Ansercomm scorecard

Company Overview

Ansercomm is a BPO company, founded in 1964, with approximately 1-49 employees. They serve the E-commerce & Retail industries.

Executive summary

Brand Profile: Voice: service-oriented. Voice: direct. Voice: availability-focused. Tagline: family of call center solutions!. Imagery Style: service/operations-oriented web branding with emphasis on live answering and 24/7 availability. Client Value Proposition: Summary: Ansercomm positions itself as a way for clients to avoid missed calls and maintain always-on customer communication through live, customized answering support.. Value Points: Title: Never miss a call. Value Points: Description: The company’s public messaging focuses on keeping lines open 24 hours a day, 7 days a week.. Value Points: Title: Custom handling instructions. Value Points: Description: Public materials describe an integrated system that displays office hours, emergency numbers, on-call contacts, and other client-specific instructions to operators.. Value Points: Title: Support across industries and business sizes. Value Points: Description: The company states its services span all industries and all business sizes.. Value Points: Title: Office-extension style support. Value Points: Description: Public pages frame the service as a virtual office or office-away-from-the-office model for message handling and call management.. Company Overview: Tagline: We provide local and national phone answering services 24/7.. Highlights: 24/7/365 answering service availability. Highlights: Live U.S. agents. Highlights: Custom call-handling support for New Jersey and national businesses. Highlights: Medical and HIPAA-oriented answering services. Highlights: Virtual receptionist and office-support style services. Description: Ansercomm is a U.S.-based telephone answering and virtual receptionist provider that offers custom call-handling support for businesses and organizations across multiple industries. Public sources describe it as operating with live U.S. agents and 24/7/365 availability.. Competitive Differentiators: Differentiators: Title: 24/7 human answer coverage. Differentiators: Description: Public materials emphasize continuous 24/7/365 live answering by local customer

Strengths

• Brand Profile: Voice: service-oriented. Voice: direct. Voice: availability-focused. Tagline: family of call center solutions!. Imagery Style: service/operations-oriented web branding with emphasis on live answering and 24/7 availability. (public_web; observed 2025-04-25)
• Client Portfolio: Clients: Segment: SMB/mid-market. Clients: Industry: Healthcare. Clients: Client Name: medical practices. Clients: Segment: SMB/mid-market. Clients: Industry: Utilities. Clients: Client Name: utility companies. Clients: Segment: SMB/mid-market. Clients: Industry: Public Sector. Clients: Client Name: municipal response teams. Clients: Segment: SMB/mid-market. Clients: Industry: Business Services. Clients: Client Name: sales organizations. Industry Concentration: Healthcare. Industry Concentration: Utilities. Industry Concentration: Public Sector. Industry Concentration: Sales/Business Services. (public_web; observed 2026-08-07)
• Client Value Proposition: Summary: Ansercomm positions itself as a way for clients to avoid missed calls and maintain always-on customer communication through live, customized answering support.. Value Points: Title: Never miss a call. Value Points: Description: The company’s public messaging focuses on keeping lines open 24 hours a day, 7 days a week.. Value Points: Title: Custom handling instructions. Value Points: Description: Public materials describe an integrated system that displays office hours, emergency numbers, on-call contacts, and other. (public_web; observed 2025-05-21)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2025-04-25)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (public_web; observed 2025-05-21)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-07)

Firmographics

GB100 score

Overall score: 47

• egs: 45.2
• growth: 56.5
• reputation: 45.5
• ai_readiness: 50
• market_footprint: 29.4
• digital_readiness: 52.6

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Client Portfolio: Clients: Segment: SMB/mid-market. Clients: Industry: Healthcare. Clients: Client Name: medical practices. Clients: Segment: SMB/mid-market. Clients: Industry: Utilities. Clients: Client Name: utility companies. Clients: Segment: SMB/mid-market. Clients: Industry: Public Sector. Clients: Client Name: municipal response teams. Clients: Segment: SMB/mid-market. Clients: Industry: Business Services. Clients: Client Name: sales organizations. Industry Concentration: Healthcare. Industry Concentration: Utilities. Industry Concentration: Public Sector. Industry Concentration: Sales/Business Services. Competitive Landscape: Competitors: Name: AnswerNet. Competitors: Evidence: Ansercomm is referenced as an AnswerNet location, indicating corporate linkage and close service overlap.. Competitors: Relationship: direct. Competitors: Name: Other answering service and virtual receptionist providers. Competitors: Evidence: Public site language emphasizes local and national answering services and virtual office coverage.. Competitors: Relationship: adjacent. Positioning: Ansercomm presents as a U.S.-based answering service and virtual receptionist provider focused on 24/7 human call handling, including HIPAA-compliant medical answering services.. Market Signals: Public-facing positioning centers on answering services rather than broader outsourced back-office BPO.. Market Signals: Medical, utility, and municipal use cases suggest verticalized call handling demand.. Differentiators: 24/7/365 live agent availability. Differentiators: U.S.-based call center messaging. Differentiators: HIPAA-compliant medical answering service positioning. Differentiators: Virtual office / virtual receptionist framing. Key Firmographics: Founded Year: 1964. Sectors Display: Answering services. Sectors Display: Telecommunications. Sectors Display: Medical offices. Sectors Display: Utilities. Sectors Display: Municipal response teams. Sectors Display: Sales organizations. Headquarters Display: Maple Shade, New Jersey, United States. Employee Count Display: 11-50 employees. Ownership Type Display: Private / owner-operated. Employee & Client Sentiment: Sentiment Trend: unknown. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Answering and reception. Categories: Services: Telephone answering. Categories: Services: Live answering. Categories: Services: Virtual receptionist. Categories: Services: Remote switchboard services. Categories: Services: Call forwarding. Categories: Services: Virtual secretary / complete office

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Maple Shade. Centers: Model: U.S.-based live-agent call center. Centers: Country: United States. Centers: City: Hammonton. Centers: Model: Listed company location. Centers: Country: United States. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Bio: Public sources identify Anthony Greenfield as the owner and CEO of Ansercomm.. Executives: Name: Anthony Greenfield. Executives: Title: Owner / CEO. Executive Summary: Summary: Ansercomm is a long-running answering service and communications support company founded in 1964, with public-facing materials emphasizing live-answer coverage, virtual receptionist functions, and industry-specific call handling. Public sources also identify ownership by Anthony Greenfield and describe a New Jersey footprint with Florida operations.. Asset Logo: Visibility: public.

Methodology

Ansercomm's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 15 distinct source URLs and retained 15 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.
• Insufficient public evidence for service taxonomy coverage.

Industries Served

• E-commerce & Retail

Contact

Website: https://www.ansercomm.com

Email: info@ansercomm.com

Phone: 800-257-5858

Frequently Asked Questions

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