Apollo Answering Service LLC scorecard

Company Overview

Apollo Answering Service LLC is a BPO company, founded in 1966, with approximately 1-49 employees. They specialize in Finance & Accounting, Back Office. They serve the E-commerce & Retail industries.

Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator helps businesses explore, build and operate offshore teams. Our typical clients have 20-500 employees, based in the high-cost English-speaking world and operate in any sector or vertical. Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

Executive summary

Brand Profile: Voice: professional. Voice: reassuring. Voice: service-oriented. Voice: family-owned. Tagline: You won't miss another call with receptionists available 24/7.. Imagery Style: service-led, small-business focused, telephone-answering and receptionist positioning. Client Value Proposition: Summary: Apollo Answering Service LLC markets dependable live receptionist coverage intended to prevent missed calls and maintain responsiveness when clients are busy or unavailable.. Value Points: Title: Always-on call coverage. Value Points: Description: 24/7/365 answering is positioned to capture calls outside normal business hours.. Value Points: Title: Call continuity. Value Points: Description: Transfer, patching, and message-taking features support routing and documentation of inbound calls.. Value Points: Title: Immediate notifications. Value Points: Description: Email and text alerts help notify clients when calls arrive.. Value Points: Title: No added bilingual charge. Value Points: Description: Bilingual reception is presented as included at no extra cost.. Company Overview: Tagline: Telephone answering and receptionist services. Highlights: 24/7/365 live answering. Highlights: Bilingual reception at no extra cost. Highlights: Nationwide service. Highlights: BBB accredited. Highlights: Family-owned telecommunications provider. Description: Apollo Answering Service LLC is a business process outsourcing company that provides telephone answering services, including 24/7 live answering, overflow and after-hours reception, call transfers, message taking, and email/text notifications. The profile also describes it as a family-owned telecommunications provider with BBB accreditation and nationwide service.. Competitive Differentiators: Differentiators: Title: Long operating history. Differentiators: Description: Public profile describes the company as having over 55 years of experience.. Differentiators: Title: 24/7 coverage. Differentiators: Description: Service offering includes live answering around the clock, including overflow and after-hours reception.. Differentiators: Title: Bilingual support at no extra cost. Differentiators: Description:

Strengths

• Brand Profile: Voice: professional. Voice: reassuring. Voice: service-oriented. Voice: family-owned. Tagline: You won't miss another call with receptionists available 24/7.. Imagery Style: service-led, small-business focused, telephone-answering and receptionist positioning. (public_web; observed 2026-08-24)
• Client Value Proposition: Summary: Apollo Answering Service LLC markets dependable live receptionist coverage intended to prevent missed calls and maintain responsiveness when clients are busy or unavailable.. Value Points: Title: Always-on call coverage. Value Points: Description: 24/7/365 answering is positioned to capture calls outside normal business hours.. Value Points: Title: Call continuity. Value Points: Description: Transfer, patching, and message-taking features support routing and documentation of inbound calls.. Value Points: Title: Immediate notifications. Value Points: Description: Email and text. (public_web; observed 2026-08-25)
• Company Overview: Tagline: Telephone answering and receptionist services. Highlights: 24/7/365 live answering. Highlights: Bilingual reception at no extra cost. Highlights: Nationwide service. Highlights: BBB accredited. Highlights: Family-owned telecommunications provider. Description: Apollo Answering Service LLC is a business process outsourcing company that provides telephone answering services, including 24/7 live answering, overflow and after-hours reception, call transfers, message taking, and email/text notifications. The profile also describes it as a family-owned telecommunications provider with BBB accreditation and nationwide service.. (public_web; observed 2026-08-25)

Gaps

• The reviewed public sources do not establish buyer-specific service levels, staffing commitments, or acceptance criteria for a defined scope. (public_web; observed 2026-08-24)
• The reviewed public sources do not establish a buyer-specific continuity design, recovery objective, security schedule, or named delivery team. (company_website; observed 2026-08-24)
• The reviewed public sources do not provide directly comparable commercial terms and independently verified outcomes for a like-for-like engagement. (public_web; observed 2026-08-12)

Firmographics

GB100 score

Overall score: 49

• egs: 46
• growth: 56.5
• reputation: 55.2
• ai_readiness: 50
• market_footprint: 30.7
• digital_readiness: 55.4

Scores are calculated from published evidence and the current GB100 methodology; payment does not affect rank.

