Alpha BPO scorecard

Company Overview

Alpha BPO is a BPO company, founded in 1998, with approximately 1-49 employees. They specialize in Sales & Marketing, Customer Support, Recruitment, Data Entry & Processing, Back Office. They serve the E-commerce & Retail industries.

While they’re based in India, they’ve since expanded their base operations to a branch in the United States to accommodate more time zones better. They have anywhere from 11 to 50 employees, and their last reported annual revenue is slightly less than $5 million. This BPO organization is known for its excellent service providing businesses with IT solutions and more to enhance their growth. The focus remains on delivering consistent service quality and dependable outcomes.

Executive summary

Brand Profile: Voice: service-oriented. Voice: solution-focused. Client Value Proposition: Summary: Alpha BPO presents itself as a broad outsourcing partner that can support both operational back-office work and digital/production services.. Value Points: Title: One provider for multiple functions. Value Points: Description: Public materials combine outsourcing, IT, web, and prepress capabilities in one offering set.. Value Points: Title: International servicing posture. Value Points: Description: The company states it serves clients across the globe and lists contacts in both India and the USA.. Value Points: Title: Production and digital support. Value Points: Description: The prepress and web service pages indicate support for content-heavy and web-facing workflows.. Company Overview: Tagline: Alpha BPO is presented as an IT and BPO service provider serving clients globally.. Highlights: Public website and brochure describe Alpha BPO as a global IT/BPO service provider.. Highlights: Public contact information lists offices in Rajkot, India and Dallas, Texas.. Highlights: Website content includes web design/development and prepress service pages.. Description: Public sources identify Alpha BPO as a business process outsourcing and IT services company with operations and contact points in India and the United States. Its public website also presents web design, web development, and prepress-related offerings.. Competitive Differentiators: Differentiators: Title: Multi-service positioning. Differentiators: Description: Public materials show Alpha BPO combining BPO, IT, web development, digital marketing, and prepress services under one brand.. Differentiators: Title: Global client orientation. Differentiators: Description: The company describes itself as serving clients across the globe.. Differentiators: Title: Multiple public office footprints. Differentiators: Description: Public contact pages list locations in India, the United States, and a separate South Africa-related

Strengths

• Brand Profile: Voice: service-oriented. Voice: solution-focused. (public_web; observed 2026-02-01)
• Client Value Proposition: Summary: Alpha BPO presents itself as a broad outsourcing partner that can support both operational back-office work and digital/production services.. Value Points: Title: One provider for multiple functions. Value Points: Description: Public materials combine outsourcing, IT, web, and prepress capabilities in one offering set.. Value Points: Title: International servicing posture. Value Points: Description: The company states it serves clients across the globe and lists contacts in both India and the USA.. Value Points: Title: Production. (public_web; observed 2025-11-03)
• Company Overview: Tagline: Alpha BPO is presented as an IT and BPO service provider serving clients globally.. Highlights: Public website and brochure describe Alpha BPO as a global IT/BPO service provider.. Highlights: Public contact information lists offices in Rajkot, India and Dallas, Texas.. Highlights: Website content includes web design/development and prepress service pages.. Description: Public sources identify Alpha BPO as a business process outsourcing and IT services company with operations and contact points in India and the. (public_web; observed 2025-11-03)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-02-01)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-08-09)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2025-11-03)

Firmographics

GB100 score

Overall score: 47

• egs: 42.3
• growth: 56.5
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 30.5
• digital_readiness: 54.9

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Alpha BPO's structured service taxonomy includes Sales & Marketing, Customer Support, Recruitment, Data Entry & Processing, Back Office. Competitive Landscape: Competitors: Name: Outsource Accelerator-listed BPO providers. Competitors: Evidence: Industry directory positioning; Alpha BPO appears in a BPO review/comparison listing.. Competitors: Relationship: alternative. Competitors: Name: Web design and development agencies. Competitors: Evidence: Alpha BPO publicly presents itself as a web design and development company.. Competitors: Relationship: adjacent. Competitors: Name: Prepress service providers. Competitors: Evidence: Alpha BPO publicly offers prepress solutions.. Competitors: Relationship: adjacent. Positioning: A broad outsourcing/BPO provider with public positioning across IT solutions, business solutions, outsourcing, web design/development, and prepress services.. Market Signals: Public directory presence suggests an SMB/mid-market services profile.. Market Signals: Multi-region footprint may indicate cross-border delivery or representative offices.. Differentiators: Publicly spans multiple service lines across outsourcing, IT, web, and prepress.. Differentiators: Publicly lists presence in multiple countries/regions.. Key Firmographics: Revenue Display: Approximately $5 million listed by a third-party directory; not independently verified by Alpha BPO's own public materials.. Sectors Display: Business Process Outsourcing. Sectors Display: Information Technology Services. Sectors Display: Web Design. Sectors Display: Web Development. Sectors Display: Prepress / Print Production Support. Headquarters Display: Rajkot, Gujarat, India; also a public U.S. contact address in Dallas, Texas, USA.. Ownership Type Display: Privately held; exact ownership structure not publicly verified.. Leadership & Executives: Executives: Bio: Public LinkedIn content identifies Kevin B as Founder and CEO of Alpha BPO and states he founded the company in 2006. The profile also describes him as leading the group's direction and client processes.. Executives: Name: Kevin B. Executives: Title: Founder and CEO. Executives: Linkedin Url: null. Executives: Bio: Listed on a public team page for alphabpo.net as Founder & CEO.. Executives: Name: Carlos Aguirre. Executives: Title: Founder & CEO. Executives: Linkedin Url: null. Executives: Bio: Listed on a public

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Dallas. Centers: Country: United States. Centers: City: Rajkot. Centers: Country: India. Centers: City: Managua. Centers: Country: Nicaragua. Centers: City: Umhlanga. Centers: Country: South Africa. Centers: City: Durban. Centers: Country: South Africa. Reputation & Reviews: Summary: Public review and credential information is limited in the available sources. A third-party directory lists a revenue estimate and contact details, but no reliable public customer rating was verified for the Alpha BPO entity on alphabpo.com.. Credentials: Detail: Lists Alpha BPO profile information including an estimated revenue figure and headquarters location, but no verified customer rating was available.. Credentials: Rating: null. Credentials: Platform: ZoomInfo. Financial Health: Overall Health: unknown. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: BPO / Outsourcing. Categories: Services: Business process outsourcing. Categories: Services: Back-office support. Categories: Name: IT and Web Services. Categories: Services: Website design. Categories: Services: Website development. Categories: Services: Professional IT support. Categories: Name: Creative / Production Services. Categories: Services: Digital prepress solutions. Categories: Services: Print-material preparation. Categories: Name: Digital Marketing. Categories: Services: Digital marketing services. Executive Summary: Summary: Alpha BPO appears to be a privately operated outsourcing provider with a public-facing focus on BPO, IT services, web design and development, and prepress solutions. Publicly visible company information is limited, but the firm markets itself as serving clients across the globe.. Asset Logo: Visibility: public. Asset Document: Visibility: internal. Compliance: GDPR Attestation. Service: Sales & Marketing. Service: Recruitment. Service: Back Office. Service: Customer Support. Description Long: Established in the year 2006, Alpha BPO is a firm offering

Methodology

Alpha BPO's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 19 distinct source URLs and retained 32 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Sales & Marketing
• Customer Support
• Recruitment
• Data Entry & Processing
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.alphabpo.com

Email: info@alphabpo.com

Phone: 1 201 252 7721

LinkedIn: http://www.linkedin.com/company/alpha-bpo

Frequently Asked Questions

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