.. Company Overview: Tagline: Alldigi Tech (formerly Allsec Technologies) is positioned as an AI-powered CXM and employee-experience services provider.. Highlights: Formerly known as Allsec Technologies Limited.. Highlights: Website messaging describes AI-powered CXM and employee experience offerings.. Highlights: Public sources indicate the company is headquartered in Chennai, India.. Highlights: Company filings show incorporation on 1998-08-24 and listing on recognized stock exchanges.. Description: Alldigi Tech Limited is an India-based outsourcing and business process management company focused on customer experience management, employee experience management, payroll, HR, finance, and compliance services for enterprise customers in India and outside India.. Competitive Differentiators: Differentiators: Title: Integrated CXM and EXM platform. Differentiators: Description: Public materials present the company as combining customer-facing outsourcing with employee-experience and payroll operations under one platform.. Differentiators: Title: AI-enabled and automated delivery. Differentiators: Description: Website messaging emphasizes AI-powered services and fully automated payroll processing.. Differentiators: Title: Enterprise and global scope. Differentiators: Description: Public sources state the company serves customers in India and outside India and references

Strengths

• Brand Profile: Voice: professional. Voice: technology-forward. Voice: customer-service oriented. (public_web; observed 2026-08-25)
• Client Value Proposition: Summary: Alldigi Tech’s stated value proposition is to help enterprises improve efficiency, compliance, and employee/customer experience through integrated outsourcing, payroll, HR, finance, and CX operations.. Value Points: Title: Operational efficiency. Value Points: Description: The company markets integrated and automated service delivery for payroll and business processes.. Value Points: Title: Compliance support. Value Points: Description: Public materials highlight compliance-related payroll and CX services.. Value Points: Title: Employee and customer experience focus. Value Points: Description: The company. (public_web; observed 2026-08-25)
• Company Overview: Tagline: Alldigi Tech (formerly Allsec Technologies) is positioned as an AI-powered CXM and employee-experience services provider.. Highlights: Formerly known as Allsec Technologies Limited.. Highlights: Website messaging describes AI-powered CXM and employee experience offerings.. Highlights: Public sources indicate the company is headquartered in Chennai, India.. Highlights: Company filings show incorporation on 1998-08-24 and listing on recognized stock exchanges.. Description: Alldigi Tech Limited is an India-based outsourcing and business process management company focused on customer experience management,. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2026-08-25)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-25)

Firmographics

GB100 score

Overall score: 47

• egs: 36
• growth: 50
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 50
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Alldigi Tech's structured service taxonomy includes Payroll Processing, Sales & Marketing, Human Resources, Finance & Accounting, Customer Support. Competitive Landscape: Competitors: Name: Teleperformance. Competitors: Evidence: Large-scale customer experience and BPO provider competing in outsourced support and delivery services.. Competitors: Relationship: direct. Competitors: Name: Concentrix. Competitors: Evidence: Global customer experience and BPO competitor in similar service categories.. Competitors: Relationship: direct. Competitors: Name: Firstsource. Competitors: Evidence: BPO provider serving customer support and back-office operations.. Competitors: Relationship: direct. Competitors: Name: WNS. Competitors: Evidence: Business process management competitor with comparable outsourcing services.. Competitors: Relationship: direct. Positioning: AI-powered BPO and customer support provider with multi-region delivery and compliance-oriented operations.. Market Signals: Operations across 70+ countries were stated on the corporate site.. Market Signals: The company’s careers page cited 4,000+ FTEs and five contact centers.. Market Signals: Customer service page listed L1/L2/L3 tech support, product support, helpdesk, troubleshooting, in-warranty service management, and self-service portals.. Differentiators: Multi-region delivery emphasis. Differentiators: In-country compliance focus. Differentiators: Customer service outsourcing offerings. Differentiators: Technology-oriented positioning. Key Firmographics: Founded Year: 1998. Sectors Display: Outsourcing. Sectors Display: Business process management. Sectors Display: Customer experience management. Sectors Display: Employee experience management. Sectors Display: Payroll/HR services. Headquarters Display: Chennai, Tamil Nadu, India. Ownership Type Display: Public company; listed on recognized stock exchange(s). Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Customer Experience Management (CXM). Categories: Services: Customer service. Categories: Services: Collections. Categories: Services: Healthcare solutions. Categories: Services: Finance and accounting outsourcing. Categories: Services: Background verification. Categories: Services: Insurance services. Categories: Services: Know your customer / anti-money laundering services. Categories: Name: Employee Experience Management (EXM). Categories: Services: Payroll services. Categories: Services: SmartPay. Categories: Services: SmartHR. Categories: Services: HRMS solutions. Categories: Name: Business process management. Categories: Services: AI-enabled business process management. Categories: Services: Integrated payroll workflow automation. Categories:

Geography

Delivery Center Details: Centers: City: Chennai. Centers: Country: India. Centers: City: Bengaluru. Centers: Country: India. Centers: City: Noida. Centers: Country: India. Centers: City: Hyderabad. Centers: Country: India. Centers: City: Kolkata. Centers: Country: India. Centers: City: Mumbai. Centers: Country: India. Executive Summary: Summary: Alldigi Tech is an outsourcing and BPM provider serving enterprise customers with CXM, EXM, payroll, HR, finance, and compliance services, with public materials emphasizing AI-enabled delivery and integrated automation for payroll and employee-experience workflows.. Asset Fact Document Summary: Role: investor_financial_document. Summary: ## Form No. MGT-7 ## Annual Return (other than OPCs and Small Companies) Form language [Pursuant to sub-section (1) of section 92 of the Companies Act, 2013 and sub-rule (1) of rule 11 of the Companies (Management and Administration) Rules, 2014] English Hindi *All fields marked in * are mandatory* *Refer instruction kit for filing the form* ## I REGISTRATION AND OTHER DETAILS i *Corporate Identity Number (CIN) ii (a) *Financial year for which the annual return is being filed (From date) (DD/MM/YYYY) L72300TN1998PLC041033 (b) *Financial year for which the annual return is being filed (To date) (DD/MM/YYYY) 01/04/2024 (c) *Type of Annual filing 31/03/2025 Original Revised (d) SRN of MGT-7 filed earlier for the same financial years iii | Particulars | As on filing date | As on the financial year end date | | --- | --- | --- | | Name of the company | ALLDIGI TECH LIMITED | ALLDIGI TECH LIMITED | | Registered office address | 46 C, Velachery Main RoadVelachery,NA,Chennai,Chennai,TamilNadu,India,600042 | 46 C, Velachery Main RoadVelachery,NA,Chennai,Chennai,TamilNadu,India,600042 | | Latitude details |

Methodology

Alldigi Tech's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 36 distinct source URLs and retained 46 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for employee coverage.
• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for industry taxonomy coverage.

Services

• Payroll Processing
• Sales & Marketing
• Human Resources
• Finance & Accounting
• Customer Support

Contact

Website: https://www.alldigitech.com

Email: careers@alldigitech.com

Phone: 4273190

Frequently Asked Questions

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