Services and operating scope

Apollo Answering Service LLC's structured service taxonomy includes Finance & Accounting, Back Office. Competitive Landscape: Competitors: Name: Answering service providers. Competitors: Evidence: Outsource Accelerator describes Apollo as a BPO answering-service provider; its offering overlaps with other telephone answering and virtual receptionist firms.. Competitors: Relationship: direct. Competitors: Name: Virtual receptionist providers. Competitors: Evidence: LinkedIn and website copy emphasize virtual receptionist and call-answering functions.. Competitors: Relationship: adjacent. Competitors: Name: Call center service firms. Competitors: Evidence: Directory and review pages classify the company within answering service / call center services.. Competitors: Relationship: adjacent. Positioning: Family-owned, Houston-based answering service offering 24/7 live answering, overflow and after-hours reception, message taking, call transfers, and bilingual reception at no extra cost.. Market Signals: Houston-centric footprint with nationwide service claims. Market Signals: Long operating history cited publicly as over 50 years / founded 1966. Differentiators: 24/7 live answer coverage. Differentiators: bilingual reception at no extra cost. Differentiators: family-owned, Houston-born positioning. Differentiators: BBB-accredited status. Key Firmographics: Sectors Display: Answering services. Sectors Display: Telecommunications. Sectors Display: Business process outsourcing. Headquarters Display: Houston, Texas, United States. Ownership Type Display: Family-owned. Pricing & Engagement: Models: Name: Essentials package. Models: Best For: Lower-volume answering service needs. Models: Description: Published at $119 per 28 days for 100 minutes.. Models: Name: Premium package. Models: Best For: Higher-volume answering service needs. Models: Description: Published at $419 per 28 days for 400 minutes.. Models: Name: Ultimate package. Models: Best For: Customized higher-volume use cases. Models: Description: Published as a 600-minute customized package.. Models: Name: Overage pricing. Models: Best For: Variable-call-volume customers. Models: Description: Additional usage is billed at $2 per minute over plan allowance.. Summary: Public pricing is minute-based and billed on a 28-day or four-week cycle. Company materials publish packages and overage pricing, but no custom quote details or

Geography

Countries listed in the structured record include -. Delivery Center Details: Centers: City: Houston. Centers: Model: onshore. Centers: Country: United States. Executive Summary: Summary: Apollo Answering Service LLC appears to be a Houston-area answering service/BPO provider focused on live receptionist support for businesses, with a service emphasis on 24/7 coverage and call handling. Public directory information indicates long operating history, BBB accreditation, and nationwide delivery, while company materials emphasize minute-based pricing tiers.. Financial Health: Overall Health: unknown. Leadership & Executives: Executives: Name: Kelly Cammack. Executives: Title: Operations Manager. Reputation & Reviews: Summary: Public review signals are limited and mixed across employee-review platforms; the company also publishes testimonial content on its own site. Verified public ratings available in the gathered sources are employee-facing rather than client-facing, so client satisfaction cannot be robustly established from the available public data.. Credentials: Detail: Based on 36 reviews in the available listing; sub-ratings shown for work-life balance, pay and benefits, management, and culture.. Credentials: Rating: 4.2/5. Credentials: Platform: Indeed. Credentials: Detail: BBB profile identifies the business as accredited; the retrieved snippet does not provide a verified letter grade.. Credentials: Platform: BBB. Employee & Client Sentiment: Sentiment Trend: unknown. Sentiment Themes: Theme: employee reviews exist publicly, but no defensible overall sentiment can be verified from the available sources. Sentiment Themes: Sentiment: mixed. Sentiment Themes: Key Phrases: 28 reviews. Sentiment Themes: Key Phrases: 4.2 out of 5. Sentiment Themes: Key Phrases: 36 reviews worldwide. Employee Satisfaction: unknown. Services & Offerings: Categories: Name: Live answering. Categories: Services: Live answer 24/7/365. Categories: Services: Overflow reception. Categories: Services: After-hours reception. Categories: Name: Call handling. Categories: Services: Call transfers.

Methodology

Apollo Answering Service LLC's BPOIndex scorecard is assembled from public, attributable evidence rather than vendor-submitted marketing claims or a paid-placement package. The research pass reviewed 50 distinct source URLs and retained 61 substantive facts or company sections with direct citations. Each retained observation is tied to the page where it was found and to the date on which that page was observed. Information that could not be traced to a reviewed public source was left out. This distinction matters because a provider's website may describe broad capabilities without publishing buyer-specific service levels, staffing commitments, commercial terms, delivery capacity, or independently comparable outcomes. Collection and publication are separate. Collection discovers public pages, records evidence, and builds structured sections for company background, services, delivery footprint, operating signals, and credentials. Publication includes only substantive observations carrying an HTTP citation. The strengths below identify areas where the provider has published inspectable information; they are not guarantees of quality, price, security, or fit. Evidence gaps are questions the reviewed sources did not answer at a buyer-specific level, not negative claims about the provider. Peer links are navigation aids from other canonical BPOIndex profiles, not a claim that every company is identical in size, geography, specialization, or commercial model. Buyers should compare the underlying service taxonomy, locations, evidence, and current score dimensions. Confirm scope-specific service levels, named delivery sites, staffing assumptions, security controls, continuity plans, pricing units, minimum commitments, and referenceable outcomes directly with the provider. The observed dates show when evidence was collected. Later enrichment can add newly published sources, but unsupported inference, duplicate shells, and generic filler do not qualify a page for indexing.

Read the full GB100 methodology

Coverage gaps

• Insufficient public evidence for headquarters coverage.

Services

• Finance & Accounting
• Back Office

Industries Served

• E-commerce & Retail

Contact

Website: https://www.apolloansweringservice.com

Email: team@apolloanswers.com

Phone: 713-880-4949

LinkedIn: http://www.linkedin.com/company/apollo-answering-service-inc

Frequently Asked Questions

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